Dylan Oaks Reviews 

373
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Visited the girls in Kildare Village and I was booked in for 2 piercings. From the start the girls were so friendly and helpful, especially when taking me through the process and helping me select... Toon meer

Beoordeeld met 5 van de 5 sterren

My husband and I visited the Dylan Oaks in Dublin, Liffey Valley and he treated me to some beautiful bits for our Wedding Anniversary. Aoife in store was so unbelievably helpful, professional and... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently purchased an item from Dylan Oaks and I unknowingly made an error in the text I wanted inscribed. The team in Dylan Oaks noticed my error and mailed me prior to engraving to insure my spell... Toon meer

Beoordeeld met 1 van de 5 sterren

Placed an order Dec 2nd, asked for an order update on Instagram and got blocked! Order is €140 and just not being dispatched, I assume they oversold and items are out of stock or just incapable of dis... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenfabrikant

Geschreven door het bedrijf

Personalised Jewellery Custom made bespoke name necklaces, earrings, rings and bracelets.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

373 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 22% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,1

Alle reviews

(373)

85 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Very very disappointing…

Keep getting emails to write a review even though I've not received my order.
There has been zero communication to inform me of any delay, I have contacted the company twice requesting information on when me order will be processed and have still not received a reply. Very disappointed with the lack of information will not be ordering from here again! Unprofessional is an understatement!

29 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing

Amazing! I'm so happy. Ordered 3 of the necklaces for me and my two sisters with our names on. So impressed! This is my 2nd order now and I will definitely be doing a lot more 😍

6 december 2025
Review zonder uitnodiging
Logo Dylan Oaks

Antwoord van Dylan Oaks

Hi Alannah

Thank you so much for taking the time to leave such a lovely review about your new Dylan Oaks jewellery.

It is so great to hear that you have loved your jewellery that much you have placed a second order. We really appreciate your loyalty.

Thanks so much again for your orders.

Best wishes,
Dylan Oaks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Easy website to navigate

Easy website to navigate, ordering easy, I received emails keeping me updated on my order. Products arrived beautifully packaged and in excellent condition.

4 december 2025
Review zonder uitnodiging
Logo Dylan Oaks

Antwoord van Dylan Oaks

Hi Mary

Thank you so much for taking the time to leave such a lovely review about your new Dylan Oaks jewellery and your full experience of ordering online from our brand.

It is so great to hear that you have loved your customer journey and we are so happy to hear that you loved the jewellery when it arrived.

Thanks so much again for your order.

Best wishes,
Dylan Oaks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very kind, sent replacement box when they didn't have to...

Their jewellery is the best never tarnishes but their customer service is even better. Ordered a necklace and earrings for my daughter for Christmas, left at front door. Dog ate parcel, managed to save items but no giftbox. Asked them to send a box and it was here the next day. Thank you guys

28 november 2025
Review zonder uitnodiging
Logo Dylan Oaks

Antwoord van Dylan Oaks

Hi Marie

Thank you so much for taking the time to leave such a lovely review about your new Dylan Oaks jewellery.

It is so great to hear that you feel extremely valued as one of our loyal customers and we are so happy you were impressed with our customer care and speed of delivery.

Thanks so much again for your order.

Best wishes,
Dylan Oaks Customer Care Team

Beoordeeld met 5 van de 5 sterren

I got a bracelet with engraving

I got a bracelet with engraving, and hoop earrings. They are both beautiful and quality is excellent They came in a fabulous gift box with a bow. I was really impressed.

28 november 2025
Review zonder uitnodiging
Logo Dylan Oaks

Antwoord van Dylan Oaks

Hi Jennifer

Thank you so much for taking the time to leave such a lovely review about your new Dylan Oaks jewellery.

It is so great to hear that you are very happy with the quality of your pieces.

Thanks so much again for your order.

Best wishes,
Dylan Oaks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Gorgeous gifts

Ordered 3 engraved necklaces on Monday & they arrived on Thursday, beautifully packaged. The quality is great so they’ll make perfect gifts 🎁

24 november 2025
Review zonder uitnodiging
Logo Dylan Oaks

Antwoord van Dylan Oaks

Hi Maria

Thank you so much for taking the time to leave such a lovely review about your new Dylan Oaks jewellery and your full experience of ordering online from our brand.

