Drivalia UK - RESERVATIONS (Leeds contact centre) Reviews 

2.184
•
TrustScore 5 uit 5

4,9

Percy Street, LS12 Leeds, Armley, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have been using this company every year to book cars for my colleague. I usually contact them and I get an offer from them directly. This year I got an offer more adapted to my needs and saved mon... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Don't even deserve a star. Pre-booked a vehicle and waited 45 minutes in the queue, only to be told at the counter that the car I had reserved was no longer available and that they had no alternativ... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Use this company at least 6 times a year without any trouble. Good prices, reliable service and clean cars. Have a car booked from the 20 th October in my name but fell and fractured wrist so have ask... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The 'Chat' was initiated very soon after I went to the Drivalia site. Jay offered to give me a discounted price on booking. We briefly discussed the types of car on offer. HIs responses were quick... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autoverhuur

Over Drivalia UK - RESERVATIONS (Leeds contact centre)

Geschreven door het bedrijf

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,9

Alle reviews

(2.184)

5.041 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Jay was very helpful with the booking…

Jay was very helpful with the booking experience (via chat). Very prompt and friendly.

10 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Good deal and a kind and fast response…

Good deal and a kind and fast response from James

9 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

I always get the best deals and clean…

I always get the best deals and clean cars.

9 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

easy as pie.no stress

8 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Jay was very helpful an efficient

Jay was very helpful an efficient on the zen desk

8 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Best service ever

Amazing service by Jay

8 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

The process of renting is very easy and…

The process of renting is very easy and quickly everyone is smiling great customer service no headache at all i tried many companies before and I think this one is the best for the moment !

2 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Booked a new Hire through Janos online

Booked a new Hire through Janos online. Fantastic deal and great car.

7 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Very easy to book my car

Very easy to book my car, and very good price!

7 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Jay is so responsive and very helpful

Jay is so responsive and very helpful. Always reliable booking through Drivalia

6 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

The reservation process over the web…

The reservation process over the web was quick, clear and attractively priced. It ticked all the boxes. I am not sure how the rental experience will go. This review is only for the reservation process

6 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Excellent Service

Very simple and easy to use interface, quick response, great prices

6 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Easy to use service and really good…

Easy to use service and really good prices. I had a query relating to ID documents and I received a response in under two minutes...excellent!

5 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

booking was incredibly easy

booking was incredibly easy. Jay Patel was a star 🌟he made me feel comfortable booking with a new company and was very helpful.

5 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Have used Drivalia several times

Have used Drivalia several times, service and cost are always first class.

2 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Booking with Loyalty Rewards

My booking was made and confirmed instantly, which included my loyalty reward. Great service.

2 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

James was extremely helpful and…

James was extremely helpful and answered all my queries and simply got me locked in for my van hire

2 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

I received excellent service today

I received excellent service today - Reservation through human chat with Jay ! !
Even easier than working my way through all the option that the website provided :)

2 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

It pays to chat with Jay

I reserved a car on line and checked prices with the on line chat to be sure I got the best quote. The response was quick and helpful and I secured a car with the booking agent "Jay"which was a better deal than doing the search alone.

1 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Quick and easy.

1 oktober 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

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