Edwards Coach Holidays Reviews 

122
TrustScore 4 uit 5

3,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

After missing my pick up time due to my misreading of the travel time , the agency rep Lynne, even went above and beyond in keeping me calm and gave me the information to board a flight next morning... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Returned home tonight from a weekend away! First time doing an Edward’s trip and it was brilliant. Pete our driver was outstanding, he went above and beyond for many on the coach, interacted with ever... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This is yet another company going down the pan fast. I caught a 400 bus into Cardiff City Centre & back to Whitchurch today 26-5-26....Probably the hottest day of the year & both ways the heating was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Your driver brings kids back from Board Masters should be ashamed of himself… they way he was speaking to the kids, he would not have treated adults like that…. Shameful

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bus- en touringcarbedrijf

Geschreven door het bedrijf

We are the award-winning Edwards Coach Holidays, a well-established family business and one of Wales’ leading premier tour operators, boasting a history of innovation that began in 1925. With decades of experience, we are experts in UK and European coach travel, providing holidays and travel experiences for generations of customers.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

122 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 37% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,9

Alle reviews

(122)

35 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

16 people, 1 great trip

I arranged two excursions for a large family group and Edwards provided multiple options for us to see the things we wanted to see. It took months to get all of us on the same page, and we were actually still making changes on the day. Office staff and drivers were patient and accommodating, and always professional.

9 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ypres ww1 Battlefields Tour

David (Dai) the driver, very friendly and helpful.
The Ypres ww1 Battlefields tour, was brilliant. Superb tour guide and wonderful hotel, located right in the heart of Ypres.

16 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just come back from the rail and sail…

Just come back from the rail and sail trip to Scotland,had a fantastic time, excellent excursions ,which we really enjoyed. Charlie our driver was a real character,very funny on times,also excellent driver, patient and very knowledgeable. We stayed at the Winnock hotel, lovely hotel,rooms cleaned and bed made every day. Meals were fantastic,good choice of menu with generous portions, couldn't fault anything. Would recommend this trip if it goes again.

15 mei 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great staff

5 of us went to Bournemouth stayed at Suncliff hotel bournmouth John our driver was really nice and helpful
Although basic rooms at hotel they were clean The food was good And we couldn't praise the staff enough they were all great and went the extra mile

5 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The driver of the coach in northern…

The driver of the coach in northern Ireland trip today's date, absolutely atrocious driving leaving Belfast onto the m1, 1st on a slip road onto the main road approached well over speed trying to force a lorry to stop are change lanes to fast neither of which could be done,which then resulted in extremely heavy braking, to where then done everything possible to get behind lorry sitting dangerously to close to rear of lorry in the correct slow lane at that point of road flashing lights like mad and then undertook on a road that was clearly signed for left turns only. Very dangerous driver no need at all.

4 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Harrogate trip

Driver John was very good & people on the tour were very friendly. Hotel was good but could do with a bit of TLC on it. Showers were not very powerful. Food was good & staff were brilliant. Took the Feeder bus to the Cardiff West services. Had I been aware that it would take 2 hours to get there I would have got there on my own steam. I would book Edwards again

24 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

St Patrick's day disappointment

Went to Ireland st Patrick's day 3 nights ,hotel was cold throughout our stay after having many conversations saying they would leave heating on ,the parade was very poor show itself .the restaurant we had to sit in the same seat throughout our stay sharing tables with strangers ,to be told last morning of departure with 2 coaches leaving same time to SIT ANYWHERE,which threw destruction into the mix,day trip was to Blarney ,wanted to visit the STONE sadly didn't have enough time as we were only to stay there hour and half,so totally pointless visiting .have e.mailed my upset but have no reply ,hence this review .have travelled many times with Edwards coaches and always enjoyed our experience.very disapointed

16 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just completed a trip to Harrogate with…

Just completed a trip to Harrogate with Edwards. We stayed at The Cairn Hotel, a Victorian hotel with all the original features.
The trip included dinner, breakfast & even a packed lunch on our day trip to Skipton & Settle.
The day trip to York was great!!
A further enhancement for the whole of our trip was the efficiency, friendliness, & the humour of our driver John!!
Great value for money!!

