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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have ordered several times from the Dvor app and the shipping is usually next business day or two. After that, I am at the mercy of the shipping company, NOT Dvor. They have good prices on some it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Good to great pricing on quality products from a vast array of manufacturers. Once ordered the time between making the purchase and the shipping notification seems a bit of lead time, on the one ha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I lock my cards after a purchase, for some reason DVOR charged at shipping, didn’t respond for 24hrs to my reply of rerun the card, which resulted in a delay. Still do not have possession and it’s be... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered the Nitecore P23I flashlight, it was an easy and fast order. I do wish DVOR would sell more products to folks in WA state. I understand their concerns about being sued but other companies th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


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4,2

Goed

TrustScore 4 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,2

Alle reviews

(3.801)

79 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Good selection and prices

Many categories and items at good prices. Competitive prices when things are available, if not the best prices. Search is not really effective and it is generally better to look for things by sales event, category, or brand. Items shipped fast and within timeframe given on item pages. All in all, a good, fast, smooth deal

29 oktober 2025
Review zonder uitnodiging
Logo Dvor

Antwoord van Dvor

Thanks for taking the time to provide this feedback to us and we look forward to helping you again in the future!

Beoordeeld met 4 van de 5 sterren

I like the prices of your products

I like the prices of your products. I like scrolling thru every category. I enjoy finding great values in your different categories. Great site. Sometimes the wait times on your deliveries are long.

7 oktober 2025
Review zonder uitnodiging
Logo Dvor

Antwoord van Dvor

We appreciate your feedback and thank you for taking the time to share your experience with us. Have a great day!

Beoordeeld met 5 van de 5 sterren

Dvor has great prices on its promotions

Dvor has great prices on its inventories. The shipping is not as fast as Amazon, but I am not in a hurry to receive the merchants. UPS shipment is very precise on the scheduled timeline. Dvor shipped my purchased items in two separate shipments. Very much appreciated.

2 oktober 2025
Review zonder uitnodiging
Logo Dvor

Antwoord van Dvor

Thanks for taking the time to provide this feedback. We appreciate your business and look forward to helping you with your next order!

Beoordeeld met 5 van de 5 sterren

Hard to beat!

The prices are hard to beat and the customer service has been great. I had one issue with a shipment but with the proper documentation they refunded the missing item immediately.

14 oktober 2025
Review zonder uitnodiging
Logo Dvor

Antwoord van Dvor

Thanks for sharing your experience with us. We're glad we could assist you with your issue and we look forward to helping you with your next order!

Beoordeeld met 5 van de 5 sterren

new deals everyday

I look at the new deals everyday. They have hard to beat pricing, when they have what you’re looking for.

22 oktober 2025
Review zonder uitnodiging
Logo Dvor

Antwoord van Dvor

Thanks for taking the time to provide us with this feedback. We appreciate you and look forward to helping you on your next order.

Beoordeeld met 5 van de 5 sterren

Great Customer Service

I purchased a pair of Vortex binoculars through Dvor. The price was almost 10% less than the next best price from other retailers. When I got my binos, the box was missing a strap. I contacted Dvor, and they instantly got in touch with Vortex for me. Within 2 days I received a package from Vortex that included the missing strap in addition to a whole host of other bino and Vortex accessories. A great price and great customer service experience from Dvor as well as Vortex.

5 september 2025
Review zonder uitnodiging
Logo Dvor

Antwoord van Dvor

Thanks for taking the time to provide this feedback to us and for working with us & Vortex to get your issue resolved. We look forward to helping you on your next order!

Beoordeeld met 5 van de 5 sterren

Great prices

Great prices, good selection, easy shopping experience

2 september 2025
Review zonder uitnodiging
Logo Dvor

Antwoord van Dvor

Thanks for being a loyal customer and we appreciate your kind words and the sharing of your experience with us!

Beoordeeld met 5 van de 5 sterren

This is an easy site to use.

This is an easy site to use. They have a variety of products to choose from at prices that most of the time are very low.

26 september 2025
Review zonder uitnodiging
Logo Dvor

Antwoord van Dvor

We appreciate your business and strive to keep our site easy to navigate and to keep our prices low. Have a great day!

