Joanne went out of her way to help us choose a bed, showing us all the options and explaining the various choices.
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Lees wat reviewers zeggen
What a fantastic company Dreams are! Excellent sales team manager Mark, with a relaxed but informative sale of our bed and mattress. On delivery day driver Paul continued to give us an up to date t... Toon meer
Wow from the very first time to walking into dreams in wellingborogh we was greeted straight away and asked if we wanted a drink and how they could help. The process of buying a mattress was so simple... Toon meer
The staff were extremely helpful and patient. We were impressed by the choice and range of mattresses available and the knowledge of the member of staff. Even more comfortable pillows were available t... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Castlefields Retail Park, NN8 2DP, Wellingborough, Verenigd Koninkrijk
- 01933718308
4,6
Uitstekend
183 reviews
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Helpful and knowledgeable people
Helpful and knowledgeable people. Delivery on time and great guys
19 juli 2025
Wonderful service
The Wellingborough staff were very polite and understood my needs. The delivery men were also very polite as called to advise ETA. Also wore protective cover over footwear. Delivery went smoothly.
30 juni 2025
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Very sad experience even though the…
Very sad experience even though the staff that served me were so lovely at the start and very accommodating. Bed frame delivered badly marked on each corner of the headboard! Called the shop as the delivery men were leaving.. no response.. been to the shop three times and phoned Dreams with the number given and Yeap NO response even thou I left voice messages as stated by them and promises I would be contacted.. if this helps anyone DO NOT LET THE DELIVERY PEOPLE LEAVE without making them take the bed back with them
12 juli 2025
Antwoord van Dreams - Wellingborough
Good afternoon,
Thank you for taking the time to speak with me over the phone. I’m really glad we had the chance to talk and that we were able to reach a positive resolution.
I’d also like to say I’m very sorry for the poor service you experienced. It’s certainly not the standard we aim to deliver, and your feedback is being taken seriously.
All the very best, and take care.
Thanks
Hassan
Great experience from the moment we…
Great experience from the moment we walked into the store. We received very professional help as we chose a new mattress. The disposal of our old mattress and delivery of the new was so helpful. We are delighted with our purchase both of us sleep so well now.
28 juni 2025
Great mattress just right and a…
Great mattress just right and a fantastic price great delivery friendly team unpacked product and put mattress on the bed
1 juni 2025
Very satisfied with our purchase the…
Very satisfied with our purchase the staff in the store very helpful in making sure that we had chosen the Wright product for us.
18 mei 2025
Good delivery team and purchase is fine
10 mei 2025
Really pleased with my bed….soooo…
Really pleased with my bed….soooo comfy….great staff at shop, and guys who delivered and erected the bed were so professional
10 mei 2025
Dreamy experience
Staff were professional, well informed, friendly and helpful.
He took his time to explain and was able to answer some of our questions. Some additional goodies were added for no extra charge. Delivery was quick and delivery men were polite as well.
27 maart 2025
Great from start to finish!
The sales advice in the store and the convenience of having your old bed and mattress taken away was fabulous. The mattress is super comfortable and love the new bed with all its storage
20 april 2025
Seamless process, excellent product
Excellent knowledgable staff, high quality good value products. A seamless process from the enquiry stage right through to delivery. Highly recommended
19 april 2025
Excellent service all round
Dreams provided a great service to us. The sleep simulator along with help from Maurico in the store helped us choose our mattress and base. It was delivered on time and assembled by the delivery who kept the house clean & did a great job. The mattress is comfortable & we have a great night's sleep. First class job all round.
18 april 2025
Very helpful and patient
8 maart 2025
Good guys who delivered my bed
Good guys who delivered my bed, very considerate & I love my bed
Thank you
1 maart 2025
Excellent experience
The experience from entering the shop to waving the delivery drivers farewell was an excellent experience. The staff in the shop and the delivery drivers were friendly, knowledgeable and helpful. I wouldn’t hesitate to recommend Dreams to friends and family. Great stuff!
31 januari 2025
Seamless ordering and delivery process……
Seamless ordering and delivery process… spent more than anticipated but it was well worth it 😁
21 februari 2025
Fabulous service and product thank you…
Fabulous service and product thank you definitely recommend Dreams
7 februari 2025
Brilliant from beginning to delivery
Brilliant from beginning to delivery! Very professional and would definitely use again. Deliver guys were friendly and great
5 februari 2025
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