Drivalia UK - RESERVATIONS (Leeds contact centre) Reviews 

2.184
•
TrustScore 5 uit 5

4,9

Percy Street, LS12 Leeds, Armley, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have been using this company every year to book cars for my colleague. I usually contact them and I get an offer from them directly. This year I got an offer more adapted to my needs and saved mon... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Don't even deserve a star. Pre-booked a vehicle and waited 45 minutes in the queue, only to be told at the counter that the car I had reserved was no longer available and that they had no alternativ... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Use this company at least 6 times a year without any trouble. Good prices, reliable service and clean cars. Have a car booked from the 20 th October in my name but fell and fractured wrist so have ask... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The 'Chat' was initiated very soon after I went to the Drivalia site. Jay offered to give me a discounted price on booking. We briefly discussed the types of car on offer. HIs responses were quick... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autoverhuur

Over Drivalia UK - RESERVATIONS (Leeds contact centre)

Geschreven door het bedrijf

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,9

Alle reviews

(2.184)

5.041 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Recomendado

Recomendado
No sabía realmente como elegir un coche para mi pareja y yo, entramos a la web y hable con James, resolvió todas mis dudas y me ayudo muchisimo en realizar una reserva correctamente.
Muy amable, excelente atención al cliente

10 september 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Atendimento prefeito 🍀

Atendimento prefeito 🍀
Preço de qualidade
Gostei

10 september 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Simple booking experience through Chat

Chat popped up in the middle of me doing an online enquiry. They offered me some alternatives and within no time I had a car booked at a decent price and the email confirmation received. Very simple.

9 september 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

The booking experience was great

The booking experience was great. Easy and better value.

9 september 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Excellent service from Janos

Quick efficient service from Janos. I contacted Drivalia by chat while waiting at the airport and a very competitive quote was immediately sent by email and I was able to book via email. Excellent service all round.

9 september 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 1 van de 5 sterren

This is a van hire company?

This is a van hire company. But they have no vans at all available for six weeks at least - I stopped checking dates at that point. There is no way a private person, only wanting a van for a day, any day(!), can get a van. Why advertise vans in this situation?

9 september 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Helpful and well priced

The online chat for bookings offers a smooth, easy experience with extremely competitive prices. Thank you, Jay, for helping out!

9 september 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Booking experience Great

Booking experience was all good and simple Janos Magyar provided me with great quotes very pleased with the experience.

8 september 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Always very polite and helpful

Always very polite and helpful. Janos was very efficient when I booked on the chat.

8 september 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

All my requests were handled…

All my requests were handled professionally and with despatch!

8 september 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Fast and friendly response and great…

Fast and friendly response and great prices too.

8 september 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Perfect booking service via chat with…

Perfect booking service via chat with live operator, done within 10 minutes, no clicking and searching through endless offers with unclear conditions.

8 september 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Easy

Easy, fast booking experience at a discount! Great service.

7 september 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Fast and efficient booking service with…

Fast and efficient booking service with lower rates than advertised on the website.

7 september 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

great help from Jay

jay was most helpful and we got a great deal for the dates we wanted and emailed the booking details through imeadeatly

7 september 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 4 van de 5 sterren

Have used the company 3-4 times on the…

Have used the company 3-4 times on the whole it's a well run business. This time is the 1st time booking direct with them, was happy with the communication getting the quote and booking. Hope once picking car up will be as pleasant.

7 september 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Super Helpfull

4 september 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Great

As always the booking with Drivalia is straightforward. Jay is always very prompt with his replies.
I have never had an issue with the service from the company

4 september 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

Use all.the time and fast and eficient…

Use all.the time and fast and eficient response never had a problem

4 september 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Beoordeeld met 5 van de 5 sterren

First booking with Drivalia

I just made my first booking with Drivalia after a friend of mine recommended this company. I am super impressed at how quick and easy it was. Also what great prices and discounts received. I will for sure rent again from them.

3 september 2026
Review zonder uitnodiging
Logo Drivalia UK - RESERVATIONS (Leeds contact centre)

Antwoord van Drivalia UK - RESERVATIONS (Leeds contact centre)

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

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