We find the service we received is very professional and quick. They respond to phone calls and e-mail efficiently Also the service on orders is very good. Obviously the items we bought are of a v... Toon meer
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The delivery was on time and in perfect condition with a minimal amount of packaging. We had three of the steaks and put the other three in the freezer for another time. We thoroughly enjoyed the s... Toon meer
Bedrijf heeft geantwoord
Excellent web site. Delivered as requested and on time stated My first order.Have eaten one chicken pie so far and found it to be top quality.The sausage rolls were not to my taste .I felt the filli... Toon meer
I ordered a dine in for box for two, which arrived on time and was mostly very tasty. However, it arrived on 23 October and the cauliflower cheese was out of date on 20 October. I was very disap... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Delicatessenzaak
- ook in
- Boodschappenbezorgdienst
- Gourmet kruidenierswinkel
- Hamwinkel
- Slagersdelicatessenzaak
- Vleesproductleverancier
Geschreven door het bedrijf
Since 1985, we have been at the forefront of artisan craftsmanship, offering an exquisite selection of luxury produce with an unwavering commitment to quality.
Why Dukeshill
Geschreven door het bedrijf
- Our aim is always to exceed your expectations.
- We make our hams, bacon, sausages and other products by hand, the old-fashioned way. We care about flavour and texture rather than speed and yield, so we always give our hams time to cure properly. We use authentic, traditional recipes so you can be sure our meats are full of flavour.
Free delivery on orders over £40
All our products are sent to you fresh and securely packed by next working day delivery
All our products are sent to you fresh and securely packed by next working day delivery, except those parcels going to more remote destinations which may take a little longer. If in any doubt please speak to the customer services team.
Please note, next-day delivery to remote addresses on the UK mainland and UK Islands may not be possible. If next-day delivery is vital, please order before 11am and phone us to check.
For further information please visit our website.
Contactgegevens
Verenigd Koninkrijk
- help@dukeshillham.co.uk
- www.dukeshillham.co.uk
4,3
Uitstekend
24K reviews
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Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Disappointed.
Disappointed.
Not the quality l expected from Dukes Hill
15 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you for taking the time to leave us your feedback.
We’re very sorry to hear that you were disappointed with your recent purchase and that you felt the quality wasn’t at the standard you have come to expect from DukesHill.
We’d really like the opportunity to understand what went wrong and see if there is anything we can do to put things right for you. Please do get in touch with our Customer Service team with your order details and a little more information about the product you were unhappy with, and we’ll be happy to look into this for you.
We hope we have the opportunity to restore your confidence in DukesHill.
Kind regards,
The DukesHill Team
What a company
I love this company. Have been dealing with them for many years now and they have never let me down. Their food is outstanding. I always buy their mince pies at Christmas. They keep forever. We eat the last of them at Easter. This year we ate the last of our Christmas chicken in August. Still delicious. I could go on and on.
18 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for such a wonderful review and for being a loyal DukesHill customer for so many years!
It’s fantastic to hear that we’ve never let you down and that you continue to enjoy the quality of our food. We especially love hearing that our mince pies have become part of your Christmas tradition – although keeping some until Easter is impressive!
Your continued support and incredibly kind words mean a great deal to everyone here at DukesHill. Customers like you are a very special part of what we do.
Thank you again, and we look forward to sending many more delicious orders your way for years to come!
Kind regards,
The DukesHill Team
I have been most impressed with every…
I have been most impressed with every aspect of how this supplier works. Excellent quality produce, exceptionally packaged and delivered - especially next-day deliveries! Strongly recommended indeed! The difficult part is buying too much!
29 augustus 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for such a fantastic review and recommendation!
We’re delighted to hear that you’ve been impressed with every aspect of your DukesHill experience, from the quality of our produce and packaging through to our delivery service. It’s particularly lovely to hear that our next-day delivery option has been so useful for you.
As for the difficult part being not buying too much – we can certainly understand that dilemma!
Thank you again for choosing DukesHill and for your wonderful support. We look forward to tempting you with plenty more delicious treats in the future!
