The Electric Heating Company Ltd Reviews 

John was an absolute legend helped us sort our problems out. All working now

I had to call the technical department due to a minor error where I spoke with John the technician. He was extremely helpful and assisted through each stage of my issue. Extremely happy with the after care and made the whole process go so easy! Thanks again!!

Great products great app and excellent customer service!!!

Very nice and quick delivery

Placed order received within two days installed and working

I spoke with John Webb in the technical department and he was extremely helpful and knowledgeable in discussing my required needs for a new boiler system.

We recently replaced our central heating with a set of electric radiators. Delivery was very quick and the customer service experience has been amazing, with two issues being resolved the next day (including pick-up and replacement of a faulty unit). The new system works really well and the build quality on everything seems excellent.

Prices were clearly laid out and good value, the radiator I received was really nice looking and easy to install. There were no hard sales tactics.

I found everyone helpful and the information supplied was great and informative with great delivery on the parts ordered ensuring it was with me the next day

Service was really first class as support on the phone was clear and concise

This company report my Gotham Knights live for copyright on YouTube and it’s not theirs

Good service on time delivery

A fella in technical called Dave is super helpful and very knowledgeable. A great company to do business with.

UPDATED - thanks for sorting the issue. We got there in the end! It was nice to be able to speak with someone on the phone who was helpful.

Called to check a part was in stock before placing my order. The customer service guy confirmed it was in stock and would be sent out to me straight away.

I placed the order, but a week later nothing has arrived.

I called to follow up….Part not in stock. No notification to advise and was told it’ll be here possibly by the end of next week.

Great service. No problems at all

Quick delivery and easy to install heater that works well for our small utility room. I did have to contact Tech Support as the procedure to set the clock is confusing. They were very helpful and it took literally a few seconds to set the clock. There has been a recent software update but, the enclosed instruction book does not reflect that update. It's not clear whether you are setting a programme or the clock. You also need to remember not to turn the unit off at the wall as the set time will be lost. All quickly sorted out though by very helpful Tech Support.

Excellent product. First class pre and after sales support - thank you John.

ordering and technical help easy, technical help reassuring when fitting spare! Heaters already lasted a long time with spare part will last longer.