Ecomaster Reviews 

Ref: 0001259089
The agent lied about where the mattress was used by saying it was used on a bunk bed on which it doesnt at all fit.
He never found it on a bank bed and I am wondering why he could lie in his report.
I warn everyone to watch out about that company as they have people who dont tell the truth.

Professional service from Michael- thank you

Courteous professional job completed quickly gave advice in maintaining the leather.
Couldn’t ask for more.

I was given Ecomaster contact number from HSL as I was wanting to replace my elderly mothers remote control for her riser recliner chair and wished I read these reviews from trust pilot first.I booked a technician through Ecomaster £48 call out charge already informing them that I was 99.5% certain that all I needed was a new remote but excepted they had to check and confirm the right remote model.The technician came in a small hatch back and confirmed it was a new remote that was needed and hadn’t come with no spare remotes total waste of time. A week passed no response from Ecomaster or the technician so I contacted them airing my anger at how they have stolen £48 from a 90 year old lady who desperately relies on this chair no apology from them just that they are awaiting the report from technician and they will email me. Surprisingly to date no email or contact from these cowboys do not waste your time or money with these low life’s

Professional & courteous service from Michael- thank you

Michael was incredibly friendly and efficient. He clearly explained the process, and reassured me throughout.

Great experience dealing with Michael. He inspected our sofa, explained the process and next steps. Very polite and easy to deal with.

We were kept informed by very pleasant customer service which was appreciated. On day representative was on time and very professional and personable.

Just had Lee come to assess a sofa from IKEA and he was prompt, professional and friendly. Instantly saw what the issue was and is sending in a report confirming the problem.

Excellent service today when Michael visited. Polite, efficient, took shoes off at front door and wore a mask at all times. Thank you very much.

Excellent service today from Micheal. Thanks very much

Arrived on time. Good attitude. Professional approach.

Michael was polite and efficient. He had sanitised ,wore a mask and removed his shoes at the door. He quickly worked out what the problem was and did the repair straight away. A good experience all round. Thank you Michael.

After a few problems getting the right parts, Claire in the office and Michael the technician demonstrated great customer service and skill in effecting repairs to my elderly mother's self rising chair & sofa.
Covid compliant practices followed throughout and Michael has top inter personal skills when dealing with an elderly and vulnerable customer.

Dave Hill

We had Ben turn up yesterday as we have problems with a mattress. It was an appt made through John Lewis.
He rang to let us know he was 30 mins away.
He was polite from the outset.
He removed his shoes in the porch. It wasn’t necessary as I’m about to have building work done, but it was noted and much appreciated.
He wore PPE throughout.
He checked how level the mattress is from several angles.
I got on to show him where I found the problems. He watched me struggle ( to get a sense of the issue )
When I got off , he asked if he could lay on the bed. He did so and this confirmed even more so the issues.
I have had a call from John Lewis today stating they have read the report, and I can have a refund or another mattress.

Got great service from Lee in fixing our couch. Was very fast, clean and polite. Would recommend him! Great work. Thank you

Micheal came to see me today would highly recommend lovely friendly guy and very professional ans speedy service

Michael attended my property today checking over my mattress. He was really quick & efficient. He wore the correct PPE and even gave me tips on how to get the mud off my own shoes off the carpet haha! (He took his off at the door, I should of took mine off too lol)

Thank you very much for your speedy service.

Sofa mended quickly and efficiently. Michael was a very nice chap, wore PPE and sanitised prior to entering house. Very pleased.

I am very pleased with the work done by Mr. Adam. My sofa had a badly damaged mechanism, it was stuck folding, etc. Mr. Adam within an hour still got my sofa a new life! thank you very much