I have been using this company every year to book cars for my colleague. I usually contact them and I get an offer from them directly. This year I got an offer more adapted to my needs and saved mon... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Don't even deserve a star. Pre-booked a vehicle and waited 45 minutes in the queue, only to be told at the counter that the car I had reserved was no longer available and that they had no alternativ... Toon meer
Bedrijf heeft geantwoord
Use this company at least 6 times a year without any trouble. Good prices, reliable service and clean cars. Have a car booked from the 20 th October in my name but fell and fractured wrist so have ask... Toon meer
Bedrijf heeft geantwoord
The 'Chat' was initiated very soon after I went to the Drivalia site. Jay offered to give me a discounted price on booking. We briefly discussed the types of car on offer. HIs responses were quick... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Drivalia UK - RESERVATIONS (Leeds contact centre)
Geschreven door het bedrijf
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Contactgegevens
Percy Street, LS12, Leeds, Armley, Verenigd Koninkrijk
- 08000 75 80 75
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer service from Jay
Great customer service from Jay. I have booked numerous times and never had any problems with this company. Great value for money.
1 oktober 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
So kind;Thank you!
30 september 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Was introduced to Drialia by a friend
Was introduced to Drialia by a friend
He hired the car out and did the driving
Naturally the price and conditions came up to
Split the bill
Was shocked
No hassle no dribble
New car great rate and no big deposits
I was pointing out a few tiny makes
Pal said I have full cover be grand
Dropped car back and they were a easy going and polite
Booked my own and made a mess of times and was paid up front
No hassle all sorted in one email.
Thanks folks
Great company to deal with
Old school
The customer comes first
29 september 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
I just used the chat system to book my…
I just used the chat system to book my car hire to and from London Gatwick airport with Drivalia. So easy and efficient. The agent Jay answered all my questions immediately and car was booked in under 5 minutes.
27 september 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Jay was awesome
Jay was awesome in his organisation and communication. We are always happy to book our cars through Drivalia because of their honesty and good staff. Thank you so much.
27 september 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Personal booking assistant!
Incredibly easy to book, I logged onto the website and a little box popped up with J writing to ask if I wanted help. They gave me several quotes and adjusted times/car size promptly, also answered my questions around pick up. Very reasonable prices that I couldn't find cheaper anywhere else and sent me the confirmation instantly. I book hire cars regularly and it was super easy with Drivalia and J. Assuming the rest of the hire goes as smoothly I'll be fully converted and only ever look here. Thank you!
25 september 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Easy to book with Jay in reservations
Easy to book with Jay in reservations - very helpful.
15 september 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent service by Jay
Excellent service by Jay, used the online chat as had a couple of quesitions which was all answered with no issues. Questions and Car reserved all in under 5 minutes. Thank You, would highly recommend.
24 september 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Simple and easy to book online
Simple and easy to book online - and Jay from Customer Support was excellent at helping to amend the booking, once we had made it.
24 september 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
The person at the end of the chat line understood perfectly our needs and questions asked
The person at the end of the chat line understood perfectly our needs
23 september 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Easy and efficient online reservation
Online chat with Jay was very easy and efficient. Good pricing offered and assistance with insurance cover.
23 september 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Hello
Hello, firstly I would like to thank James in reservations for his professional approach whenever I make a booking, he’s not a relation or a close friend in fact I have never met him personally but if I was in a position where I could not book with him I would certainly start looking at other companies to compare prices, at the present moment I don’t do that because I have gained an element of trust with your company & with James.
I would say that for me there is always a problem contacting the reservations office, for example yesterday 23rd September I called to make an amendment to my booking, I called six times during the day which is not a problem & for your company it’s great to be busy, the problem is your company robot lady instructs us to press one for a call back when it’s our turn in line, I did this operation five times during the course of the day but never received one call, I finally contacted your customer services number but received the same treatment & no call back, I’m just concerned that there may be a problem with your system & you could be loosing clients, I eventually found an email address for your company where I wrote to James he handled my query immediately & all was resolved, thanks for the good part of your service, Yours Sincerely Gary Stolworthy.
22 september 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great and quick service
Great and quick service. I got what i wanted at a reasonable fee
22 september 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great and efficient service and a very…
Great and efficient service and a very competitive price. I always use Drivalia at Manchester airport.
22 september 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service on the homepage
While I was trying to understand what car booking options were available on the homepage, I was approached by a customer service message. Although I initially thought it was just a bot, I decided to ask a few questions. What a surprise it was to discover that it was a real person who answered all my questions, helped me with the booking, and actually handled everything on my behalf. Great experience so far! Thank you!
21 september 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Easy Car Booking
I have just booked a car with Drivalia online at a discounted price. Excellent service from Jay at Maidstone and all sorted and booked in minutes.
5***** Service
21 september 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Jay was awesome
Jay was awesome, super helpful, and got me a great price!
21 september 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Use the Live Chat
The booking was handled efficiently over the Live Chat and the agent was informative and patient.
20 september 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Jay always makes it really easy to book…
Jay always makes it really easy to book on chat.
19 september 2026
Review zonder uitnodiging
Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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