I had an earlier booking but faced problems as I have no credit card but only debit bank card. Jay helped me very-very quickly and efficiently and provided me several options. From the moment of conta... Toon meer
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Lees wat reviewers zeggen
Hi I couldn't rate my experience highly enough dealing with Jay ,we just had a sudden bereavement in Scotland and as we live in another country hiring a car can be extremely stressful but thank god fr... Toon meer
I have been using this company every year to book cars for my colleague. I usually contact them and I get an offer from them directly. This year I got an offer more adapted to my needs and saved mon... Toon meer
Bedrijf heeft geantwoord
Don't even deserve a star. Pre-booked a vehicle and waited 45 minutes in the queue, only to be told at the counter that the car I had reserved was no longer available and that they had no alternativ... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Drivalia UK - RESERVATIONS (Leeds contact centre)
Geschreven door het bedrijf
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Contactgegevens
Percy Street, LS12, Leeds, Armley, Verenigd Koninkrijk
- 08000 75 80 75
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Super fast and friendly responses and…
Super fast and friendly responses and help getting my reservations made.
27 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
What amazingly nice staff you have…
What amazingly nice staff you have working for you! Special mention to Janos and jay who went above and beyond to help me, I fractured my foot and had to cancel my trip to the uk and my car hire was non refundable, which I knew, but they honored it for when I could rearrange my trip. I have used your company for many years and have always had excellent service but this went above and beyond! I’m very grateful, Thankyou
27 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Janos was of great help
Janos was of great help, fast, resolutive and kind. Thank you
27 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Super quick email response
Trying to phone was difficult, too long to wait, so I sent an email. I received an immediate reply and sorted my problem in seconds. One of the quickest replies I have ever experienced!
27 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Pro-active, quick. and helpful customer service
I was looking at booking a car and the customer service chat pinged. Friendly and efficient chat. Within 5 minutes I got a reservation with a. discounted rate with free cancellation.
Jason was a good customer service agent! Thank you
27 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
A quick, clear, and concise experience when booking.
The 'Chat' was initiated very soon after I went to the Drivalia site. Jay offered to give me a discounted price on booking. We briefly discussed the types of car on offer. HIs responses were quick and to the point, and when I agreed to a booking, he told me clearly what conditions had to be met, and what documents I needed to present in addition to having a current credit card concisely. The whole process was approximately 10 minutes.
27 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excelente service!
Excelente service and really amazing customer support.
26 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Another booking made easy by Jay
Another booking made easy by Jay! Thanks for your prompt and helpful assistance
26 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Janos is 5 Stars
Janos was a great help having failed to successfully navigate their website. I would give him 5 stars. The online booking process dropped my review to 4 stars. I highly recommend chat booking process over online booking process.
24 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Super friendly and attentive…
Super friendly and attentive representative. Got the booking sorted within minutes. If the rental itself is as smooth as this, then I'll be very happy. Top shot!
24 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Jay was super friendly and helped me…
Jay was super friendly and helped me with everything.
24 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Person who answered my emails…
Person who answered my emails requesting changes to my booking was rapid and responsive and sorted it out quickly and without fuss.
23 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service
Reception staff were super helpful, friendly and quick.
And I got an amazing free upgrade.
5⭐️ rating all round.
21 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
James was really helpful
Really helpful and fast response from James in helping to organise my van hire at short notice
21 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Always the best service and prices
Been booking with Drivalia for the last 5 years or so, always had a great experience and a very good service, in chat as well as face to face. Janos was very quick to help and on point. Will keep booking with them in the future.
20 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Personal and Friendly!
Quick responses to questions, they were concise and helpful.
No pressure applied and the whole process seemed personal and friendly!
The price was also very good!
20 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Fantastic experience
Jay was fast, efficient and helpful. A really positive experience.
19 juli 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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