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Eden Mobility Reviews 

2.929
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

visited the Witham branch hull, greeted by Carl who was very friendly and helpful, explains all equipment we enquired about and costs. Returned to purchase items and Carl was very helpful again, deli... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dean is an absolute credit to the company! Brought the Eden astrolite powerchair to my house to trial and was polite, punctual and courteous!! Answered all my questions and helped me pack up my old o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Popped in today as I'd been messaging staff on Facebook about a powerchair I was interested in. Had a great visit with knowledgeable staff. Nick was good and chatty and my assistance dog was welcomed.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A really positive experience, buying a mobility scooter for my mum and an electric wheelchair for my son. The salesman was kind and patient, and had teally good product knowledge. He was able to advis... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier

Geschreven door het bedrijf

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Contactgegevens


4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,8

Alle reviews

(2.929)

1.468 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Wendy was really lovely and helpful

Wendy was really lovely and helpful, brilliant conversation, definitely coming back to the store, she is very polite

11 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Sree came to fix my stairlift

Sree came to fix my stairlift, gave it a good clean. He was polite, punctual and extremely helpful and pleasant to deal with. Would highly recommend and would require sree personally again

10 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Excellent service from Wendy at the…

Excellent service from Wendy at the Wakefield branch. She was so helpful to us personally and also very knowledgeable with regard to products. Will definitely be visiting the store again.

10 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Rep Joey

Joey was fantastic explained about both scooters and advised on the best one for my needs. Explained weight difference between the genie and the auto fold, upfront and honest a credit to Eden Mobility, highly recommended

10 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Customer service peferct by amo

Good customer service and very professional work by amo

8 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Amazing experience with Amo

Amazing experience with Amo. Was so sweet and kind and really took the time to listen to what we needed. Highly recommend!!

10 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Lovely man working in the shop very…

Lovely man working in the shop very helpful & lovely customer service

1 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Sam Cooper was really helpful good to…

Sam Cooper was really helpful good to talk to 2 he showed me the different mobility scooters

28 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 1 van de 5 sterren

Nodular ring cushion not suitable for purpose.

When I complained about the Nodular memory foam ring cushion not suitable for purpose I was met with hostility and no understanding. The conversation with the assistant was embarrassing and not private as she had been chatting to a friend who was sat next to the desk. Yes, I appreciated that because I had used it I couldn’t return it for refund, but that really i found it useless, flat as a pancake and no memory or support at all. Plus at £48 a complete rip off. I will never buy anything from this company again. Will buy from Amazon at a third of the price.

26 augustus 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you for your review and taking the time to speak with us today.

Warm regards,

Eden Mobility

Beoordeeld met 5 van de 5 sterren

Very positive experience

Sophia was a very kind and personable member of staff. She answered all the questions we asked, showed us how things worked and it seemed nothing was too much for her to help with. Very kind and friendly.

9 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Got a great mobility scooter from Eden…

Got a great mobility scooter from Eden Mobility thanks to the lovely warm and friendly help from Jane at the Fareham branch and Steph at the Portsmouth branch. Really can’t thank them enough, they were so helpful and determined to find me the right mobility scooter 👍🏻😊👏🏻
Thank you so very much .

8 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

A really positive experience

A really positive experience, buying a mobility scooter for my mum and an electric wheelchair for my son. The salesman was kind and patient, and had teally good product knowledge. He was able to advise as to what would meet our needs the best. Was also super impressed that delivery of the scooters and collection of the old one was free of charge. Would definitely use again, thank you.

9 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Ebonys help 😊

Went into eden, very emotional and unsure on things due to my condition and the progression to needing help with mobility. Ebony was brilliant, very friendly amazing personality to help ease people. No hassle at all with sorting out what was best for me personally. No pressure. Great service. 😊

9 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Called in to buy a small accessory

Called in to buy a small accessory. Paul Wilson was very helpful & I was able to get what I wanted. Before serving me Paul was advising a couple on mobility scooters he was very knowledgeable & helpful to them. He acknowledged my presence & said he would be with me shortly. I would certainly call in again but there did seem to a great deal of admin concerned with such a small purchase.

7 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Paul Wilson - Alerta Walker

Paul Wilson, in the Mansfield Branch, could not have been any more helpful. I was looking for a Walker, which would also fit in the boot of our car. The model he came up with fitted all our requirements.
Thank You Paul

8 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Thank you so much Sophia for you help…

Thank you so much Sophia for you help you was very helpful when I came to pick my scooter your very friendly happy to help any questions you will answer once again thank you

8 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Wendy was fabulous

Wendy was fabulous, full explanation given. Great service.
Very happy with purchase

8 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

rachel was amazing helped us find the…

rachel was amazing helped us find the perfect walker showed us how to use and explained everything thoroughly and was so friendly and helpful

8 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Excellent comfortable advice great…

Excellent comfortable advice great communication simple explanation very friendly

8 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

Beoordeeld met 5 van de 5 sterren

Sophia was great and really respectful…

Sophia was great and really respectful made us laugh and enjoy our experience. Loved the experience and showed us different scooters and prices without no harm. Definitely come back.

8 september 2026
Review zonder uitnodiging
Logo Eden Mobility

Antwoord van Eden Mobility

Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility

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