the staff very friendly and helpful was offered tea or coffee and then on to bed machine this was extremely helpful in choosing our next mattress .there was no pressure and the staff patiently waited... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Joanne went out of her way to help us choose a bed, showing us all the options and explaining the various choices.
What a fantastic company Dreams are! Excellent sales team manager Mark, with a relaxed but informative sale of our bed and mattress. On delivery day driver Paul continued to give us an up to date t... Toon meer
The staff were extremely helpful and patient. We were impressed by the choice and range of mattresses available and the knowledge of the member of staff. Even more comfortable pillows were available t... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Castlefields Retail Park, NN8 2DP, Wellingborough, Verenigd Koninkrijk
- 01933718308
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Brilliant from beginning to delivery
Brilliant from beginning to delivery! Very professional and would definitely use again. Deliver guys were friendly and great
Mark
Mark, the guy who arranged my delivery, take old mattress away, would have taken my old bed too but I changed my mind as had someone who needed it, had a refund within 3 days.
The delivery guys built the bed put the new mattress on, and after 3 hours it was made up, the comfort was outstanding immediately as I have an injured back, and I thank the Wellingborough branch so much, for a smooth transaction. Also for Mark's advice before buying - invaluable.
Best mattress
Absolutely great, really comfortable and just how i wanted it to be. Thank you
The whole process has been good
The whole process has been good. Ordering was spot on & the staff very efficient. Delivery was prompt and a smooth transaction + the removal of the old matress. I'm pleased with the new one and have slept well.
Large selection of beds to try
The Wellingborough store had a large selection of different bed frames and mattresses and the staff were very helpful in explaining the relative merits of each.
Very Good job.
We were assisted by Maurizio when we…
We were assisted by Maurizio when we visited Dreas in Wellingborough. He provided us with a cup of coffee and then guided us through the whole process of selecting the right type of mattress and then showed us a selection of suitable mattresses by different manufacturers. He was extremely knowledgable about the construction and materials used and let us spend as much time trying the various options as we wanted. Having made our choice he was very helpful in sorting out the paperwork as well. Extremely helpful and pleasant with a refreshing attitude to customer service. Many thanks.
Delivery was quick
Delivery was quick. Service excellent.
A delightful bed to sleep in very comfortable.
.efficient delivery to the bedroom all…
.efficient delivery to the bedroom all packaging removed and taken away
fiendly and helpful staff
really comfy and supporting mattress
The staff were extremely helpful and…
The staff were extremely helpful and patient. We were impressed by the choice and range of mattresses available and the knowledge of the member of staff. Even more comfortable pillows were available to try out which we also purchased. We were offered coffee and made to feel welcome. The paperwork was clearly explained, delivery and collection of the old mattress etc arranged without complication . We were not rushed.
Amending order
Very helpful in store even when after I placed order one phone call and ordered was amended with same delivery date.
Text message day before confirming delivery time.All.in all a pleasant experience.
Excellent helpful service
Excellent service from a knowledgeable and friendly assistant. He spent time with us being helpful and did not rush us.
From the service in the store to the…
From the service in the store to the actual delivery everything went like a “Dream”
Staff in shop were very helpful not at…
Staff in shop were very helpful not at all pushy gave us all the time we needed. Delivery drivers were great, rang in advance and when they arrived explained exactly what was happening really helpful
It all got sorted
Had a nightmare with a mattress and base it took a while but with the help of Mark and Mario at the shop in Wellingborough my previous bad review has been turned around a new base beautiful green and flaxby mattress a few good nights sleep I fully retract that I was mis sold the previous pair together just be careful folk when buying from anywhere these items are separate thanks to John David and Rob also with Mark and Mario finally got it figured out and now am a happy sleeper and a happy customer
Dreaming on my dream bed
Very pleased with the service all round from shop to delivery. Beds not bad either, very comfortable.
What a fantastic company Dreams are!
What a fantastic company Dreams are! Excellent sales team manager Mark, with a relaxed but informative sale of our bed and mattress.
On delivery day driver Paul continued to give us an up to date time of delivery, narrowing it down to a 2 hour slot. Shoe covers were worn and great care was taken to deliver the furniture upstairs.
The bed had very clear instructions to assemble and all parts were carefully packed. We are very pleased with our purchase.
Actually being measured for a mattress…
Actually being measured for a mattress was an eye-opener, but made it easier to decide on my new mattress. It was delivered and the old one taken away quickly and easily and I have been sleeping well on a comfortable bed instead of a lumpy and painful one. A very good experience. Thank you.
Excellent service from beginning to end
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







