We find the service we received is very professional and quick. They respond to phone calls and e-mail efficiently Also the service on orders is very good. Obviously the items we bought are of a v... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The delivery was on time and in perfect condition with a minimal amount of packaging. We had three of the steaks and put the other three in the freezer for another time. We thoroughly enjoyed the s... Toon meer
Bedrijf heeft geantwoord
Excellent web site. Delivered as requested and on time stated My first order.Have eaten one chicken pie so far and found it to be top quality.The sausage rolls were not to my taste .I felt the filli... Toon meer
I ordered a dine in for box for two, which arrived on time and was mostly very tasty. However, it arrived on 23 October and the cauliflower cheese was out of date on 20 October. I was very disap... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Delicatessenzaak
- ook in
- Boodschappenbezorgdienst
- Gourmet kruidenierswinkel
- Hamwinkel
- Slagersdelicatessenzaak
- Vleesproductleverancier
Geschreven door het bedrijf
Since 1985, we have been at the forefront of artisan craftsmanship, offering an exquisite selection of luxury produce with an unwavering commitment to quality.
Why Dukeshill
Geschreven door het bedrijf
- Our aim is always to exceed your expectations.
- We make our hams, bacon, sausages and other products by hand, the old-fashioned way. We care about flavour and texture rather than speed and yield, so we always give our hams time to cure properly. We use authentic, traditional recipes so you can be sure our meats are full of flavour.
Free delivery on orders over £40
All our products are sent to you fresh and securely packed by next working day delivery
All our products are sent to you fresh and securely packed by next working day delivery, except those parcels going to more remote destinations which may take a little longer. If in any doubt please speak to the customer services team.
Please note, next-day delivery to remote addresses on the UK mainland and UK Islands may not be possible. If next-day delivery is vital, please order before 11am and phone us to check.
For further information please visit our website.
Contactgegevens
Verenigd Koninkrijk
- help@dukeshillham.co.uk
- www.dukeshillham.co.uk
4,3
Uitstekend
24K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
2 wrong items delivered but quickly…
2 wrong items delivered but quickly sorted by customer service and received replacements. Excellent service all round.
11 september 2026
Antwoord van DukesHill
Thank you so much for your lovely feedback!
We’re very sorry that two incorrect items were included in your original delivery, but we’re delighted to hear that our Customer Service team was able to get everything sorted quickly and that your replacements arrived safely.
Things don’t always go perfectly, but making sure we put them right when they don’t is incredibly important to us.
Thank you for your understanding and for your kind comments about the service you received. We really appreciate your support!
Kind regards,
The DukesHill Team
I’ve only had one experience with Dukes…
I’ve only had one experience with Dukes Hill and the steak and ale pies were fantastic much so that I had ordered them again with my £10-00 discount I received FIRST CLASS
21 augustus 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your fantastic review!
We’re delighted that your first experience with DukesHill was such a positive one and that you enjoyed our Steak & Ale Pies so much that you’ve already ordered them again!
It’s also lovely to hear that you were able to make use of your £10 discount towards your next order.
Thank you for giving DukesHill a try and for describing your experience as “first class” – that really does mean a lot to us. We look forward to welcoming you back for many more delicious orders!
Kind regards,
The DukesHill Team
DELIVERY TO OUR DAUGHTER AND SON- IN…
DELIVERY TO OUR DAUGHTER AND SON- IN LAW PROMPT AND CONTENTS WONDERFUL
15 augustus 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your lovely review!
We’re delighted to hear that the delivery to your daughter and son-in-law arrived promptly and, most importantly, that they were so pleased with everything inside.
It’s always wonderful to know that a DukesHill delivery has been enjoyed, especially when it’s sent as a treat for someone else!
Thank you for choosing DukesHill, and we hope to welcome you back again soon.
Kind regards,
The DukesHill Team
Best bacon sandwich in 30 years
I have to say the rind o middle bacon was the best bacon I have ever tasted it was rich in taste and reminded me so much of when bacon was made properly before the EU interfered with it. I highly recommend this bacon though I really would love a smoked version too.
15 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for such a fantastic review!
We’re delighted to hear that our Rind-On Middle Bacon made such an impression – describing it as the best bacon sandwich you’ve had in 30 years is quite a compliment!
It’s wonderful to hear that you enjoyed the rich, traditional flavour, and we really appreciate your suggestion of a smoked version too. We’ll be sure to pass that feedback on to our product team.
Thank you for recommending DukesHill and for taking the time to share your experience. We hope there are many more delicious bacon sandwiches to come!
Kind regards,
The DukesHill Team
Good morning,
Good morning,
I must say your Ham is exceptional we enjoyed it very much.