Beoordeeld met 2 van de 5 sterren

Missed the mark

Normally, I’ve had a good experience making purchases through DVOR. However, my latest purchase on 9/11 has been delayed due to the “process of verifying the details of your order to ensure compliance with all United States federal, state and/or local government laws and regulations regarding the domestic sale of restricted products. Usually this process takes about 1-5 business days.” The website says they expect my order to ship on the 29th which would be 18 days after I ordered it. The $9.99 charge for value shipping has a range of 5-10 days which would mean if my items were actually shipped on the 29th I might get them as early as the 3rd but as late as the 9th depending on weekend delivery availability. Thats an entire month. I wouldn’t care if it was free shipping. But, if you’re going to make someone wait 4 weeks for a product that isn’t on back order that’s just a bad experience. Sure, they don’t charge you until it ships. But, after waiting a month that’s an insult to injury. They should at least offer expedited shipping after giving a vague reason for the delay.

10 september 2025
Review zonder uitnodiging
Logo Dvor

Antwoord van Dvor

We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention. We have reviewed your order and see that both of the items on your order included a lead time before they would be able to ship, which would be the primary reason for the timeframe of delivery that you are referring to in your review. Also, products shipping to an address in the United States are reviewed for compliance with all Domestic restrictions and 1 or more of the items on your order require this verification to ensure all state and federal requirements are being met.
We know it is frustrating when there are delays, and if you'd like to review this situation further, please reach out to us again (contact information can be found here: https://www.dvor.com/contact-us.html).

Beoordeeld met 1 van de 5 sterren

Ignorance of the law isn't a defense

This company is based in Illinois and doesn't know Illinois law. Refused to sell me an unbanned part unless I signed an affidavit stating I was a law enforcement officer.

18 augustus 2025
Review zonder uitnodiging
Logo Dvor

Antwoord van Dvor

We are sorry for the inconvenience and we appreciate the feedback that you are providing with this review.

Products shipping to an address in the United States are reviewed for compliance with all Domestic restrictions, a summary of which is available on our website using this link.
(https://www.opticsplanet.com/domestic-compliance-policy.html)

We strive to comply with all federal, state, and local regulations and that sometimes requires additional information from our customers to ensure that we are following the requirements that have been put in place by the government.

We hope this helps you understand why this additional information was required and that you will give us another chance in the future.

Beoordeeld met 5 van de 5 sterren

Always trusted

Fast delivery, quality products, and the best prices around. I Love shopping here, always trusted, they have never failed me. D'vor is the best...

25 juli 2025
Review zonder uitnodiging
Logo Dvor

Antwoord van Dvor

Thanks for being a loyal customer of D'vor, we appreciate your business and look forward to helping you again in the future!

Beoordeeld met 1 van de 5 sterren

Never received product and extremely difficult to reconcile issue with Dvor

Ordered a product 6 weeks ago and never received it. Extremely difficult to resolve issue with Dvor

Followed up with Dvor 5 times, so far, to reconcile and will be calling again to follow up:
1. I called after a week of no movement for my order after tracking # has been issued and status is "Shipment Received, Package Acceptance Pending". I was told to give the system 3 weeks to find item.
2. I waited 3 weeks then was told on 2nd call to fill out and return a claim form and a disposition will be determined in a week. Submitted form per the email the same day.
3. Next day received an email to provide a picture and to refill out the claim form. I called Dvor and told them I couldn't provide a picture since I never received product and that I had already submitted the form. I was told to wait a week and ignore any other emails asking me for a picture or to submit a form.
4. Called a week later and was told they never received the form. I requested a refund and they instructed me to add that information in the email when I re-send the form. Dvor also said they will add a note to my case to notify me when they receive the form since I mentioned that I had spoken to Dvor after I sent the form the 1st time and wasn't told that they never received it. I re-submitted the form to all of the email addresses on the email hoping one of the addresses was valid. I was told it would take about a week for Dvor to disposition the form and several weeks to process the refund. I received an email with acknowledgement of receiving the form.
5. Followed up with Dvor a week later and they asked for a photograph but dropped that request since I told them I never received the product and if they looked at the order status, it never reached the shipper. The agent sent a note to the department that handles the claims and was told to give it a day for them to address this.

Throughout this ordeal, I have been told it is a shipper issue and on another call that online location of the order is still within Dvor. The agents I have spoken to are professional but are only there pass through the information to the group that really makes decisions and resolve issues.

I will be contacting Dvor the 6th today to follow per the expectations set by Dvor to try to get some movement on getting my refund. I ordered the same part from a competitor after call #4 and have received it.

