Edwards Coach Holidays Reviews 

123
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very impressed with the quality and comfort of the coach, also the driver mark went above and beyond to support his passengers very pleasant experience. For the emmerdale and coronation street tour.... Toon meer

Beoordeeld met 5 van de 5 sterren

Returned home tonight from a weekend away! First time doing an Edward’s trip and it was brilliant. Pete our driver was outstanding, he went above and beyond for many on the coach, interacted with ever... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After missing my pick up time due to my misreading of the travel time , the agency rep Lynne, even went above and beyond in keeping me calm and gave me the information to board a flight next morning... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This is yet another company going down the pan fast. I caught a 400 bus into Cardiff City Centre & back to Whitchurch today 26-5-26....Probably the hottest day of the year & both ways the heating was... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bus- en touringcarbedrijf

Geschreven door het bedrijf

We are the award-winning Edwards Coach Holidays, a well-established family business and one of Wales’ leading premier tour operators, boasting a history of innovation that began in 1925. With decades of experience, we are experts in UK and European coach travel, providing holidays and travel experiences for generations of customers.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

123 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 37% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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3,9

Alle reviews

(123)

36 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

2paris trip 2

Trip to Paris hotel was disappointing to say the least food dreadful stains on carpet also waited hour and half outside Palace of versciie made a muddle with how many people on guide tour so missed time in gardens didn't see what we wanted ran out of time .

22 augustus 2024
Review zonder uitnodiging
Logo Edwards Coach Holidays

Antwoord van Edwards Coach Holidays

Good Afternoon,

Thank you for your feedback. We are aware of the issues you mentioned and are currently investigating them. We will be in touch soon.

Thank you.

Beoordeeld met 4 van de 5 sterren

Went to Ilfracombe for 5 days

Went to Ilfracombe for 5 days. Lovely hotel and food
was very nice. Unfortunately Ilfracombe is somewhere we would not go again. Nothing there! Thank goodness for 2 day trips. Our driver Paul was brilliant. Kind, and very helpful. Lovely buses. Took far to long to get home to Swansea. Left Ilfracombe at 10am didn't get home until 8pm. Dropping off so many people on the way home. 10 hours, 1 quick toilet stop. And one very short stop because it was so busy at motorway services couldn't get a drink or anything to eat. Would recommend Edward's coaches, Not Ilfracombe.

15 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Orkney trip

I went on the Orkney trip. It was fabulous but could have done with another day in the Orkneys.
The coach was very comfy and the driver Chris was great. I felt safe and he was supportive and clear in his instructions.
Thankyou very much for a brilliant experience x

13 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous trip to Ilfracombe

Just coming back from a 4 nighter to the Carlton Hotel in Ilfracombe / Hotel and owner top class - nothing too much trouble. Our driver Paul was so personable and helpful - we loved the trip and will be back for another one. Well done Edwards from start to finish. Thankyou .

15 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very poor evening meal and hotel

A company who has failed to respond,regarding poor hotel, and the poor evening meal,on 2 nights at our overnight stay on costa brava trip on 21 june

21 juni 2024
Review zonder uitnodiging
Logo Edwards Coach Holidays

Antwoord van Edwards Coach Holidays

Hi Phillip, We have sent you a personal email earlier this week. If you did not receive please give us a call on 01443 202048. Thanks in advance.

Beoordeeld met 5 van de 5 sterren

We thoroughly enjoyed the two night…

We thoroughly enjoyed the two night Cotswolds break staying at the Hilton Doubletree Swindon. I cannot fault the hotel all staff were friendly and helpful and breakfast and the included 3 course dinner was excellent. A special mention to Matthew the driver who was both friendly and professional, I noticed he was very accurate with the itinerary details and times so everybody knew exactly what was happening with the schedule. I've been on a few of these short trips and this one was particularly well run and relaxing, we were also very lucky with the weather which really helped. My friend and I are both unpaid carers for our adult sons and this break being so well run was greatly appreciated.

13 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Did our first trip with Edwards coaches…

Did our first trip with Edwards coaches to the Lakes and Dales.We were certainly not disappointed, we had a wonderful time made even better by our driver John who was so helpful and informative. We will definitely be booking many more holidays with Edwards.

27 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely wonderful holiday with Edwards coaches amazing company Everything from start to finish was…

Everything from start to finish was absolutely spot on I can't fault this company at all I had the most amazing holiday with them to the Isle of Wight and I saw everything I wanted to see and more the coach driver was also excellent I will now be booking several more holidays with them the only complaint I have is that the bedroom was far too hot and we couldn't cool down but everything else was top notch thanks Edwards coaches

18 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Liverpool Weekend

Great weekend break at the excellently located Liverpool Mercure Atlantic Tower Hotel. Delicious breakfast served in dining room with lovely views overlooking Liver Building and River Mersey. A special mention to our driver Philip who was probably the best we have travelled with. He kept us informed and entertained throughout. A true professional and all round good bloke.

24 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Be aware cancel a day trip will cost you 100% .

On 13th May I booked a day trip to the Harry Potter studio tour for myself and my. Aunty. At a cost of £228. I am 70 yrs and my Aunty is 82 yrs. at the end of the phone call I was told the coach would be picking us up at 6.30 am at Sarn services. I told my aunt and we both agreed that the time was too early for us. On 23rd May I sent an email to the booking line and told them I wanted to cancel. I then received an email and invoice stating the cancellation fee was 100% of the cost, even though the tour isn't until 13th September. (115 days for them to resell the tickets).I phoned the same person who took my booking but that's all I got was "it's our policy" I asked why I didn't have a phone call to explain this before it was cancelled but I didn't get a reply. I think waiting for customer services to get in touch with me. Be aware 10 days cost me £228.00.

23 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent hotel central location

Excellent hotel central location, food very good.
Driver very helpful at all times
Coach very comfortable.
For future reference it would be good if you included a magical mystery tour in the itinerary

19 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Visited Looe in Cornwall

Visited Looe in Cornwall
For an Easter weekend break
with Edward's coaches
Great trip from start to finish
Phillip the driver was friendly professional and entertaining
The whole weekend was well organised and enjoyable

29 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Weekend in Paris

Just been on a weekend to Paris with Edwards. Chris our coach driver made the experience excellent. Nothing was too much trouble for him. He was extremely helpful and entertaining.

15 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Phil our driver made our trip to…

Phil our driver made our trip to Eastbourne a great experience a laugh a minute, he's an excellent coach driver and a great trip guide. The Aston Hotel
was a great place to stay, central and opposite the Pier and staff were all very helpful . But have to emphasise again you couldn't get a better driver on a coach tour than Phil.

11 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Benidorm 2024…

Have only recently come back from Edwards first trip to Benidorm.
The journey down very comfortable and hotels on route great.
Could not fault the Helios, food and service very good.
Drivers Richard & Chris amazing.
Roll on next year.

6 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just come back from 25 night Spanish…

Just come back from 25 night Spanish holiday with Edwards amazing couldn't fault a thing Hotel, food amenities, Trips out and the drivers Chris and Rich were AMAZING please can we have them next year as well

6 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

STRICTLY - BIRMINGHAM

Recently came back from a 2 day trip to Birmingham to watch strictly. The trip was great, it was very well organised and our driver Chris was fab.
The hotel was lovely
Thank you Edwards Coaches, we would definitely recommend

20 januari 2024
Review zonder uitnodiging

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