Drift Innovation  Reviews 

Had a few XL cameras from Drift over time, they’re ok for 1080mp but not the best audio unless you purchase the optional mic. I Upgraded to the XL Pro recently, it came with a fault, wifi wouldn’t switch on and camera kept switching off during a ride, so when I raised this with Drift service, one initial response asking for a video then subsequently been ignored since. 4 attempts to contact them has left me frustrated, £249!
Don’t buy one if you expect any back up!!

I've had this camera for just over a year. I bought it to use as a safety cam when out on my motorbike. Initially the charge lasted a long time.
It worked fine. Video quality acceptable for my needs.
These past few months the charge in the battery wasn't lasting for long as usual. Having to put it on charge more frequently.
The past couple of weeks it's been playing up. Beeping unusually. Changing settings randomly.
Yesterday after being charged fully, switched cam on. Went out on my bike. Discovered camera had switched itself off. Refusing to switch back on.
Connected it to USB charger after arriving home. Camera switched on displaying red light. Unplugged it, tried to turn it on, nothing.
It's a poor do the battery has lasted just over a year. When it worked the camera was fine for my needs.
I hope they sort the battery issues out.

Ordered the Ghost XL camera which came with a faulty mic adapter. Raised the issue with Drift customer service and was completely ignored following the initial confirmation of my support request. Tried 3 times to get a response, all of which were ignored. Returned the camera for a refund.

Very poor camera and very poor customer service. Bought a Ghost XL camera to attach to my motorcycle helmet. The audio recording is poor. The LCD screen is very small and a big step back from my previous Stealth 2 camera. The voice feedback is unintelligible. I couldn't get WiFi to work. Customer service took MONTHS to respond and then went totally quiet. Very disappointed. I will not be buying a Drift Innovation product again.

I have a driftinnovation ghost xl camera which i use while cycling, this enables me to record and report any close passes. I recently noticed the time stamp recorded to the video clips are wrong even though the date and time settings on the camera are right. Reported to customer technical support and got nowhere. Useless.

BEWARE SCAMMERS!!!
Ordered and paid for my item in August, waited and waited, nothing, contacted the "Support team" and I got the usual bs "we will look into it", they didn't, contacted them again in October, "we will escalate to our SENIOR support team..." more BS.
It's January now and I'm done with them!
BEWARE ORDERING AND PAYING THIS COMPANY, YOU MIGHT END UP WITHOUT ITEMS AND MONEY!!!
NEVER will I ever own another Drift innovation piece of kit in my life and make sure everyone I know knows about it as well!!!

My £400 camera stopped working and totally ruined my one off holiday that I wanted to record, I got on to this company to explain the situation 6 months ago now and all they have done is ignore me, do not 🚫 buy their overpriced cameras or accessories as when they go wrong and they definitely will you will get ignored and left with an expensive piece of rubbish avoid this company at all costs

horrendous company. i ordered an adhesive camera mount to belgium which shouldve arrived in at most 1 week according to their own website. But after a month it still wasnt here and the track and trace (which required me to install a random app to check) said it was still awaiting shipment.
I sent them an email and got an automated one back saying a ticket had been made and they will get back to me ASAP. A week later i still got nothing so i sent a follow up email to check. After still getting no answer i suddenly get an email 2 weeks later saying my order was cancelled according to my request, but i never asked for it to be cancelled, i only asked for updates on the delivery.
I still have not received my money back from this cancellation nor have they responded to me, avoid this company at all costs!

Terrible company. Ordered a replacement lens for my Drift bike camera in early August, then nothing. Followed up numerous times with them but zero response. Threatened them with Chargeback but no response. Then after 3 months received a refund with no explanation. Avoid this Company. They have zero customer skills.

The camera I like, which is even more of a shame that customer service is non existent. I ordereed a mic lead in at the begining of August (2025) and until 8th September my order was still showing 'order being processed'. Despite my contacting customer service using the web site to chase my order up, I received nothing in response. Today, I look at my account on the web site and it's showing the order was fulfilled on 4th August, the day after I ordered. It's not been fulfilled and despite contacting customer service requesting the order be sent or refund, I've still not received any contact.
I'll now be asking my bank to process a chargeback as it's clear to me that Drift Innovation is more interested in scamming you than providing the goods you've paid for

I haven’t been able to use the Ghost XL camera since it arrived due to a fault, where it turns itself off after a few seconds. After providing proof of purchase I’ve heard nothing, despite follow-up emails from me.
Disgraceful service and disrespectful to customers.
Sadly, all the reviews are true.
A terrible company to deal with.

I spent £45 on accessories for my camera on their website in mid June 25. It's now early August 25 and I have heard nothing. I've contacted them to chase my order several times and have just been ignored. It's basically theft. I should be getting the police involved. I wish I'd looked at the other reviews on here before buying the camera in the first place.

I've contacted this company on several occasions via their website and not once have I had a reply.
If you're a motorcyclist and like to wear your camera on your helmet.
AVOID their Ghost range of cameras.
The external TRS audio lead is attached at the bottom of the camera.
When you ride your bike the threaded TRS audio lead protrudes that much, it catches on your shoulder when turning your head.
They show right angled TRS audio leads in some of their advertising, but you can't buy.
As a result I no longer wear my Ghost XL as the cameras internal microphone is really poor quality with nothing but wind noise.
This was my second Ghost camera.
It's also my last.

If I could give this place 0 I would. I had a simple order. Just a single camera mount. It's been OVER A MONTH and I have heard NOTHING from them. I've tried to contact them more than 4 times already and have gotten no response! Shitty company with shitty service! Give back my money!!!

Failed to deliver goods ordered. Phone number given is not in service. Emails ignored

My camera developed a connection problem with the USB port. I contacted customer service and told them the problem. They seemed uninterested and asked me to take photos, which I did, then they wanted a picture of the receipt. This was a problem because the information on the receipt had mostly faded away. At that point they just said because they couldn't read all of the receipt, they weren't prepared to do anything.

My Drift compass will not pair with my iPhone.
It did it once but but sadly after many attempts I have had to give up and bin it. Will never purchase a camera again. Lesson learnt.

Ordered the Ghost XL camera on April 30th, and as of today, May 9th, have not received a tracking number. I emailed the company 4 times and received zero response. Now I know why it's called Ghost, cause after you pay them they will legit GHOST YOU! Super bad experience. I was looking forward to this camera. Filed a complaint today with PayPal, and the case was immediately decided in my favor and refunded.

Baught 4 X Microphones for my helmets and have had NO correspondence from them after sending multiple emails asking about my delivery date. A complete joke and a waste of money.... Make sure you review this company before buying and don't waste your money or time...🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬💩💩💩💩💩💩💩💩💩💩💩💩💩💩😡😡😡😡😡😡😡😡😡😡😡😡😡😡

I ordered a £15 microphone wire for my helmet camera in February 2025, with a delivery time of one week.
As I write this (April 2025) it still hasn't been delivered.

No replies to multiple emails, no contact on Facebook and the only phone number I can find listed for them appears to be cut off.

I can only assume they've taken my money and have no intention of supplying the product.

Avoid this company.