14 augustus 2025
Review zonder uitnodiging
Logo Dvor

Antwoord van Dvor

Thank you for taking the time to provide us with your feedback. Per our shipping carrier’s policy, a lost package claim can only be filed after at least 15 business days of no movement and that investigation can take some time. Based on #1 of your note, that status confirms that the carrier received the package from our warehouse and so we do have to follow the requirements of these lost package investigations.

Without your order information, we are unable to check into this further so if you'd like to review this situation with us, please reach out again to our Customer Care team, which can be reached Monday - Friday, between 9:00am - 6:30 Central Time (contact info here: https://www.opticsplanet.com/help-center/). We understand that this situation has been frustrating and we apologize for the required delay.

Beoordeeld met 3 van de 5 sterren

Not in a hurry

Prices are fair but shipping is slow.

3 juli 2025
Review zonder uitnodiging
Logo Dvor

Antwoord van Dvor

We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention. We were unable to locate your order with the information provided in this review but if you chose our Value Shipping Option, these orders typically take 5-10 business days to be delivered
To view this information and more, please visit the shipping policy page of our website at https://www.opticsplanet.com/free-shipping.html.
While we regret that this order did not work out as planned, we hope that the above information has been helpful.

Beoordeeld met 5 van de 5 sterren

Great company with amazing deals

Great company with amazing deals. Made numerous purchases through Dvor. I have recommended it to numerous friends.

6 augustus 2025
Review zonder uitnodiging
Logo Dvor

Antwoord van Dvor

Thank you for taking the time to provide us this feedback and to recommend us to your friends. We appreciate your business and look forward to helping you with your next order!

Beoordeeld met 5 van de 5 sterren

First time, I'll be back!

This was my first time ordering from this seller and it was a very good experience, order came on time and the quality of the product was great. Keep up the great work and service and keep supplying great products, like The termination says, I'll be back!

27 juni 2025
Review zonder uitnodiging
Logo Dvor

Antwoord van Dvor

Thanks for taking the time to leave this feedback for us, we appreciate you sharing your experience with our site. We look forward to helping you on your next order!

Beoordeeld met 1 van de 5 sterren

Bought a barrel of a reputable company…

Bought a barrel of a reputable company that was recommended as a potential barrel for a duty weapon. When the barrel arrived it was missing a pin. I reach out to DVOr who pass the blame to the maker( should have been inspected before hitting the box). I reached out they told they could swap the barrel with another to reach out to the maker. They gave me a dollar coupon which is laughable. The manufacturer claims is not he there fault either. So I am stuck with something that is useless and beat for my money. I read bad reviews here before trust and believe that unlike I did and continued to buy and now I am here like ever other poor soul who probably did the same thing. Again will never shop her or recommend to another soul to buy from here if they value their time and money. I’d would wait 3 weeks and 200 more dollars to buy a product DVOr has from bother business for piece of mind

11 september 2024
Review zonder uitnodiging
Logo Dvor

Antwoord van Dvor

We are sorry to hear that you have not had a positive experience with us, as that is certainly never our intention. We know it is frustrating when there is an issue with the products within the packaging and we do our best to try and resolve these issues with our customers and the manufacturers.
We have tried to locate your order with the information provided and have been unable to do so but if you'd like to review this situation further and see if there are any additional steps we can take to try and resolve this situation, please reach out to us again (contact information can be found here: https://www.dvor.com/contact-us.html).

Beoordeeld met 5 van de 5 sterren

Good service

Got what i needed at a great price.

19 juli 2025
Review zonder uitnodiging
Logo Dvor

Antwoord van Dvor

Thanks for taking the time to provide this feedback to us. We appreciate your business and look forward to the next time we can help you with an order.

Beoordeeld met 5 van de 5 sterren

Years of Dependable Service!

Dvor has been a source for quality parts and outdoor gear, reliable shipping, packaging, and service for years!

6 juni 2025
Review zonder uitnodiging
Logo Dvor

Antwoord van Dvor

Thanks for your kind words about Dvor and for sharing your experience. We look forward to helping you in the future!

Beoordeeld met 4 van de 5 sterren

Likely the cheapest, but check around

Price and availability is generally very good. Shipping could be better and occasionally a deal on DVOR is not as good as googling around to find it elsewhere but overall its worthing checking in daily to see the deals.

10 juni 2025
Review zonder uitnodiging
Logo Dvor

Antwoord van Dvor

Thanks for taking the time to share your experience with DVOR, we appreciate you checking in to see the deals!

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