After missing my pick up time due to my misreading of the travel time , the agency rep Lynne, even went above and beyond in keeping me calm and gave me the information to board a flight next morning... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
After missing my pick up time due to my misreading of the travel time , the agency rep Lynne, even went above and beyond in keeping me calm and gave me the information to board a flight next morning... Toon meer
Bedrijf heeft geantwoord
Returned home tonight from a weekend away! First time doing an Edward’s trip and it was brilliant. Pete our driver was outstanding, he went above and beyond for many on the coach, interacted with ever... Toon meer
Bedrijf heeft geantwoord
This is yet another company going down the pan fast. I caught a 400 bus into Cardiff City Centre & back to Whitchurch today 26-5-26....Probably the hottest day of the year & both ways the heating was... Toon meer
Bedrijf heeft geantwoord
Your driver brings kids back from Board Masters should be ashamed of himself… they way he was speaking to the kids, he would not have treated adults like that…. Shameful
Bedrijf heeft geantwoord
We are the award-winning Edwards Coach Holidays, a well-established family business and one of Wales’ leading premier tour operators, boasting a history of innovation that began in 1925. With decades of experience, we are experts in UK and European coach travel, providing holidays and travel experiences for generations of customers.
The Courtyard, Parc Busness Edwards, CF72 8QZ, Llantrisant, Verenigd Koninkrijk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 37% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I arranged two excursions for a large family group and Edwards provided multiple options for us to see the things we wanted to see. It took months to get all of us on the same page, and we were actually still making changes on the day. Office staff and drivers were patient and accommodating, and always professional.
David (Dai) the driver, very friendly and helpful.
The Ypres ww1 Battlefields tour, was brilliant. Superb tour guide and wonderful hotel, located right in the heart of Ypres.
Just come back from the rail and sail trip to Scotland,had a fantastic time, excellent excursions ,which we really enjoyed. Charlie our driver was a real character,very funny on times,also excellent driver, patient and very knowledgeable. We stayed at the Winnock hotel, lovely hotel,rooms cleaned and bed made every day. Meals were fantastic,good choice of menu with generous portions, couldn't fault anything. Would recommend this trip if it goes again.
5 of us went to Bournemouth stayed at Suncliff hotel bournmouth John our driver was really nice and helpful
Although basic rooms at hotel they were clean The food was good And we couldn't praise the staff enough they were all great and went the extra mile
The driver of the coach in northern Ireland trip today's date, absolutely atrocious driving leaving Belfast onto the m1, 1st on a slip road onto the main road approached well over speed trying to force a lorry to stop are change lanes to fast neither of which could be done,which then resulted in extremely heavy braking, to where then done everything possible to get behind lorry sitting dangerously to close to rear of lorry in the correct slow lane at that point of road flashing lights like mad and then undertook on a road that was clearly signed for left turns only. Very dangerous driver no need at all.
Driver John was very good & people on the tour were very friendly. Hotel was good but could do with a bit of TLC on it. Showers were not very powerful. Food was good & staff were brilliant. Took the Feeder bus to the Cardiff West services. Had I been aware that it would take 2 hours to get there I would have got there on my own steam. I would book Edwards again
Went to Ireland st Patrick's day 3 nights ,hotel was cold throughout our stay after having many conversations saying they would leave heating on ,the parade was very poor show itself .the restaurant we had to sit in the same seat throughout our stay sharing tables with strangers ,to be told last morning of departure with 2 coaches leaving same time to SIT ANYWHERE,which threw destruction into the mix,day trip was to Blarney ,wanted to visit the STONE sadly didn't have enough time as we were only to stay there hour and half,so totally pointless visiting .have e.mailed my upset but have no reply ,hence this review .have travelled many times with Edwards coaches and always enjoyed our experience.very disapointed
Just completed a trip to Harrogate with Edwards. We stayed at The Cairn Hotel, a Victorian hotel with all the original features.