Kind regards,
The DukesHill Team
Antwoord van DukesHill
Thank you so much for your fantastic review!
We’re delighted to hear that you were so impressed with your hamper and found the products to be first-class quality.
Thank you for choosing DukesHill and for taking the time to share your feedback. We hope you enjoyed every item and look forward to welcoming you back again soon!
Kind regards,
The DukesHill Team
Always good quality food
Always good quality food, promptly delivered and well packaged.
a good variety of products to choose from, I like that i receive a catalouge so i can choose my items and easy to order
3 juni 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your lovely review!
We’re delighted to hear that you continue to enjoy the quality and variety of our food, and that your orders arrive promptly and well packaged.
It’s also wonderful to hear that you enjoy receiving our catalogue and find it helpful when choosing what to order. We want the whole experience, from browsing our range to placing your order and receiving your delivery, to be as enjoyable and straightforward as possible.
Thank you for your continued support of DukesHill. We really appreciate it and look forward to sending another delicious order your way soon!
Kind regards,
The DukesHill Team
Sirloin
Having been a regular customer of Dukeshill I recently ordered a 2k sirloin joint and a tomahawk steak I was so disappointed to recieve two 1k joints of sirloin that were very thin. I was not satisfied at all as I portion my meat to suit my needs and the portions were very thin. Reluctsnt ti buy my Christmas sirloin and hdd as m now. Sorry
18 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
We are very sorry to hear about your recent order and completely understand your disappointment, particularly as a regular DukesHill customer.
When ordering a 2kg sirloin joint, we appreciate that receiving two separate 1kg joints was not what you were expecting. We also understand why this caused an issue for you when you specifically portion the joint yourself to suit your needs. Receiving two thinner joints instead significantly changes what you are able to do with the product.
We are especially sorry to hear that this experience has now made you reluctant to order your Christmas sirloin and ham from us. We certainly would not want one disappointing order to affect the confidence you have built in DukesHill over the years.
We would really appreciate the opportunity to look into what happened with your order and see what we can do to put things right. Please email us at help@dukeshillham.co.uk with your order details and, if possible, any photographs of the sirloin joints you received. A member of our team will be happy to investigate this for you.
Thank you for bringing this to our attention, and please accept our sincere apologies again for the disappointment caused.
Kind regards,
The DukesHill Team
Packaging great
Packaging great. Choice of delivery dates. Information re delivery.
Products excellent.
3 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your fantastic review!
We’re delighted to hear that you were impressed with the packaging, the choice of delivery dates and the communication around your delivery.
Most importantly, it’s wonderful to hear that you found the products excellent!
Thank you for choosing DukesHill and for taking the time to share your experience. We look forward to welcoming you back again soon!
Kind regards,
The DukesHill Team
The bacon is awsome and it arrives in a…
The bacon is awsome and it arrives in a coolbox by post by post
11 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your fantastic review!
We’re delighted to hear how much you’re enjoying our bacon and that your order arrived safely and well chilled.
We take great care with our packaging to ensure our products reach you in the best possible condition, so it’s wonderful to hear everything arrived just as it should.
Thank you for choosing DukesHill, and we hope you enjoy many more delicious bacon breakfasts!
Kind regards,
The DukesHill Team
I’ve ordered items quite a few times…
I’ve ordered items quite a few times from Dukes Hill and have always been impressed by the quality of the food, the rigour of the packaging and the speed and predictability of the delivery. On one occasion when the delivery company messed up, I contacted DukesHill and they were very helpful. I have no hesitation in recommending the company and their products.
28 augustus 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your wonderful review and for continuing to choose DukesHill!
We’re delighted to hear that you’ve consistently been impressed with the quality of our food, the care taken with our packaging and the reliability of our deliveries.
We’re also pleased that when there was an issue with one of your deliveries, our Customer Service team was able to step in and help get things sorted for you. Looking after our customers when something doesn’t go to plan is incredibly important to us.
Thank you for your continued support and for recommending DukesHill and our products. It really does mean a great deal to the whole team!
