Dreams - Liverpool Edge Lane Reviews 

Mattress very comfortable lad delivered it in good time and helped me take it up stairs adi and ste very sociable and explained how to care for the mattress in a very respectful manner

Great service from start to finish. Given plenty of advice to help us choose our new bed ( and pillows) and couldn’t be happier with our purchase. Delivered on time and installed in our bedroom and old one taken away . Excellent service.

Everything was good.
From the salesman Noah at the showroom on Edge Lane. We were made to feel special.
Shown all the options , prices were explained clearly and openly.
The delivery drivers Christian and Daniel arrived on time with calls to explain schedule.
They were quick, methodical and tidy workers in taking away old bed and putting together the new bed.
1st class pair of workers.

The lady who served us wasn’t pushy she left us to look and was available to answer our questions. She was vey knowledgeable and gave us a great deal.

Good service bed delivered when said would recommend

I have been looking for a bed, mattress for some time now, Unfortunately had no luck until we discovered Dreams in Liverpool Edge Lane. We had the pleasure of dealing with Kelly who went above and beyond to help us make the right choices for bed,mattress.
You are very lucky to have such a great sales advisor working for your company, we will definitely return to Dreams for further purchase.
Kind regards.

Excellent service the customer service advisor Kelly couldn't have done enough, she went above and beyond, we love our new mattress and we're glad we popped in on a wim. Thank you Kelly

Delivery was excellent the 2 young boys who came did a great job as the mattress was huge and extremely heavy.

We visited the Dreams store with the intention of just browsing, as we had already looked online but weren’t sure which mattress would suit us best. From the moment we arrived, Kelly approached us in a friendly and professional manner and completely transformed our experience.

She took the time to understand both mine and my wife’s needs, asking thoughtful questions and really listening to what we were looking for. Rather than rushing us, Kelly carefully guided us through different options and helped us find the perfect mattress tailored specifically to our comfort and preferences.

What really stood out was her exceptional customer service—she was patient, knowledgeable, and genuinely cared about helping us make the right choice. On top of that, she went above and beyond by including several complimentary extras, which made the whole experience even more satisfying.

Thanks to Kelly, what started as a simple browsing visit turned into a confident and enjoyable purchase. We truly appreciate her support and would highly recommend her to anyone visiting Dreams.

Excellent experience and service from John in the edge lane liverpool store

Helpful assistant, I can’t remember his name. Showed us the trial bed to lie on the get the right bed. Showed us different mattresses and explained everything about them. And helped in choosing the bed itself.

The delivery men were excellent to very professional. Very quick putting it al together, and explained everything about bed.

Very professional in every aspect

Helpful staff in store and similarly the guys that delivered and assembled the bed.

Great and friendly staff member Noah who helped me find a great bed and helped me with the whole process

Everything was quick easy and professional

Just fantastic from ordering, delivery and perfect comfort night sleep

I was given a chance to test the most suitable mattress and went with their second choice and am more than happy with it!

Great customer service

Friendly service with clear explanation regarding options