Dreams - Uddingston Reviews 404

Dreams were an excellent company, Dreams should be so they proud of there staff at Birkenshaw Uddingston Glasgow , Dionne who was wonderful from moment I went into shop so knowledgeable about the base & mattresses.
Also went above & beyond by phoning warehouse manager & asked if I could get the bed delivered a day before it was due as my husband was coming out of hospital. Also the delivery driver Peter was great & respectful of my property.
I can’t thank you enough for your Customer Service Fantastic Excellent

The staff in the shop were friendly and helpful, the delivery drivers were quick and professional.

Spent £2.5K on bed frame with TV with soundbar. Said soundbar has not worked since day 1. Customer service don’t return calls as promised. 3 weeks later still not fixed.

Great experience from salesperson thru to delivery people.

The delivery was when I arranged it. Men were excellent with the service they provided. They respected my house by using over shoes as they entered the house.

Great customer service during our visit. I can’t remember their names but the two women who helped us on both visits were brilliant offering us coffee etc and giving us what we felt was genuine advice on which mattresses where best for myself and my son Not just trying to sell us anything. Will be back here when the next bed is needed.

Customer service advisor very helpful and knowledgeable

Bed is really comfy

Staff in the shop were very helpful in selecting bed mattress. I ordered a bed and a mattress. Service as promised. The servicemen were punctual, polite and professional. The bed was efficiently assembled. Overall very happy with the service.

Excellent today from Katrina couldn’t fault her customer service. Very helpful, Katrina greeted me as soon as I came into the store, explained everything regarding the sleep match machine and helped me pick the best mattress suitable for my sleep schedule I was also offered a pillow while trying out mattresses which helped with a realistic feel of what my new mattress will be like. When completing my sale I was also offered tea/coffee or cold water. Great experience all thanks to Katrina.

It just as it was seen in the display.
Their customers service was A1, nice polite and patient 💯

A great visit to the Uddingston store recently. Served by Dionne who was friendly and attentive, and helped us choose the best match for our requirements.

We had a great experience in the Uddingston store
Made feel welcome by 2 members of staff (can't remember names sorry) lady way short black hair and guy was super helpful as well. Would really recommend these 2 staff members they are a credit to yous. Nothing was to much trouble when I was asking for advise

Great sales experience. Very helpful from start to finish and knowledgeable about the products that suited our needs

Liam in store was a great help, showing us loads of options.

The sales staff was very good and didn’t push us , had plenty of time to make our minds up on what we wanted

The mattress is fantastic and the person who sold it to us was brilliant. Sorry I've forgotten his name.

Brilliant service from Shelly in the showroom, delivery and fitting and superb beds and mattresses

Great customer service is store by Kate.

We used the sleep system to identify the best mattresses that suited us which saved time in selecting a new mattress.

Very efficient delivery and great team who manauvered the superking mattress upstairs with ease.

I'm loving my new bed and sleeping like a baby 😁😴