It is so great to hear that you have loved the speed of delivery of your items as this is something we pride ourselves on.

Thanks so much again for your order.

Best wishes,
Dylan Oaks Customer Care Team

Beoordeeld met 5 van de 5 sterren

This is my 3rd purchase and every one…

This is my 3rd purchase and every one was perfect, 1 for my daughter 21st, 1 for my friends 50th and now 1 for a baby present, every one perfect

20 november 2025
Review zonder uitnodiging
Logo Dylan Oaks

Antwoord van Dylan Oaks

Hi Maria

Thank you so much for taking the time to leave such a lovely review about your new Dylan Oaks jewellery and your full experience of ordering online from our brand.

It is so great to hear that you have loved your jewellery enough to place further orders with us. This really does mean the world.

Thanks so much again for your orders.

Best wishes,
Dylan Oaks Customer Care Team

Beoordeeld met 1 van de 5 sterren

Lack of communication

Order delayed im assuming as im receiving emails asking to review how my item so heres the review. I have not received the item, theres been no communication about the delay of my item, I've emailed today and not heard back and no way of contacting royal mail who are supposed to be delivering this item. Frustrating. This is my second time ordering and I was going to order again but dont think I will as the delivery time frame has been quite awful. My order is a gift that was needed and ordered within ample time.

26 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love the necklace and the service was…

Love the necklace and the service was excellent.

19 november 2025
Review zonder uitnodiging
Logo Dylan Oaks

Antwoord van Dylan Oaks

Hi Maree

Thank you so much for taking the time to leave such a lovely review about your new Dylan Oaks jewellery and your full experience of ordering online from our brand.

It is so great to hear that you love your new jewellery. This really does mean the world.

Thanks so much again for your orders.

Best wishes,
Dylan Oaks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, beautiful necklace. Will definitely order more pieces in the future

21 november 2025
Review zonder uitnodiging
Logo Dylan Oaks

Antwoord van Dylan Oaks

Hi Patricia

Thank you so much for taking the time to leave such a lovely review about your new Dylan Oaks jewellery and your full experience of ordering online from our brand.

It is so great to hear that you love your new jewellery. This really does mean the world.

Thanks so much again for your order.

Best wishes,
Dylan Oaks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent Service

I recently purchased the Dylan Oaks necklace as a Christmas gift, the parcel came in great time but my dog got the parcel before I did and destroyed the beautiful presentation gift box and the necklace box it came in. I emailed Dylan Oaks and said that the gift box was not important because I knew I could purchase another online but I needed the necklace box to place the necklace inside. Dylan Oaks kindly sent me, free of charge, the gift box and two necklace boxes (to a different address). This was excellent service and the boxes are beautifully presented, the necklace itself is absolutely stunning with their name engraved.

Thank you Dylan Oaks.

20 november 2025
Review zonder uitnodiging
Logo Dylan Oaks

Antwoord van Dylan Oaks

Hi Lisa

Thank you so much for taking the time to leave such a lovely review about your new Dylan Oaks jewellery and your full experience of ordering online from our brand.

It is so great to hear that you love your new jewellery and equally great to hear that you were impressed with our customer care team. This really does mean the world.

Thanks so much again for your orders.

Best wishes,
Dylan Oaks Customer Care Team

Beoordeeld met 5 van de 5 sterren

Beautiful pieces to treasure or to gift.

I have several pices from Dylan Oaks and love them all.
Each piece is of a very high quality and comes beautifully presented.
You will have these pieces forever.
Also perfect for gifting.
Speedy delivery with most items unless they are on pre-order.

3 november 2025
Review zonder uitnodiging
Logo Dylan Oaks

Antwoord van Dylan Oaks

Hi Christine

Thank you so much for taking the time to leave such a lovely review about your new Dylan Oaks jewellery and your full experience of ordering online from our brand.

It is so great to hear that you love your Dylan Oaks jewellery and it really means the world to know that you are a loyal repeat customer of Dylan Oaks.

Thanks so much again for your orders.

Best wishes,
Dylan Oaks Customer Care Team

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