Edwards Coach Holidays Reviews 

121
TrustScore 4 uit 5

4,0

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Beoordeeld met 5 van de 5 sterren

After missing my pick up time due to my misreading of the travel time , the agency rep Lynne, even went above and beyond in keeping me calm and gave me the information to board a flight next morning... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Returned home tonight from a weekend away! First time doing an Edward’s trip and it was brilliant. Pete our driver was outstanding, he went above and beyond for many on the coach, interacted with ever... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just returned from the Italian and French riviera 11 day trip. (26th May --- 5th June 2026 ) We can't thank Edwards travel enough for what was a fantastic fabulous holiday. Our two drivers... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This is yet another company going down the pan fast. I caught a 400 bus into Cardiff City Centre & back to Whitchurch today 26-5-26....Probably the hottest day of the year & both ways the heating was... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bus- en touringcarbedrijf

Geschreven door het bedrijf

We are the award-winning Edwards Coach Holidays, a well-established family business and one of Wales’ leading premier tour operators, boasting a history of innovation that began in 1925. With decades of experience, we are experts in UK and European coach travel, providing holidays and travel experiences for generations of customers.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

121 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 28% van zijn negatieve reviews beantwoord

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4,0

Alle reviews

(121)

34 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Naughty but nice

Hi
Hope you are home safely.
Thank you for a lovely holiday

What do you think about this.

A fantastic Christmas and New Year Holiday to Spain with Charlie and Steve.
At exactly the allotted time up rocked our coach. Our hosts quickly and professionally assisted all waiting passengers with luggage and scooters on ready.
We were left in peace to sleep till nearly arriving at the dresded immigration office. Again very professionally got us through the procedure and sailing off to Dunkirk. We travelled then to our overnight stay. To break the journey we had a quiz. Drinks and comfort stops. Next day we were on the way finally arriving at our destination. All booked in Spain tax paid dinner and back to rooms.
Next day christmas a welcome drink was given by smiling guys. Christmas day the lads were there encouraging us all with the completions.
We went on the Barcelonia trip. Glorious sunshine not but plenty of laughter. Then we went to the market town of Gigoria once again assisted ny the lads.
30th December Edwards coaches took part in Bingo winning most games but then came the fun fancy dress. The Naughty but nice team won Snow white and the wicked witch and Grumpy, Sleepy and Dopey won the contest.
Next morning we went to lorretta. A really nice surprise front the lads drinks and food for all
Lots of laughter. That night New Year eve all joining in.
New year day last day. Darts finally again Edwzrds won.
Next day departure. The lads werevstbthe coach putting the bags on all ready for the long journey. Games were played and everyone happy. Last day travelling. Arrived Calis disaster struck behind a flex coach. They all needed visa so we missed the ferry watched it depart but never mind on next one but departing not gone very far big hold up nearly an hour finally back to base we left sunny Spain and then back to snowy Wales.
Our drivers were fun. And professional at all times.
Hi
Hope you are home safely.
Thank you for a lovely holiday

What do you think about this.

A fantastic Christmas and New Year Holiday to Spain with Charlie and Steve.
At exactly the allotted time up rocked our coach. Our hosts quickly and professionally assisted all waiting passengers with luggage and scooters on ready.
We were left in peace to sleep till nearly arriving at the dresded immigration office. Again very professionally got us through the procedure and sailing off to Dunkirk. We travelled then to our overnight stay. To break the journey we had a quiz. Drinks and comfort stops. Next day we were on the way finally arriving at our destination. All booked in Spain tax paid dinner and back to rooms.
Next day christmas a welcome drink was given by smiling guys. Christmas day the lads were there encouraging us all with the completions.
We went on the Barcelonia trip. Glorious sunshine not but plenty of laughter. Then we went to the market town of Gigoria once again assisted ny the lads.
30th December Edwards coaches took part in Bingo winning most games but then came the fun fancy dress. The Naughty but nice team won Snow white and the wicked witch and Grumpy, Sleepy and Dopey won the contest.
Next morning we went to lorretta. A really nice surprise front the lads drinks and food for all
Lots of laughter. That night New Year eve all joining in.
New year day last day. Darts finally again Edwzrds won.
Next day departure. The lads werevstbthe coach putting the bags on all ready for the long journey. Games were played and everyone happy. Last day travelling. Arrived Calis disaster struck behind a flex coach. They all needed visa so we missed the ferry watched it depart but never mind on next one but departing not gone very far big hold up nearly an hour finally back to base we left sunny Spain and then back to snowy Wales.

22 december 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Edward’s Coaches a great company- Pity about the driver!

The coach arrived on time. We had a short break at Reading Service Station. We arrived at the hotel in Kensington only to find we had to wait an hour before we could get our room. Normally the driver would contact the hotel enroute to establish check in time. He failed to do that! We had a great experience when visiting Christmas at Kew Gardens. However breakfast time at the hotel was extremely crowded- not an enjoyable experience! In my view the coach driver was not as helpful as some we have had in the past. We didn’t see him from the time we were dropped off at the hotel until we went home.

5 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Rhys the coach driver

Our driver Rhys was very friendly and professional, very informative, supplied refreshments on the coach, the toilet was the cleanest toilet i have ever seen, arrived and left on time stated, a very pleasant experience throughout our journey.

