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Eden Mobility Reviews 

2.928
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

visited the Witham branch hull, greeted by Carl who was very friendly and helpful, explains all equipment we enquired about and costs. Returned to purchase items and Carl was very helpful again, deli... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dean is an absolute credit to the company! Brought the Eden astrolite powerchair to my house to trial and was polite, punctual and courteous!! Answered all my questions and helped me pack up my old o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Popped in today as I'd been messaging staff on Facebook about a powerchair I was interested in. Had a great visit with knowledgeable staff. Nick was good and chatty and my assistance dog was welcomed.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nick & Adam made my whole experience easy today Nick the sales person very knowledgeable and made my decision very easy Adam very helpful and we quickly achieved the deal. Leaving the shop very h... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier

Geschreven door het bedrijf

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Contactgegevens


4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,8

Alle reviews

(2.928)

1.468 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I couldn't ask for anything better…

I couldn't ask for anything better Davina you were an absolute diamond helped me with my scooter purchase and even when I had to come back you sorted the problem thank you so very much.

8 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Mum had a walker delivered that was…

Mum had a walker delivered that was damaged and Wendy at Wakefield shop helped as soon as we took it to shop . Exchanged the damaged walker for a new one. Definitely will be back

8 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Fabulous!

Wendy was fabulous! Helped me navigate my first powerchair purchase! Friendly and knowledgeable! Highly recommended.

7 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Thank you laura

Thank you laura. Vety helpful

7 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Anita was very helpful she explained…

Anita was very helpful she explained everything and showed us how it worked,
My husband loves it he had a little go on it outside in the precinct

4 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Trust Eden

As a recently appointed employee, with 25 years experience in mobility, I can vouch for Eden.
Lovely people, fair prices, amazing range of products and genuinely fantastic after sales!!!
Blown away to be honest.
Well done and thank you Eden Mobility.

5 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Excellent service

I received excellent service from the manager, Natalie.
She guided me through many different types of mobility aids, demonstrated their features, and let me test them myself. She also went over the insurance process and answered any further questions I had. I came in with nothing, and left with the perfect mobility aid in the same day. Incredibly pleased, and will definitely be a returning customer.

5 september 2026
Review zonder uitnodiging
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Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 1 van de 5 sterren

Scooter broke down after 3 months


Scooter broke down after 3 months , totally dependant on it waited 9. Days for it to be repaired Machanic managed to disconnect a wire leading to the charger therefore scooter wouldn’t work , waited another 8 days for Machanic to come again he said he would order another set of wires that was 3 weeks ago have not heard from them since. Scooter was brand new latest model , disgusting, fora new model to break down in the first place. I had 8 taxis and paid out £400 for dog walkers plus expected to pay monthly rental dreadful company

26 juli 2026
Review zonder uitnodiging
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Antwoord van Eden Mobility

Thank you for your review. We have successfully made contact with you to assist in this.

Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Exceptional home service

we noticed that the connection to the light on the front of the scooter we purchased last year had come away and so we contacted Eden Mobility to arrange a repair. The scooter was still in warranty and they sent someone out to our home very promptly. We had a gentleman called Courtney who was an incredible guy. He put my wife at ease straight away and as well as the repair, he gave our mobility scooter a service and tested all functions. The company could not have sent a more helpful person, very polite and engaging. The customer service he provided was fantastic. Great ambassador for his company. We do need to have another appointment as he had to order us a new light set, and we have already requested from his office, that Courtney comes to replace it, when it is ready. Big thank you to Eden and Courtney.

4 september 2026
Review zonder uitnodiging
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Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Sam in Bolton branch was very helpful.

Sam in Bolton branch was very helpful.

4 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Sam Cooper was great

Sam Cooper was great! Very helpful.
We shall be returning soon!

4 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Great service

The staff member was super friendly, welcoming and informative. Explained everything about the item I bought and how to get the most out of it. I would definitely recommend Eden Mobility.

4 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Everything I asked was explained and…

Everything I asked was explained and dealt with very well by Shantel at Leicester store

4 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Went in to buy a automatic folding down…

Went in to buy a automatic folding down scooter from your Belle Vale Shop.
Keith yet again was very very helpful & nothing was to much trouble for him & the advice he gave me was excelent & very knoweledgeable,&any questions i was asking him he gave me a true answer,i will definaly come back to your shop in Belle Vale as iwish to purchase other mobility aids in the future.
YES i did buy my automatic Folding Down Mobile Scooter the Eden Smarti plus in Green.
Will you pls pass on these coments to Keith please we will see him in near future.
Thank You
Cath x

3 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Excellent service and super friendly

Excellent service and super friendly! Joe & Amo were brilliant!

3 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 1 van de 5 sterren

My father was thrown out of a mobility…

My father was thrown out of a mobility scooter sold to him by one of the employees from the scunthorpe branch of the Eden company. He only wanted to be able to have a few days out with his family and he was told the scooter was the right one for him not only was he badly hurt his confidence is shattered. After a mechanic was sent out by the firm to cut a long story short he said he should never have been sold this model Yet after complaining the head of Eden would take no action at all So before you think of getting anything at all for your loved ones please do not.

25 mei 2026
Review zonder uitnodiging
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Antwoord van Eden Mobility

Thank you for your review. We have reached out to ask for your contact details. Please would you be so kind to make contact with us.

Warm regards ,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Friendly and kind service as always

Friendly and kind service as always. Has time to chat, met new starter Jonathan having training at Oldham who was equally as welcoming.

1 september 2026
Review zonder uitnodiging
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Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Had a great experience at Eden mobility…

Had a great experience at Eden mobility in bellevale Liverpool.
Keith made us feel comfortable and found the perfect mobility scooter for us. He was professional but approachable a credit to your company.
Would definitely go back.

2 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ Outstanding service from Karen at…

⭐⭐⭐⭐⭐ Outstanding service from Karen at Eden Mobility Bootle
I would highly recommend Karen at Eden Mobility in Bootle. She was absolutely wonderful when helping my mum. From the moment we met her, she was patient, kind, informative and incredibly helpful.
Karen took the time to explain everything clearly, never made us feel rushed, and made sure my mum felt comfortable and understood throughout the whole process. Her friendly and caring approach made such a difference, especially when helping someone who can understandably feel a little overwhelmed by these decisions.
It’s not often you come across someone who genuinely goes above and beyond, but Karen really did. Eden Mobility are very lucky to have her, and we can’t thank her enough for all her help and kindness.
Thank you so much, Karen — you’re a credit to Eden Mobility! ❤️

2 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

10 out of 10 service

Visited stockport to purchase a scooter. Spoken to Andrew who was very helpful, polite and made sure the scooter was right for me. Would highly recommend

2 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

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