Drivalia UK - RESERVATIONS (Leeds contact centre) Reviews 

2.183
•
TrustScore 5 uit 5

4,9

Percy Street, LS12 Leeds, Armley, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have been using this company every year to book cars for my colleague. I usually contact them and I get an offer from them directly. This year I got an offer more adapted to my needs and saved mon... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Don't even deserve a star. Pre-booked a vehicle and waited 45 minutes in the queue, only to be told at the counter that the car I had reserved was no longer available and that they had no alternativ... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Use this company at least 6 times a year without any trouble. Good prices, reliable service and clean cars. Have a car booked from the 20 th October in my name but fell and fractured wrist so have ask... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The 'Chat' was initiated very soon after I went to the Drivalia site. Jay offered to give me a discounted price on booking. We briefly discussed the types of car on offer. HIs responses were quick... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autoverhuur

Over Drivalia UK - RESERVATIONS (Leeds contact centre)

Geschreven door het bedrijf

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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4,9

Alle reviews

(2.183)

5.024 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Friendly

Friendly, fast, suggested a suitable solution to a timing problem. I cannot fault the service. Saved me time and money. Perfect.

16 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Off the scale customer service

Jay was excellent, professional, clear and super efficient - this service would make me use them again and recommend them

15 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

janos bot is the best

15 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 4 van de 5 sterren

Booking cancellation

After my request of a booking cancellation. The speed at which it was processed was astonishing. Thank you very much.

15 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Use this company at least 6 times a…

Use this company at least 6 times a year without any trouble. Good prices, reliable service and clean cars. Have a car booked from the 20 th October in my name but fell and fractured wrist so have asked if main driver could be swapped over to husband This request was done instantly. Great company

14 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Great booking Experience

Online booking and choice was very good and when having to change the booking requirement at the last minute, it was handled in minutes. Very impressed.

13 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Good service

Very quick and detailed answers for my questions
Always on good price

13 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

The man on the end of the line was very…good

Janos the man on the end of the line was very clear and very patient with me......I will pass this on to people !!

13 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Very convenient to ret as a company from abroad

I have been using this company every year to book cars for my colleague. I usually contact them and I get an offer from them directly. This year I got an offer more adapted to my needs and saved money that way while having the maximum coverage for my rentals.
I get exactly everything which is needed to book and to get an easy pick up of the car, so everything can be made ready before to arrive there.
I also like that I can get everything paid straight from the company and there is no need for the employee to pay and get reimbursed after. The payment link is very practical.

12 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Great service and very quickly answered…

Great service and very quickly answered all my questions and change the reservation. Highly recommended.

12 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

sped and support on booking

12 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Great service

Nice last minute solutions

12 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Allways where possible use this…

Allways where possible use this company. Staff at Stansted very accomadating. Easy to book. Visit UK 7 to 9 times a year...

12 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 4 van de 5 sterren

Easy

Easy, quick, helpful, value

12 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Jay Patel adjusted the quotes and…

Jay Patel adjusted the quotes and rental periods for me constantly as the employment contract I am about to undertake changed. He responded promptly with courtesy and patience. I very good agent and professional.

8 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 4 van de 5 sterren

Quick response

Quick response, to the point answers

12 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Always get good and response

Always get really good service and responses to any queries

11 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Had to cancel Alamo due to lost…

Had to cancel Alamo due to lost physical drivers license. No problem to use a digital licenser here. Fully serviced during the phone call. Vacation changed from a disaster to a succes

11 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

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