5 december 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Enjoyable Cornish break

Feeder coach from Whit church to Cardiff West as I don't have many people available to give me a lift anymore, this service is invaluable for me.
I stayed at Barrowfield hotel, Newquay. I enjoyed the trips, driver John excellent driver and the hotel was fine, warm,good food and comfortable.I had a large room, plenty of hot water, tea, kettle, towels, also bus stops close by for Newquay

3 november 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I went to bridgewater carnival with…

I went to bridgewater carnival with them on Saturday the 1/11/25 the drives was good part form going abit too far out when we got there because he was looking for gate C witch we couldn't see it was why to far out and the only point I would put cross is that we should have left eley about 8.00am instead of 12.00pm so we can see more things gone off.

1 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Hotel appalling

Hotel appalling. We will never go on a coach trip again with Edwards . Booked with Edwards as known for having good hotels to go too. Very dissatisfied. Can't wait to get home. (First time ever and I'm 58 and my mother 87.) Won't be recomending Edwards.

19 oktober 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Review Blackpool Tiffanys Hotel

Review Blackpool Tiffanys Hotel
Crazy Pete was our driver, what else can you say. He did a good job looked after us well. The number of un-booked walkers he had on was unbelievable, it was really over the top for him, people just do not care, felt sorry for him.

Now for the hotel, the food was okay no complaints in that department. Now down to the room it was in need of a Deep Clean, carpet was almost black with wear. Cracked sink in the bathroom, taps on sink wrong way round, Hot on the right, Cold on the left, requirement in the UK hot always on the left. Hand shower did not work rain shower ok. Housekeeping left a lot to be desired, room on no day was serviced properly, the toilet was not cleaned for the whole of our stay. Tea and milk was replaced and the quilt on the bed just pulled up. Definitely not the standard we are used to.

Not very nice in the evening when people were having drinks in the lounge, for what we could make out, was the Night Porter hoovering around people, probably getting her work done to sleep on her shift. On the last night it was a different porter, we didn’t have the hoovering. Entertainments room was crowded and a lot of people found the music too loud.

We do not seem to be doing very well with Edward’s choice of hotels. This is the second holiday in the past two months where the hotels have not been up to standard we have had.

6 oktober 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

We did the Scarborough Whitby coach…

We did the Scarborough Whitby coach tour from the 7th - 11th September our coach and coach driver was excellent,the hotel Esplanade was very shabby really needs updating our room was not the best.Staff at the hotel were very good the service in the dining room was terrible waiting 30 minutes plus between courses for your food.The food was a bit hit and miss,the bus tours were good the only thing to let it down was the hotel.

7 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We recently returned from a trip to…

We recently returned from a trip to Ireland, my brother, sister, myself and husband. What an experience, from southern Ireland to northern Ireland. Each day was packed with wonderful experiences, including Giant Causeway and Titanic Centre, which reduced me to tears. Our driver, John, was full of information and always cheerful. How he managed to manoeuvre the narrow streets was amazing. 10/10 for John

7 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Flavours of Yorkshire

Stayed at the Crown Hotel in Harrogate. A beautiful huge Victorian hotel with original features. Staff very accommodating nothing too much trouble. Breakfast was excellent but dinner although hot, well cooked and served promptly was hit and miss with limited menu choice. The tours to Whitby (excellent fish &chip lunch)and York (fabulous afternoon tea) at the Hilton were excellent. The driver Rob was very good and was keen to ensure we had a good time. Highly recommended.

8 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Went to highclere castle for 1 night…

Went to highclere castle for 1 night 2 days the journey was quick with a stop in bath .then on to the hotel ibis in reading hotel room spotless breakfast very nice hot and fresh .Now the bad point we had evening meal in the hotel next door nova very poor just cooked chicken veg well under cooked .tried to get tea coffee was told I have to pay for that plus they had no milk evening meal real let down .Are driver Danielle was fantastic very Curtius and respectful arrived back in Swansea on time for are lift home thank you Tom & Julie

19 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Buckingham Palace

From pickup in Treforest to Buckingham Palace to arriving at our hotel T5 Heathrow then on Sunday to Windsor our driver Chris was fantastic, nothing to much trouble for him a gentleman, good on you, brilliant

23 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just got back from 4 nights in Torquay…

Just got back from 4 nights in Torquay Nethway Hotel lovely and friendly, and great location. Hugh our bus driver was very kind and helpful, he interacted with everyone on the bus which made the whole experience enjoyable. Would definitely go again!

11 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Rudesheim 2025

Fantastic Coach Company - Special Mention for Charlie the Driver - worked tirelessly and went above and beyond from the Day 1 Pick Up to the Drop Off and all days in between. Very knowledgeable about the areas we visited and very patient too. Great Job! Highly recommend!

10 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fab coach company

We were picked up in Llanelli and Phill our driver went above and beyond what I expected. Told us everything we needed to know. He insisted on sorting my wheelchair and even watched me coming off the bus.Our hotel was fabulous , we stayed in the Hilton in Reading b&b and evening meal included in the price . There was loads of choice both meals.The rooms were really nice , lovely bathroom with the biggest towels all nice and fluffy.They had lovely latte as well. Highly recommend you try this company as it blows the rest out of the companies out of the water. See you soon Jason Edwards coaches .

9 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Coach driver Edwards

Just been to Disneyland Paris with them. Im giving this 5 star review for the driver alone. What a top guy. Friendly, warm and made an already wonderful experience special.

20 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

16 people, 1 great trip

I arranged two excursions for a large family group and Edwards provided multiple options for us to see the things we wanted to see. It took months to get all of us on the same page, and we were actually still making changes on the day. Office staff and drivers were patient and accommodating, and always professional.

9 juli 2025
Review zonder uitnodiging

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