Dreams were an excellent company, Dreams should be so they proud of there staff at Birkenshaw Uddingston Glasgow , Dionne who was wonderful from moment I went into shop so knowledgeable about the ba... Toon meer
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Lees wat reviewers zeggen
Great customer service during our visit. I can’t remember their names but the two women who helped us on both visits were brilliant offering us coffee etc and giving us what we felt was genuine advice... Toon meer
Customer service in store was great but on delivery the men knocked a radiator off the wall causing a water leak. They phoned customer service who stated the obvious that they would pick up the bill b... Toon meer
Excellent today from Katrina couldn’t fault her customer service. Very helpful, Katrina greeted me as soon as I came into the store, explained everything regarding the sleep match machine and helped m... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Birkenshaw Trading Estate, G71 5PR, Uddingston, Verenigd Koninkrijk
- 01698479792
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Dreams were an excellent company
Dreams were an excellent company, Dreams should be so they proud of there staff at Birkenshaw Uddingston Glasgow , Dionne who was wonderful from moment I went into shop so knowledgeable about the base & mattresses.
Also went above & beyond by phoning warehouse manager & asked if I could get the bed delivered a day before it was due as my husband was coming out of hospital. Also the delivery driver Peter was great & respectful of my property.
I can’t thank you enough for your Customer Service Fantastic Excellent
Would recommend
The staff in the shop were friendly and helpful, the delivery drivers were quick and professional.
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Spent £2.5K on bed frame with TV with…
Spent £2.5K on bed frame with TV with soundbar. Said soundbar has not worked since day 1. Customer service don’t return calls as promised. 3 weeks later still not fixed.

Antwoord van Dreams - Uddingston
Great experience from salesperson thru…
Great experience from salesperson thru to delivery people.
The delivery was when I arranged it
The delivery was when I arranged it. Men were excellent with the service they provided. They respected my house by using over shoes as they entered the house.
Great customer service during our…
Great customer service during our visit. I can’t remember their names but the two women who helped us on both visits were brilliant offering us coffee etc and giving us what we felt was genuine advice on which mattresses where best for myself and my son Not just trying to sell us anything. Will be back here when the next bed is needed.
Customer service advisor very helpful…
Customer service advisor very helpful and knowledgeable
Excellent service
Staff in the shop were very helpful in selecting bed mattress. I ordered a bed and a mattress. Service as promised. The servicemen were punctual, polite and professional. The bed was efficiently assembled. Overall very happy with the service.
Excellent today from Katrina couldn’t…
Excellent today from Katrina couldn’t fault her customer service. Very helpful, Katrina greeted me as soon as I came into the store, explained everything regarding the sleep match machine and helped me pick the best mattress suitable for my sleep schedule I was also offered a pillow while trying out mattresses which helped with a realistic feel of what my new mattress will be like. When completing my sale I was also offered tea/coffee or cold water. Great experience all thanks to Katrina.
A1 Excellent
It just as it was seen in the display.
Their customers service was A1, nice polite and patient 💯
A great visit to the Uddingston store…
A great visit to the Uddingston store recently. Served by Dionne who was friendly and attentive, and helped us choose the best match for our requirements.
We had a great experience in the…
We had a great experience in the Uddingston store
Made feel welcome by 2 members of staff (can't remember names sorry) lady way short black hair and guy was super helpful as well. Would really recommend these 2 staff members they are a credit to yous. Nothing was to much trouble when I was asking for advise
Great sales experience
Great sales experience. Very helpful from start to finish and knowledgeable about the products that suited our needs
Liam in store was a great help
Liam in store was a great help, showing us loads of options.
The sales staff was very good and…
The sales staff was very good and didn’t push us , had plenty of time to make our minds up on what we wanted
The mattress is fantastic and the…
The mattress is fantastic and the person who sold it to us was brilliant. Sorry I've forgotten his name.
Brilliant service from Shelly in the…
Brilliant service from Shelly in the showroom, delivery and fitting and superb beds and mattresses
Great customer service is store by…
Great customer service is store by Kate.
We used the sleep system to identify the best mattresses that suited us which saved time in selecting a new mattress.
Very efficient delivery and great team who manauvered the superking mattress upstairs with ease.
I'm loving my new bed and sleeping like…
I'm loving my new bed and sleeping like a baby 😁😴
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