24 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent hotel the Crown at Weymouth

Excellent hotel the Crown at Weymouth. Staff very accommodating. Chris and Gavin were very helpful. Good trip to Dorchester. Bournemouth a waste of time. Please consider Salisbury instead, possibly on a Tuesday as it is market day.

17 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Valkenburg Carnival Trip

Just returned from a 4 day break to see the carnivals in The Netherlands. Great trip, really well organised and our driver Charlie was an absolute star. He was helpful, funny and very professional. This is our second Edwards Coach holiday, and Im sure there'll be more!

4 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I had a shock of my life this rude bus…

I had a shock of my life this rude bus driver was very very rude. He asked me of i had any less then a £20 not i explained to him that is all I have i couldn't apologise enough he said to me it will be is pound coins I said that will be fine thank you. And then he said you took all my change now and slammed the money on that little desk thing and I said I was sorry he shuck is head and shoulders and me and I walked away crying and scared. The bus drivers name in question is Richard Thomas. I am automatic and I'm epileptic i normal have a family member with but in this case there was no one to come with me today

7 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Edwards coaches

Edwards coaches, highly recommended . A great 4 days in Belgium,Thank you to Kristen for finding us a last minute deal and a big thank you to our driver Cliff for a wonderful holiday. Both kirsten and Cliff are a credit to you and are the reason I am looking to book again very soon. Would highly recommend this company for a stress free coach holiday.

29 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Potters Resort

Just returned from an excellent trip to Potters Resort: Five Lakes with driver Steve W. The resort was absolutely fantastic & everyone on the return journey was planning on booking again! There were plenty of activities which meant the two excursions to Colchester & Lavenham could easily be done on the same day to allow people to take advantage of this (could even possibly add an optional half day excursion to the Tiptree Jam Museum). Steve was polite & professional & ensured the happiness of all his customers for the full 5 days.

18 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Rude driver! Graigwen public bus service

It would seem that Edward coaches continue to employ rude drivers. Earlier this afternoon as I was driving up a particularly narrow hill, a female driver of an Edwards public service bus was coming down the hill, She ignored the unwritten rule of allowing the driver coming up, the courtesy of the right of way. Instead of stopping at the top of the hill she continued down, forcing me to reverse back, having to try and avoid hitting parked cars, to allow her to pass. Even when it was pointed out to her that there was room enough for her to pass with ease, without me having to reverse back down the hill and avoid the possibility of hitting parked cars, she continued to force me back diwn. Her attitude was one of ...... my bus is bigger than your car and I can do what I like. So rude!!!

14 november 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Belfast

Great driver Richard, kept us updated and entertained throughout. Lovely hotel at Arklow Bay and Ramada in Belfast. Titanic exhibition was a bit crowded but the tour guides for Belfast and Dublin were fantastic. The only downside was a horrible hotel in Waterford on the way back. Dirty, no heating or hot water, no vegetarian food and the rest was nasty too by all accounts. The windows in the very small room were inadequate, the channels on the tv didn't work neither did the safe. The electrics looked none too safe, sockets hanging off the wall. A disappointing end to an otherwise excellent trip.

6 oktober 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

2paris trip 2

Trip to Paris hotel was disappointing to say the least food dreadful stains on carpet also waited hour and half outside Palace of versciie made a muddle with how many people on guide tour so missed time in gardens didn't see what we wanted ran out of time .

22 augustus 2024
Review zonder uitnodiging
Logo Edwards Coach Holidays

Antwoord van Edwards Coach Holidays

Good Afternoon,

Thank you for your feedback. We are aware of the issues you mentioned and are currently investigating them. We will be in touch soon.

Thank you.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer