The female shop assistant was really helpful and professional. The bed was delivered within the following four days and the men were very professional wearing over shoes to protect my carpet. I woul... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great experience choosing a new mattress which is usually difficult. Staff were very helpful and the device that Dreams have to help you choose your mattress was a big help. Very pleased with purcha... Toon meer
A Member of Dreams contacted us today to discuss our experience with dealing with Dreams Customer Service yesterday. To apologize which is much appreciated Hence I have updated my re... Toon meer
Bedrijf heeft geantwoord
Needed new Mattress for Bed Base bought from Dreams last year. Checked online and then went in store to look at and try. Bought mattress and given delivery day. Received email day before with time... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Unit K2 St Helens Retail Park, WA9 1JJ, St Helens, Verenigd Koninkrijk
- 01744347336
4,9
Uitstekend
289 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My experience
In fact, I haven’t bought a mattress in years, and when I went to this shop I had no idea that there would be a new instrument to help us find the right mattress, it was a very interesting experience, and then the staff was very patient to try every mattress with me, patiently helping me find the best mattress for me.
20 juni 2026
Review zonder uitnodiging
The female shop assistant was really…
The female shop assistant was really helpful and professional. The bed was delivered within the following four days and the men were very professional wearing over shoes to protect my carpet. I would highly recommend Dreams.
28 juni 2026
Really informative and friendly staff
6 juni 2026
Dreams Experience
Great experience choosing a new mattress which is usually difficult. Staff were very helpful and the device that Dreams have to help you choose your mattress was a big help. Very pleased with purchase at the moment. Staff gave us time to think and choose which we appreciated.
30 mei 2026
Fantastic service they have a mattress…
Fantastic service they have a mattress that you lay on and it assesses the type of mattress you need i chose one of the mattresses that was recommended and its been so comfortable would highly recommend
13 februari 2026
Review zonder uitnodiging
Purchasing the bed from in store with…
Purchasing the bed from in store with the assistant couldn't of gone any easier, lovely person.
The delivery drivers were amazing and very helpful, only if all delivery drivers were as kind.
24 mei 2026
I purchased 2 new double beds
I always purchase my beds from dreams because you know you are buying quality. All staff are friendly, professional and helpful. The delivery service is good too, always arriving within the allotted time. Beds are put together efficiently and my old bed was removed by the delivery team too.
10 mei 2026
Good salesman very helpful excellent…
Good salesman very helpful excellent product and delivery excellent well recommended
3 mei 2026
Great customer service and flawless…
Great customer service and flawless experience from start to finish
25 april 2026
I ordered a Sealy mattress with a…
I ordered a Sealy mattress with a memory foam type top. It was expensive but so worth it. It’s like sleeping on a cloud. You really need to air the mattress for a few days, as it will have an odour. This is normal and fades after a few days.
17 april 2026
Delivered right on time very helpful to…
Delivered right on time very helpful to us in store and the delivery people everyone polite and very helpful
12 april 2026
Pretty good
Ashley was great and the mattress is amazing- all my life everyone told me a firm mattress was the best for a bad back.... and they were right - if you sleep on a firm mattress, you'll get a bad back! I couldn't believe they gave me the soft one, but it has done the job.
27 maart 2026
I cannot recommend this firm highly…
I cannot recommend this firm highly enough friendly no pressure went to loads of places before here i dealt with ash top bloke would definately use again even the warranty is tip top
22 maart 2026
Review zonder uitnodiging
Ashley has Great customer services and…
Ashley has Great customer services and very helpful with finding me a mattress and bed. Very knowledgeable as I have heath problems. Would recommend this store and two friends and family.
6 maart 2026
Great staff make a great company
Great staff make a great company! From Ashley in store with his knowledgeable, friendly manner and willingness to find the right product to Cameron and Bryn who delivered on time, quickly, efficiently with a smile, care and respect for my home. Delighted to recommend.
8 maart 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.