Kind regards,
The DukesHill Team
Super from start to finish
Great products and excellent customer service and communication.
18 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your fantastic review!
We’re delighted to hear that you’ve been impressed with both the quality of our products and the service you’ve received from our team.
Great communication and customer service are incredibly important to us, so your kind words mean a great deal.
Thank you for choosing DukesHill, and we look forward to welcoming you back again soon!
Kind regards,
The DukesHill Team
Quality meats.
The quality of the food is always first class and value for money.
I favour it over supermarkets as I live on my own I have access to better quality meats and ingredients and I can buy a baby ham sufficient for my needs.
18 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your wonderful review and for continuing to choose DukesHill!
We’re delighted to hear that you consistently find the quality of our food first class and good value for money.
It’s especially lovely to hear that our range gives you the flexibility to enjoy high-quality meats in quantities that suit you. Our Baby Hams are perfect for this, allowing you to enjoy a delicious ham without having to buy more than you need.
Thank you again for your continued support. We really appreciate it and look forward to welcoming you back again soon!
Kind regards,
The DukesHill Team
The delivery was on time
The delivery was on time. Packaged well to keep it cool,the contents were perfect.
3 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your lovely review!
We’re delighted to hear that your delivery arrived on time, well packaged and perfectly chilled, with everything inside arriving just as it should.
We take great care when packing our orders to ensure our products reach our customers in the best possible condition, so it’s wonderful to receive your feedback.
Thank you for choosing DukesHill, and we hope you thoroughly enjoy everything!
Kind regards,
The DukesHill Team
DukesHill Ticks ALL the Boxes.
I am a very old person and have used this company for very many years. I know the tastes of their biscuits, their pickles, their pork, lamb and chicken.As for their HAM! ....well, Xmas is NOT Xmas without DukesHill Ham. My grown up-children will not forgive me!!Their staff are patient, courteous and very helpful. It is always a pleasure talking to them. NB: No payment or incentives necessary for this true Review. Thank you, DukesHill!
28 augustus 2026
Review zonder uitnodiging
Antwoord van DukesHill
What a wonderful review to receive – thank you so much!
It means a great deal to us to know that you have been a DukesHill customer for so many years and have enjoyed such a wide range of our products, from our biscuits and pickles to our pork, lamb and chicken.
We especially loved hearing that Christmas simply wouldn’t be Christmas for your family without a DukesHill Ham! It’s incredibly special to know that our ham has become part of your family’s Christmas tradition over the years.
Your kind words about our team are equally appreciated. We’ll be sure to share your comments with them, as we know they’ll be delighted to hear them.
Thank you again for your loyalty, your support and for taking the time to leave such a heartfelt review. We look forward to being part of many more family Christmases to come!
Kind regards,
The DukesHill Team
I have used this company for many years…
I have used this company for many years and have been receiving the optimum service on all counts their food is as they say it is and I endorse their use of the house phrase indeed I have been tempted to eat the pictures the superbly printed catalogue presents and lastly the delivery service mirrors the overall experience but now a word for the telephone link I include the wonderful staff who take my orders and who also advise the packers name
18 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for such a wonderful review and for your many years of loyalty to DukesHill!
It’s fantastic to hear that you continue to enjoy not only the quality of our food, but also our catalogues, delivery service and the overall experience of ordering from us. We particularly enjoyed your comment about being tempted to eat the pictures in the catalogue!
Your kind words about our telephone team are especially appreciated. We’re very fortunate to have such a friendly and knowledgeable team, and we’ll be sure to share your lovely feedback with them.
Thank you again for your continued support and for taking the time to share your experience. We look forward to taking many more orders from you in the years to come!
Kind regards,
The DukesHill Team
Customer service is 1st class
Customer service is 1st class. Telephone customer assistants are knowledgeable and very helpful.
The food quality is always top notch and delivered on time and well packed.
I have no hesitation in recommending Dukeshill.
19 augustus 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your fantastic review and recommendation!
We’re especially delighted to hear your kind words about our Customer Service team. Knowing that you find our telephone team knowledgeable, helpful and able to provide a first-class service means a great deal to us, and we’ll be sure to pass your lovely comments on.
