I have recently purchased a trio pack of shimmering coloured lip colours. All three colours are really wearable and leave lips feeling soft. They also contain peppermint oil which makes them feel real... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I cannot explain to you how excellent the customer service is! Not only do I love the products, but when the product arrived damaged, it was replaced within a day of emailing! I couldn't recommend e... Toon meer
Bedrijf heeft geantwoord
I bought a tube of pure paw paw blackcurrant flavour lip balm and I need to tell you I have had a very painful mouth .this stuff is fabulous my skin is already starting to heal . I had bought so many... Toon meer
The customer service team promptly dispatched the missing items of my initial order once they saw my comment on Instagram. Really like that the social media platforms can be used to communicate with b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Dr.PAWPAW create multi-tasking beauty products for the whole family to use. With sustainability at its heart, all products are vegan, created with sustainable and natural ingredients and housed in eco-conscious packaging. Dr.PAWPAW is proud to donate a % of sales to multiple charities. When you shop with us you are doing good for the planet, doing good for charity and doing good for the future - now that’s something you can really feel good about!
Contactgegevens
Devonshire House, 29-31 Elmfield Road, Bromley, BR1 1LT, London, Verenigd Koninkrijk
- info@drpawpaw.com
- www.drpawpaw.com
4,9
Uitstekend
257 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very reliable company with good products
Very good offer on their lip balm products which lived up to their expectation . Package arrived quickly. Very reliable company.
6 juli 2026
The lip balms are exceptional and the…
The lip balms are exceptional and the service from Dr Paw Paw is prompt and efficient.
Highly recommended!!
29 juni 2026
Truly the best lip balms ive ever used
Truly the best lip balms ive ever used, super easy to use website, strong and pleasant scents.
25 juni 2026
Spanish mosquitoes
Quick delivery and came with a freebie. Also the lip oil plumper works for Spanish mosquitoes
4 juni 2026
Antwoord van Dr.PAWPAW
Thank you for your review :)
Excellent customer service!
I cannot explain to you how excellent the customer service is! Not only do I love the products, but when the product arrived damaged, it was replaced within a day of emailing!
I couldn't recommend enough! Brilliant on the go make up! I look forward to using this on holiday and clipping it onto my bag ☺️
18 juni 2026
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
Thank you for your review and kind words. :)
Perfect for my hair
27 mei 2026
Antwoord van Dr.PAWPAW
Thank you for your review. Have you tried our other hair care products? :)
The best lip balm for me
The best lip balm for me! Love the flavour and it suits me perfectly
1 juni 2026
Antwoord van Dr.PAWPAW
Thank you for your review :)
Sarah
Sarah was very helpful and replied very quickly to my email. She kindly offered me a replacement product which I really appreciated. Great Customer Service.
1 juni 2026
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
Thank you for your review and kind words. :)
Very helpful customer service
I emailed Dr Paw Paw as I had a small issue with the packaging for one of their products and Jessica from customers service replied quickly and was extremely helpful. They obviously care about their customers and I was very happy with the service.
18 mei 2026
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
Thank you! Your review means so much to us at DPP.
I was very pleased with how customer…
I was very pleased with how customer service handled my complaint.
I bought a DrDrPawPaw lip balm which was just liquid,
I sent the product number & received a replacement in the post the next day.
Excellent service
11 mei 2026
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
Thank you! Your review means so much to us at DPP.
Great customer service
My balm had a break in it, and after contacting them they responded super quickly to resolve it, ensure I was happy, and investigate why it happened. Great service.
28 april 2026
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
Thank you! Your review means so much to us at DPP.
I received 2 tubes of Dr Pawpaw lip…
I received 2 tubes of Dr Pawpaw lip balm 25ml each as a gift, but the contents would not come out of either tube no matter how hard I pressed. On the back of the tubes it says made in PR China.
I contacted Dr Pawpaw and submitted photos of front and back of what I'd received.
Jessica at Customer service was very helpful, and kindly offered to send me some replacements that had been manufactured in the UK.
I went onto their site and chose their 100% natural options - shea butter lip balm, and the clear lip balm.
I want to thank Customer services for the fast and professional service they provided. They arrived the next day and were beautifully packaged, and I'm very happy with them.
16 april 2026
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
Thank you! Your review means so much to us at DPP.
Great customer care from Sarah Newman
Great customer care from Sarah Newman - quickly sorted an issue I had with a balm and great impression as a first time customer, thank you Sarah
16 april 2026
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
Thank you! Your review means so much to us at DPP.
I love Dr PawPaw
I love all Dr PawPaw products, but had a problem with a split tube of balm from a recent order. I contacted Customer Service straight away and was contacted really quickly by an assistant called Katie. She apologised for the fault, said it would be investigated and promised to send me a replacement tube. I've never had a problem before, but couldn't have asked for better service.
13 april 2026
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
We really appreciate you taking the time to submit and review and your continued custom. Dr.PAWPAW
Excellent customer service
Excellent customer service, sorted my issue out with speed and efficiency.
13 april 2026
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
We really appreciate you taking the time to submit and review and your continued custom. Dr.PAWPAW
Great experience due to Jessica from…
Great experience due to Jessica from the customer service team being very friendly, polite & giving me clear instructions and advice. I highly recommend their product & services.
1 april 2026
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
We really appreciate you taking the time to submit and review and your continued custom. Dr.PAWPAW
The customer service team promptly…
The customer service team promptly dispatched the missing items of my initial order once they saw my comment on Instagram. Really like that the social media platforms can be used to communicate with business and raise issues like this, and Dr Paw Paw is effectively and efficiently maximising this platform for their customers. Thank you Katie Lott for swiftly responding to my email. Thank you.
1 april 2026
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
We really appreciate you taking the time to submit and review and your continued custom. Dr.PAWPAW
I had an issue with a product and Katie…
I had an issue with a product and Katie responded quickly and dealt with the problem straight away! Great customer service.
26 maart 2026
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
We really appreciate you taking the time to submit and review and your continued custom. Dr.PAWPAW
Antwoord van Dr.PAWPAW
We really appreciate you taking the time to submit and review and your continued custom. Dr.PAWPAW
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.