As well as the beef burgers and sausages all of the highest quality.
Quick planned delivery spot on.
Thank you
Stephen
1 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your wonderful review, Stephen!
We’re delighted to hear that you found our ham exceptional and that the beef burgers and sausages were equally enjoyed. It’s fantastic to know that the quality lived up to your expectations.
We’re also pleased that your delivery arrived exactly as planned – that’s just the experience we want for our customers.
Thank you for choosing DukesHill, Stephen. We really appreciate your kind words and hope to welcome you back for another delicious order soon!
Kind regards,
The DukesHill Team
Show-stopper!
I tried your Tomahawk Steak for the first time. Followed the instructions to the letter and 'Hey Presto' - one perfectly cooked, deliciously tender meal! Of course, it was also a 'show-stopper'!! Thank you.
23 augustus 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your fantastic review!
We’re delighted to hear that your first DukesHill Tomahawk Steak was such a success and that following the cooking instructions resulted in a perfectly cooked, tender and delicious steak.
A Tomahawk certainly knows how to make an entrance, so we love hearing that it was a real “show-stopper” too!
Thank you for choosing DukesHill and for sharing your experience with us. We hope there are plenty more show-stopping meals to come!
Kind regards,
The DukesHill Team
Easy to order over the phone dealing…
Easy to order over the phone dealing with helpful staff. I ordered my favourates of bacon, sausage, cakes such as tiffin and brownies, We love also the mushroom soup and trout pate.
18 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your lovely review!
We’re delighted to hear that you found ordering over the phone easy and that our team was helpful throughout.
It sounds like you have some wonderful DukesHill favourites too! From the bacon and sausages to the Tiffin, Brownies, Mushroom Soup and Trout Pâté, it’s fantastic to hear that there’s such a variety you enjoy.
Thank you for your continued support and for taking the time to share your experience with us. We look forward to helping you with your next order!
Kind regards,
The DukesHill Team
Antwoord van DukesHill
Thank you so much for your fantastic review!
We’re delighted to hear that you enjoyed the meat and found it delicious. It’s always wonderful to know our products have gone down well!
Thank you for choosing DukesHill, and we look forward to welcoming you back again soon.
Kind regards,
The DukesHill Team
delicious pork!…
My parcel was well packed and delivered on time on a day that I had chosen. The pork loin joint was well butchered and presented and it cooked beautifully.
3 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your lovely review!
We’re delighted to hear that your order arrived on time, on the day you selected, and that everything was well packed.
It’s particularly wonderful to hear how impressed you were with the Pork Loin Joint and that it was beautifully butchered, presented and cooked perfectly.
Thank you for choosing DukesHill and for taking the time to share your experience. We hope you enjoyed every bite and look forward to welcoming you back again soon!
Kind regards,
The DukesHill Team
The GRASS FED BEEF STEAKS WERE…
The GRASS FED BEEF STEAKS WERE OUTSTANDINGLY TASTY & TASTY
1 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your fantastic review!
We’re delighted to hear that you found our Grass Fed Beef Steaks so incredibly tasty. Hearing that they were outstanding is a wonderful compliment and one we’ll be very happy to share with the team!
Thank you for choosing DukesHill, and we hope you enjoy many more delicious steaks from us in the future.
Kind regards,
The DukesHill Team
All the products that l have ordered…
All the products that l have ordered have been excellent and delish First Class
12 augustus 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your fantastic review!
We’re delighted to hear that everything you’ve ordered from DukesHill has been excellent and delicious. Describing your experience as “first class” is a wonderful compliment and means a great deal to the whole team.
Thank you for your continued support, and we look forward to sending many more delicious orders your way!
Kind regards,
The DukesHill Team
Worth thinking about???
I very much wanted to try your ready made pies. I’m a singleton and quite honestly the thought of having to have 4 same filling has put me off buying.
I’m giving it a go but with a small appetite one pie will last 2 evenings.
Why, why, can’t you do mixed packs?
One of each filling or even 2 of each would make these a much more attractive purchase for me. I doubt I’m the only person with this thought
18 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you for taking the time to share your feedback with us.
We completely understand where you’re coming from. For someone living alone or with a smaller appetite, having to purchase several pies with the same filling may not always be the most convenient option.
A mixed selection containing different fillings is a great suggestion, and we really appreciate you raising it. We’ll make sure your comments are passed on to our product team for consideration, as we’re sure there may be other customers who would appreciate greater flexibility too.
We hope you enjoy the pies you’ve ordered, and thank you for giving them a try and for helping us think about ways we could make our range even better.