It’s also wonderful to hear that the quality of our food continues to impress and that your orders arrive on time and carefully packed.
Thank you for your continued support and for recommending DukesHill. We really appreciate it and look forward to looking after you again soon!
Kind regards,
The DukesHill Team
I am obsessed with the smoked streaky…
I am obsessed with the smoked streaky bacon and cannot get enough of it! It is SO tasty, no white gunk and crisps up really quickly. I literally wont buy any other bacon now.
Marvellous in a Brioche Bun and ketchup. As with all deliveries from DukesHill. Arrived on time, brilliantly packaged. We re-use the cold packs a lot at home for loads of things.
By appointment to the king? Not surprised this company represents amazing quality and care. Thanks!
18 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
What a fantastic review, thank you so much!
We absolutely love hearing how much you enjoy our Smoked Streaky Bacon, and it certainly sounds like it has earned a permanent place on your breakfast table! A brioche bun with crispy bacon and ketchup sounds like a pretty perfect combination to us.
It’s also wonderful to hear that your deliveries consistently arrive on time and well packaged. We especially love that you’re finding plenty of uses for the cold packs at home rather than letting them go to waste!
Your comments about the quality and care that goes into DukesHill really do mean a great deal to the whole team.
Thank you for your continued support and we hope you enjoy many more delicious bacon sandwiches!
Kind regards,
The DukesHill Team
Superb quality of food
Superb quality of food only let down is delivery which they might want to re visit anything going through the Wolverhampton depot of DPD is doomed one delivery failed to materialise despite being perishable.
Replacement sent but arrived with an item missing.
15 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you for taking the time to share your experience with us.
We’re delighted to hear that you find the quality of our food superb, but we’re very sorry that the delivery experience has let you down.
We completely understand how frustrating it must have been for your original perishable order not to arrive, only to then find that an item was missing from the replacement. This certainly isn’t the experience we want for our customers.
We really appreciate your feedback regarding the delivery service and the issues you’ve experienced through the Wolverhampton depot. We’ll make sure your comments are shared with the relevant team, as feedback like this is important in helping us identify where improvements are needed.
Please accept our apologies for the inconvenience caused, and thank you for your patience and continued support of DukesHill.
Kind regards,
The DukesHill Team
All bacon products very good especially…
All bacon products very good especially the smoked bit disappointed with the fish pie tasty expensive for a very small pie unless you are trying to compete with Charlie Bingham otherwise very good meat products
12 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you for taking the time to leave us your feedback.
We’re delighted to hear that you’ve been enjoying our bacon, particularly the smoked varieties, as well as the quality of our meat products.
We’re sorry, however, that the Fish Pie didn’t quite meet your expectations when it came to the portion size and value for money. While we’re pleased you enjoyed the flavour, we completely understand your comments regarding the size and price, and we’ll make sure your feedback is passed on to our product team for consideration.
Thank you again for your feedback and for continuing to choose DukesHill. We hope you enjoy your next order with us!
Kind regards,
The DukesHill Team
Superior company
Everything from this company is superb, in particular the bacon is the best you’ll ever taste
18 augustus 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your fantastic review!
We’re delighted to hear that you’ve been so impressed with the quality of our products, and especially our bacon “the best you’ll ever taste” is certainly a compliment we’re very proud to receive!
Thank you for choosing DukesHill and for your wonderful support. We look forward to sending plenty more delicious food your way!
Kind regards,
The DukesHill Team
Excellent as always
Excellent as always. Have served me well since 1986
4 september 2026
Review zonder uitnodiging
Antwoord van DukesHill
Thank you so much for your wonderful review!
It’s incredible to hear that you’ve been a DukesHill customer since 1986. Your loyalty and support over all these years truly mean a great deal to everyone here.
We’re delighted that we’ve continued to serve you well throughout the years, and we hope to carry on doing so for many more to come!
Thank you for being such a longstanding and valued DukesHill customer.
Kind regards,
The DukesHill Team
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