Drivalia UK - RESERVATIONS (Leeds contact centre) Reviews 

2.187
•
TrustScore 5 uit 5

4,9

Percy Street, LS12 Leeds, Armley, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had an earlier booking but faced problems as I have no credit card but only debit bank card. Jay helped me very-very quickly and efficiently and provided me several options. From the moment of conta... Toon meer

Beoordeeld met 5 van de 5 sterren

Hi I couldn't rate my experience highly enough dealing with Jay ,we just had a sudden bereavement in Scotland and as we live in another country hiring a car can be extremely stressful but thank god fr... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been using this company every year to book cars for my colleague. I usually contact them and I get an offer from them directly. This year I got an offer more adapted to my needs and saved mon... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Don't even deserve a star. Pre-booked a vehicle and waited 45 minutes in the queue, only to be told at the counter that the car I had reserved was no longer available and that they had no alternativ... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autoverhuur

Over Drivalia UK - RESERVATIONS (Leeds contact centre)

Geschreven door het bedrijf

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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4,9

Alle reviews

(2.187)

5.084 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I was assisted by Janos to book a car…

I was assisted by Janos to book a car rental. Janos was prompt and polite and was able to quote less after I provided a quote for comparison.

11 augustus 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Great deal from James in customer support

Great deal from James in customer support, extremely helpful, highly recommend.

11 augustus 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

very impressed

I did not get the call handler's name but he was very patient, helpful and threw in a extra milage at a reduced rate. very impressed!

10 augustus 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Quick response to query

Quick response, good answers, helpful to the letter

9 augustus 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

User friendly booking procedure

User friendly booking procedure. Prompt reply to my queries. Good prices.

9 augustus 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service!
Janos was such a great help. Fast and informative. Looking forward to my trip now!

5 augustus 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

James was quick and efficient and…

James was quick and efficient and provided me with a good deal. Happy with the experience!

5 augustus 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Very easy to complete 👍

4 augustus 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Needed to add flight arrival…

Needed to add flight arrival information to my existing booking with Drivalia. Chatted with Janos who immediately was able to resolve the issue. Many thanks!

3 augustus 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Velocita della risposta

Velocita della risposta

2 augustus 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Good communication

Good communication, smooth and easy experience.

2 augustus 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Janos chat was excellent

I did an online chat with Janos and he was really helpful. Quick to respond and I got a really good price on the rental van.

31 juli 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

online booking with chat

James was great and very helpful when I booked online

30 juli 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

James was very helpful and responded…

James was very helpful and responded quickly to sort out my booking

29 juli 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Helpful friendly service

Helpful friendly service. Minimum fuss

29 juli 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

James was brilliant and solved my…

James was brilliant and solved my problems and got us a great deal, its this type of customer service that makes me come back to Drivalia.

28 juli 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

dealt with promptly and efficiently

28 juli 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Car booking

Car booking - Helpful online chat function with James, offering discount beyond web-page prices.

28 juli 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Easy to book online, and Jay on the online Chat answered my one question within moments. Superb.

28 juli 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Quick and very helpful responses

Quick and very helpful responses from Jay, thank you.

28 juli 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

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