Kind regards,
The DukesHill Team
I’ve been a Dukeshill customer for ten…
I’ve been a Dukeshill customer for ten years and their service, and produce quality and delivery, has never let me down. In fact, they constantly adapt to accommodate change without losing their own character. I’d strongly recommend this company and I salute them all.
20 augustus 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for such a wonderful review and, most importantly, for supporting DukesHill for the past ten years!
It means a great deal to hear that throughout that time, you’ve been able to rely on the quality of our produce, service and deliveries.
Your comments about how DukesHill has continued to adapt while retaining its character are particularly lovely to hear, and we’ll be very proud to share them with the wider team.
Thank you for your continued loyalty, your recommendation and your incredibly kind words. Here’s to many more years of delicious DukesHill deliveries!
Kind regards,
The DukesHill Team
Quality second to none
Quality second to none, good honest food
9 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your fantastic review!
We’re delighted to hear that you consider the quality of our products second to none. “Good honest food” is a wonderful compliment and means a great deal to everyone here at DukesHill.
Thank you for choosing us and for taking the time to share your feedback. We look forward to welcoming you back again soon!
Kind regards,
The DukesHill Team
Very easy to use webpage
17 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your lovely feedback!
We’re delighted to hear that you found our website easy to use. We want ordering from DukesHill to be as simple and straightforward as possible, so it’s great to know you had a positive experience.
Thank you for choosing DukesHill, and we hope to welcome you back again soon!
Kind regards,
The DukesHill Team
Always very friendly
Always very friendly, helpful service, with reliable delivery!
16 augustus 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your lovely review!
We’re delighted to hear that you’ve always found our team friendly and helpful, and that you can rely on us to get your orders to you as expected.
Providing great service alongside reliable delivery is incredibly important to us, so your comments mean a great deal to the whole team.
Thank you for your continued support of DukesHill, and we look forward to welcoming you back again soon!
Kind regards,
The DukesHill Team
Easy to order and good choice for…
Easy to order and good choice for delivery
17 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your lovely feedback!
We’re delighted to hear that you found the ordering process easy and that the choice of delivery options worked well for you.
Thank you for choosing DukesHill. We really appreciate your support and look forward to welcoming you back again soon!
Kind regards,
The DukesHill Team
Dukeshill always deliver in every way
Dukeshill always deliver in every way. Their products are wonderful and their York Ham the very best in the UK. I have used them for over 10 years and have used them for my Xmas ham and main. The best Rib of beef I’ve had and their other meats are always great. Always delivered well packed and signed of by someone. Great customer service if any problems and have gone above and beyond in the past with me. Highly recommend them.
18 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for such a wonderful review and, most importantly, for supporting DukesHill for over 10 years!
We’re delighted to hear that our York Ham remains such a firm favourite and that DukesHill has become part of your Christmas traditions over the years. It’s also fantastic to hear how highly you rate our Rib of Beef and the rest of our meat range.
Your comments about our packaging, deliveries and customer service mean a great deal to us too. While we always want everything to go perfectly, knowing that our team has gone above and beyond for you when you’ve needed us is particularly lovely to hear.
Thank you again for your continued loyalty and recommendation. We really do appreciate having you as a long-standing DukesHill customer and look forward to being part of many more Christmases to come!
Kind regards,
The DukesHill Team
Disappointed.
Disappointed.
Not the quality l expected from Dukes Hill
15 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you for taking the time to leave us your feedback.
We’re very sorry to hear that you were disappointed with your recent purchase and that you felt the quality wasn’t at the standard you have come to expect from DukesHill.
We’d really like the opportunity to understand what went wrong and see if there is anything we can do to put things right for you. Please do get in touch with our Customer Service team with your order details and a little more information about the product you were unhappy with, and we’ll be happy to look into this for you.
We hope we have the opportunity to restore your confidence in DukesHill.
Kind regards,
The DukesHill Team
What a company
I love this company. Have been dealing with them for many years now and they have never let me down. Their food is outstanding. I always buy their mince pies at Christmas. They keep forever. We eat the last of them at Easter. This year we ate the last of our Christmas chicken in August. Still delicious. I could go on and on.
18 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for such a wonderful review and for being a loyal DukesHill customer for so many years!
It’s fantastic to hear that we’ve never let you down and that you continue to enjoy the quality of our food. We especially love hearing that our mince pies have become part of your Christmas tradition – although keeping some until Easter is impressive!
Your continued support and incredibly kind words mean a great deal to everyone here at DukesHill. Customers like you are a very special part of what we do.
Thank you again, and we look forward to sending many more delicious orders your way for years to come!
Kind regards,
The DukesHill Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.