the staff very friendly and helpful was offered tea or coffee and then on to bed machine this was extremely helpful in choosing our next mattress .there was no pressure and the staff patiently waited... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Joanne went out of her way to help us choose a bed, showing us all the options and explaining the various choices.
What a fantastic company Dreams are! Excellent sales team manager Mark, with a relaxed but informative sale of our bed and mattress. On delivery day driver Paul continued to give us an up to date t... Toon meer
The staff were extremely helpful and patient. We were impressed by the choice and range of mattresses available and the knowledge of the member of staff. Even more comfortable pillows were available t... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Castlefields Retail Park, NN8 2DP, Wellingborough, Verenigd Koninkrijk
- 01933718308
4,7
Uitstekend
184 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
polite friendly and very helpful
24 augustus 2023
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Check all spellings before agreeing as…
Check all spellings before agreeing as they mis-spelt my surname and can't/won't correct it on their system
11 augustus 2023
Antwoord van Dreams - Wellingborough
Good afternoon
I am so sorry that the name on your order was spelt incorrectly. This is not the normal high attention to detail we expect our staff to provide, and I can assure you that this has been passed back to the store to review.
I hope that now you have your mattress delivered and are happy with it, this will help improve your overall perception of the order process over time.
Many thanks
Peter
Really helpful in store and these helpful …
Really helpful in store and the delivery people were fantastic
Kept me informed of when they were arriving and phoned
Very polite and quick to put my bed together
11 augustus 2023
I am very pleased with the purchase of…
I am very pleased with the purchase of the products I bought. The staff were wonderful and very helpful
10 augustus 2023
Really good experience in shop
Really good experience in shop , we arrived just to browse made to feel welcome asked what we had in mind , left alone not pressured when we was ready to choose the staff was very helpful, would highly recommend
15 juli 2023
Very happy with our purchase
Salesman gave us options that fitted our brief that we hadn’t considered. Great price and prompt delivery. Good communication for delivery so we were about to plan our day and we’re confident the item would arrive. Very happy with our purchase.
12 juli 2023
Very helpful staff in the store
Very helpful staff in the store. The mattress was delivered within three days, and we were kept informed on the time of the delivery. Very pleased with our purchase.
29 juni 2023
Laid on a mattress to see what suited…
Laid on a mattress to see what suited us both, then the salesman chose 5 mattresses to try out. Very happy with the experience in the shop and my new mattress.
22 juni 2023
Staff very helpful and competent
Staff very helpful and competent. The bed was delivered within the agreed.
15 juni 2023
Excellent service
Excellent service. Knowledgeable and very friendly staff in the Wellingborough store helped me find the correct mattress for my needs within my budget
25 mei 2023
Great service at the wellingborough…
Great service at the wellingborough store. Managed to pick up a bargain mattress and the gentleman who served me was knowledgeable and friendly. 100% happy
19 mei 2023
First time I have visited this shop.
First time I have visited this shop.
It is well looked after and the staff were very helpful.
Found exactly what I was looking for.
Good delivery options.
Would recommend a visit if you are looking for a new bed.
1 mei 2023
Review zonder uitnodiging
Dreams bed purchase
Friendly helpful staff and able to take a close look at product before we finalised the purchase
10 april 2023
Review zonder uitnodiging
Excellent knowledgeable and welcoming…
Excellent knowledgeable and welcoming staff. I highly recommend you visit.
8 april 2023
Review zonder uitnodiging
Thanks to Wellingborough staff
The Wellingborough staff were fantastic. They were very well versed with the products and were happy to help us make the right choice
25 maart 2023
A lot of pushing to the more expensive…
A lot of pushing to the more expensive products.
Having said that, the staff were pleasant and helpful.
Date of experience is a guestimate.
2 februari 2023
Antwoord van Dreams - Wellingborough
Dear Mr Barber
Thank you for taking the time to speak with me today and for helping clarify the points.
I am so glad you were happy with the service and experience provided in store. I am also glad you are pleased with your new mattress.
Should you need any further help or assistance in future, please do not hesitate to contact me.
Many thanks
Peter
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.