Gordon in wolverhampton branch, was attentive, friendly, knowledgeable and patient. He went above and beyond for us and took notice of health conditions ie back/spinal issues without being pushy. We w... Toon meer
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Lees wat reviewers zeggen
Excellent customer service throughout, shop staff were knowledgeable friendly and helped massively with our purchase of our outstanding new mattress. Delivery staff were equally as impressive (Steve a... Toon meer
My son finds the mattress comfortable and delivery good but the green bag that was meant to arrive to recycle my old mattress came after the new one. Luckily the driver took it away anyway but I’m not... Toon meer
Great experience at Dreams Wednesfield! The staff were friendly, knowledgeable, and really took the time to help me find the right bed and mattress without any pressure. The store was clean and well l... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Bentley Bridge Retail Park, WV11 1BP, Wolverhampton, Verenigd Koninkrijk
- 01902810406
4,9
Uitstekend
224 reviews
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Everything was great from start to…
Everything was great from start to finish,from buying new bed to delivery men,highly recommended.
22 mei 2026
Great experience with Dreams
Knowledgeable sales assistant in store. Customer service team helped me change delivery date with ease. Delivery made on day agreed and driver kept me informed in terms of delays. Great overall service.
15 april 2026
Excellent customer service throughout
Excellent customer service throughout, shop staff were knowledgeable friendly and helped massively with our purchase of our outstanding new mattress. Delivery staff were equally as impressive (Steve and his partner?) and were clean tidy workers and in and out in no time. All in all an excellent experience.
25 april 2026
Very good customer service
Our visit to Dreams was productive and painless. We were paid attention to, all in a friendly & welcoming manner. We ordered the items we wanted in a pretty short timeframe and things were never "oversold" in any way.
7 april 2026
Review zonder uitnodiging
What a DREAM!
The whole process from deciding on a bed to it being installed in a bedroom went like a "Dream"
11 april 2026
A great night's sleep.
From the customer service in the shop to the delivery and now the sound nights sleep we are both experiencing.
The mattress was an expensive item to purchase but it is proving to have been the right choice.
10 april 2026
The person who looked after me was…
The person who looked after me was great name Gordon so helpful and understanding I am a pensioner and that means a lot to us pensioners thank you very much had my bed nearly 2 weeks and I am glad I had it
7 april 2026
Dreams, bed and mattress
Great experience at Dreams Wednesfield! The staff were friendly, knowledgeable, and really took the time to help me find the right bed and mattress without any pressure. The store was clean and well laid out, and the whole process felt easy and relaxed. Excellent customer service – highly recommend!
2 april 2026
Excellent
I received fantastic service from Dreams Wolverhampton . Greeted on entering the store and expertly advised all the way. This is Customer Service at its best , no pressure, made me feel valued as a customer. Would highly recommend 🤩
2 april 2026
Review zonder uitnodiging
Gordon in wolverhampton branch
Gordon in wolverhampton branch, was attentive, friendly, knowledgeable and patient. He went above and beyond for us and took notice of health conditions ie back/spinal issues without being pushy. We was offered a hot drink whilst in store and going through purchase details which we both thought was a nice touch, he gave us a good price with extras. Overall experience is the best we've ever had when purchasing goods.
12 maart 2026
Review zonder uitnodiging
Excellent customer service from…
Excellent customer service from selecting the mattress, making the purchase and delivery.
The two gentleman who delivered our bed and took our old mattress away were great, very friendly and professional service.
Thanks Dreams.
27 februari 2026
Dreams at Bentley Bridge
Went into Dreams Bentley Bridge and Gordon came over to help. His expertise with the sleep match and the different types of mattress was extremely helpful. He gave us pillows to use on the beds and explained the benefits of each different type of mattresses. His friendly and professional help made our choice easy. Went to purchase mattress at his desk were he bought us a drink (no Baileys available)were he went through all the offers and delivery dates. Ellie at the next desk joined the conversation very friendly and informative. It was a very happy shopping experience and we came away with the mattress we wanted being delivered in a weeks time.
9 maart 2026
Review zonder uitnodiging
Brilliant customer service from Dreams.
Exceptional customer service especially from the delivery team and a quality product.
21 februari 2026
Excellent delivery service & removal of…
Excellent delivery service & removal of old mattress.
New one is amazing. I am sleeping better & backache eased.
16 februari 2026
Friendly and professional service
Friendly and professional service. Good product range.
4 februari 2026
Wonderful service
Wonderful service, no pushing but good advice when requested.
The bed was delivered at the promised time on the promised day and it is very comfortable.
We can genuinely recommend Dreams.
27 januari 2026
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