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Eden Mobility Reviews 

2.929
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

visited the Witham branch hull, greeted by Carl who was very friendly and helpful, explains all equipment we enquired about and costs. Returned to purchase items and Carl was very helpful again, deli... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dean is an absolute credit to the company! Brought the Eden astrolite powerchair to my house to trial and was polite, punctual and courteous!! Answered all my questions and helped me pack up my old o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Popped in today as I'd been messaging staff on Facebook about a powerchair I was interested in. Had a great visit with knowledgeable staff. Nick was good and chatty and my assistance dog was welcomed.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A really positive experience, buying a mobility scooter for my mum and an electric wheelchair for my son. The salesman was kind and patient, and had teally good product knowledge. He was able to advis... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier

Geschreven door het bedrijf

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Contactgegevens


4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,8

Alle reviews

(2.929)

1.468 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

10 out of 10 service

Visited stockport to purchase a scooter. Spoken to Andrew who was very helpful, polite and made sure the scooter was right for me. Would highly recommend

2 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Wendy and Jill were absolutely fab

Wendy and Jill were absolutely fab. Very helpful could not have done more for us. Great service.

2 september 2026
Review zonder uitnodiging
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Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Our nice experience this morning

I am a community support worker, I attended the shop this morning with a client. We were met with very friendly, helpful staff who went out of their way to make us feel welcome
( Lucie and Jonathan). We browsed around the shop, the staff advised us, gave us a mobility magazine for us to take away, we will definitely return and recommend to our other service users for future purchases.

2 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

We were seen by Michelle who was…

We were seen by Michelle who was polite,demonstrated the Scooters excellently nothing too much trouble very professonal nothing but praise for her also the new assistant very pleasent and helpful.

1 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 1 van de 5 sterren

Shocking after care / repair service !

Shocking repair service !!

Fault reported with mobility scooter in May , took ages for engineer visit but then had to order a part . Called and another engineer attended as said previous man hasn’t ordered part as didn’t know . It’s now September and still not fixed . I have chased them periodically to be told waiting for parts and they would text / call me soon
But no call or engineer visit !!

Update 4 / 9 @ 1600 : Eden replied saying they had made contact and I have an appointment but unfortunately they have NOT contacted me by text, email or call despite having all my personal details .

1 september 2026
Review zonder uitnodiging
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Antwoord van Eden Mobility

Thank you for your review , I can confirm we have made contact with you and you have an appointment for us to assist.

Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Excellent Mobility Store

Customer service was excellent, Max is personable and very helpful. His support and advice enabled me to purchase the right equipment. Max was professional and friendly making the purchase of an electric and self-propelled wheelchair easy.

1 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 4 van de 5 sterren

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Went in and found a walking stick I liked. Shantel was helpful and kindly chopped a little off it to make it the right height for my Nan. Thank you 😊

1 september 2026
Review zonder uitnodiging
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Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Took my mum to the Sheffield store…

Took my mum to the Sheffield store today to look at mobility scooters. Was greeted by Sam who was so amazingly helpful not only did she help my mum figure out that a electric wheelchair was a better option for her but helped her with all her finance paperwork. Couldn't have asked for better service

1 september 2026
Review zonder uitnodiging
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Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Eden Mobility Telford 🖤

amazing services recommended to people who looking for mobility scooters or walking aids like sticks or frames helpful to choose the right item very clean in the building it deserves 5 stars on the door ⭐⭐⭐⭐⭐

31 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Service with a smile

This was the second time that we had popped into the shop, first time we spoke to a gentleman regarding the batteries for my mum‘s electric chair. He gave us some really good advice unfortunately it didn’t work so we popped back in and spoke to a lady called Carol. Carol was so helpful. She told us all about the batteries using her battery putting that into our chair and then realising that there was nothing wrong with our batteries she also shown my dad how to use the Chair as he totally forgotten how to use it. He was so happy that he actually rode out of the shop. Carol was so helpful, she genuinely wanted to help .Thank you Carol

24 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Took my mother in law to look at…

Took my mother in law to look at stairlifts and spoke to Paul,with great patience and knowledge he explained them to her and took into account her hearing and sight difficulties in advising her. Would definitely recommend.

21 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Whats not to like

Where do i start. Shopping with the wife as most men know is not the easiest thing to do. When spending a lot of money on a mobility scooter it was looking ....lets say...i would rather decorate than let her pick what she wanted .
Went into their Washington branch and was met with what i can only say were the two best people this company employs. Liz and Chloe are such fantastic people. Liz took the wife out for a test drive in a scooter, both came back in one piece as well.
Not once were they pushy or over powering (i hate been jumped on when i walk into a shop). They treated the wife with respect and rely made her feel at ease.
Yes the wife picked that scooter and its being delivered direct to the house.
How easy was that...Ladies thank you so much for making my weekend. You are a credit to your company.

28 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Me & my sister was looked after at Eden…

Me & my sister was looked after at Eden .mobility shop in Grimsby by Jamie & Megan. The service was excellent by both who were so lovely, helpful and informative. My sister brought a mobility scooter and was very happy with the care, time and attention spent in finding the right one at a great price. Would highly recommend.

29 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Be patient!

My nanny needed a new walker and Claire was amazing! Answered all our questions and even showed us how things worked and most importantly how it folded, it was busy in the store today but she made sure that we were seated and comfortable while we waited. Very friendly, very welcoming and nanny is very happy with her new walker.

29 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Purchase of wheelchair

We bought a wheelchair for my mum from Eden Mobility.
Max was extremely helpful, very knowledgeable and polite.
We would certainly recommend this shop.

29 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Amazing staff

Amazing staff, great support especially from Wendy. Amazing job.

29 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Really good customer service and easy…

Really good customer service and easy to speek to

29 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Helpful and knowledgeable

Helpful and knowledgeable , better than Scunthorpe !

29 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Very helpful throughout the the process…

Very helpful throughout the the process of buying mobility scooter instructions well explained before test drive very please with whole visit Carol was the assistant

28 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

I visited the Eden Mobility shop in Scarborough

I visited the Eden Mobility shop in Scarborough with my son on the 11th of August. I was looking for a reliable walking stick.
A lovely lady called Camilla helped me to choose just what I needed.
A Gel Cane Walking Stick with a very good handle. Camilla adjusted the stick to the correct height for me.
My new walking stick has been brilliant and I have been able to walk alot better than I did before.

Thank you Camilla for your care, kindness and advice. You took the time to help me knowing that I was suffering quite alot of pain and discomfort.
If ever I need to buy anything else to help me with my mobility I will shop with you again.
Julie Mason

11 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

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