The trip included dinner, breakfast & even a packed lunch on our day trip to Skipton & Settle.
The day trip to York was great!!
A further enhancement for the whole of our trip was the efficiency, friendliness, & the humour of our driver John!!
Great value for money!!
Excellent hotel the Crown at Weymouth. Staff very accommodating. Chris and Gavin were very helpful. Good trip to Dorchester. Bournemouth a waste of time. Please consider Salisbury instead, possibly on a Tuesday as it is market day.
This honestly has to just be the worst bus service of all time. The buses are always extremely late. Don’t recommend
Just returned from a 4 day break to see the carnivals in The Netherlands. Great trip, really well organised and our driver Charlie was an absolute star. He was helpful, funny and very professional. This is our second Edwards Coach holiday, and Im sure there'll be more!
I had a shock of my life this rude bus driver was very very rude. He asked me of i had any less then a £20 not i explained to him that is all I have i couldn't apologise enough he said to me it will be is pound coins I said that will be fine thank you. And then he said you took all my change now and slammed the money on that little desk thing and I said I was sorry he shuck is head and shoulders and me and I walked away crying and scared. The bus drivers name in question is Richard Thomas. I am automatic and I'm epileptic i normal have a family member with but in this case there was no one to come with me today
The buses over the last few weeks have been very bad at timekeeping. On Friday the 400 bus was half an hour late going to Cardiff and over 35 minutes late coming back. Very poor service.
Edwards coaches, highly recommended . A great 4 days in Belgium,Thank you to Kristen for finding us a last minute deal and a big thank you to our driver Cliff for a wonderful holiday. Both kirsten and Cliff are a credit to you and are the reason I am looking to book again very soon. Would highly recommend this company for a stress free coach holiday.
Just returned from an excellent trip to Potters Resort: Five Lakes with driver Steve W. The resort was absolutely fantastic & everyone on the return journey was planning on booking again! There were plenty of activities which meant the two excursions to Colchester & Lavenham could easily be done on the same day to allow people to take advantage of this (could even possibly add an optional half day excursion to the Tiptree Jam Museum). Steve was polite & professional & ensured the happiness of all his customers for the full 5 days.
It would seem that Edward coaches continue to employ rude drivers. Earlier this afternoon as I was driving up a particularly narrow hill, a female driver of an Edwards public service bus was coming down the hill, She ignored the unwritten rule of allowing the driver coming up, the courtesy of the right of way. Instead of stopping at the top of the hill she continued down, forcing me to reverse back, having to try and avoid hitting parked cars, to allow her to pass. Even when it was pointed out to her that there was room enough for her to pass with ease, without me having to reverse back down the hill and avoid the possibility of hitting parked cars, she continued to force me back diwn. Her attitude was one of ...... my bus is bigger than your car and I can do what I like. So rude!!!
Great driver Richard, kept us updated and entertained throughout. Lovely hotel at Arklow Bay and Ramada in Belfast. Titanic exhibition was a bit crowded but the tour guides for Belfast and Dublin were fantastic. The only downside was a horrible hotel in Waterford on the way back. Dirty, no heating or hot water, no vegetarian food and the rest was nasty too by all accounts. The windows in the very small room were inadequate, the channels on the tv didn't work neither did the safe. The electrics looked none too safe, sockets hanging off the wall. A disappointing end to an otherwise excellent trip.
Just back from Bletchley Park tour. Very interesting visit.
Philip our driver went above and beyond, very friendly and personable. 10/10 for Phil.
Very good driver ,
Trips as described and very enjoyable
Comfortable coach
Despite hotel being changed the Kinmel Kispa
Very good location . And hotel very good
And coach on time for every location
Trip to Paris hotel was disappointing to say the least food dreadful stains on carpet also waited hour and half outside Palace of versciie made a muddle with how many people on guide tour so missed time in gardens didn't see what we wanted ran out of time .

Antwoord van Edwards Coach Holidays
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.