We were made to feel very welcome when we arrived at the store, Chris made us feel at ease and there was no pressure sales. The whole experience felt very relaxed, and after two visits to the store we... Toon meer
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Lees wat reviewers zeggen
On entering the dreams shop we were made welcome, the young lady listened to what we were looking for, found us what we were looking, and we were very lucky our mattress was in the sale so good day al... Toon meer
Staff( Kevin )very friendly and helpful,explained everything well,gave us time to look around,nothing too much trouble. Lots of choice,nice big store to look around.
it came on time and the product was in good condition which is what i expected and the delivery driver rang me to let me know how long it took to get here and he was friendly and the team too. only do... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Unit K2 St Helens Retail Park, WA9 1JJ, St Helens, Verenigd Koninkrijk
- 01744347336
4,9
Uitstekend
295 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very friendly and knowledgeable......
The chap in the shop was very friendly and knowledgeable but not pushy. The delivery guys were brilliant and put the bed and mattress in the bedroom ( with overshoes on )
6 mei 2024
Staff were very attentive and…
Staff were very attentive and informative. Great service
5 mei 2024
Review zonder uitnodiging
Really helpful and knowledgeable staff…
Really helpful and knowledgeable staff nothing too much trouble, buying for 90yr old mum with health problems really pleased with mattress and delivery
4 mei 2024
From the start Imy originally fully satisfied bed was…
From the start Imy originally bed was from Dreams I new what I wonted spoke to the assistant who took me straight to what I wonted I went away and talked it over with the wife came back in after drawing out £1000 from a savings account which I had been saving for to buy a bed went in Spock to the same assistant who recognised me straight away we sat down and did the paperwork payed cash and card the delivery was great in out matter of minutes I’ve no complaints thank you
28 april 2024
The bed arrived on time along with the…
The bed arrived on time along with the installers, within half an hour it was installed and ready to use.
We are very happy with our new electric bed and appreciate how professional both dreams and their staff has handled our purchase
Thank you
27 april 2024
The salesperson advised me on different products not just the more expensive ones
The salesperson advised me on different products not the more expensive ones
7 maart 2024
Having the cabin bed assembled by the…
Having the cabin bed assembled by the delivery team made the experience so much easier. The guys were friendly and respectful of us and our home and had the bed assembled in no time taking their rubbish away with them. Highly recommend spending that little extra to make such a massive difference.
24 februari 2024
my review
it came on time and the product was in good condition which is what i expected and the delivery driver rang me to let me know how long it took to get here and he was friendly and the team too. only downside was i had to pay more for recycling as i paid for a different product at different time and instead of just in one go.
21 februari 2024
Very good 👍 service from pleasant staff…
Very good 👍 service from pleasant staff who made the job of picking my new bed easy and stress free also your guys who delivered and installed the new bed were brilliant give them a pat on the back from me
16 februari 2024
Very happy with my new bed
Very happy with my new bed. The lady I dealt with in store was nice and helpful and made the experience easy. The bed is great quality and just what I wanted
9 februari 2024
the lady in the shop was extremely…
the lady in the shop was extremely helpful without being pushy. the delivery men could not have been better, professional, courteos, and polite.
2 februari 2024
Dream bed…
They were so informative about the item we bought, pleasant and respectful, not pushy in and wa
8 januari 2024
Good staff comfy bed
26 januari 2024
Excellent experience without feeling…obliged to buy
Excellent experience without feeling rushed to make a decision. Ashley was very knowledgeable and explained everything including the pillows and mattress protectors that could be bought from store.
22 januari 2024
Review zonder uitnodiging
We bought a new mattress from Dreams
We bought a new mattress from Dreams, the sales assistants were very helpful and knowledgeable, their delivery team turned up on time and were very courteous and careful. Excellent customer service.
13 januari 2024
Very good customer service and products
20 januari 2024
Review zonder uitnodiging
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