Its Good being able to talk to real people to progress enquiries questions and sort out problems. staff have been very helpful and recently corrected and progressed an order very promptly after a glit... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Its Good being able to talk to real people to progress enquiries questions and sort out problems. staff have been very helpful and recently corrected and progressed an order very promptly after a glit... Toon meer
Bedrijf heeft geantwoord
I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful an... Toon meer
Bedrijf heeft geantwoord
The radio is excellent and the delivery was very fast which was surprising as I have had many problems with Evri in the past. Your delivery courier was quoted as Yodel on the order.If I had known... Toon meer
Bedrijf heeft geantwoord
I bought max party bar it arrived not working, I phoned help desk and answered very promptly explained what had happened and new parts where sent out straight away. Unfortunately this didn't resolve t... Toon meer
Bedrijf heeft geantwoord
Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.
Central 8, Caspian Close, SS17 9FN, Stanford-le-Hope, Verenigd Koninkrijk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I ordered “MAX SOLOART JUNIOR ACOUSTIC GUITAR 3/4 - SUNBURST” as a birthday present for my son.
Unfortunately it arrived absolutely battered. I sent photos of all the damage (all over) to ElectroMarket who said they could offer £10 off or I could hang about a day for a courier.
I explained that for £10 less I could have ordered one of their refurbished guitars - which would have been in better condition than what I received. And that as a blue badge holder with mobility issues returning an order (especially of that size) isn’t easy.
Not very helpful at all.
As my son has additional needs so not giving him the gift he had his heart set on (the next day by this point!) just wasn’t an option!

Antwoord van ElectroMarket.co.uk
everything is outstanding from talking to someone to getting the parcel ,they could not do anything better

Antwoord van ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk
I was really pleased with the sales person who sold me a Fenton microphone and speaker system. I had a couple of issues, so was really impressed with their Customer Services and how they dealt with me so efficiently to my satisfaction.

Antwoord van ElectroMarket.co.uk
It was very easy to make the order, delivery was very quick from day of order. The range of guitars and the support products were well coordinated which made it easier for a beginner to choose. Thank you

Antwoord van ElectroMarket.co.uk
Brilliant service, very helpful staff, Excellent Snow machine 1800 great snow effect, Very quick delivery
Will buy again from this company 100%
Prospective clients ;- buy from this company for great experience

Antwoord van ElectroMarket.co.uk
Product was exactly as described and delivered rapidly. Really pleased with this company.

Antwoord van ElectroMarket.co.uk
Comprehensive web site that is easy to navigate. Simple ordering process and you are kept in touch with the status. Invoice sent without having to ask for one. Item worked 100%.

Antwoord van ElectroMarket.co.uk
Delivered very quickly - the item was packed well & it was simple enough to make a order online

Antwoord van ElectroMarket.co.uk
I bought a beamz f-1600 from this company for £429, the hazer has been nothing but a money pit. first test it would blast once and freeze after that. at this point contacted support where they asked me to send it back costing me £78 pounds due to weight .it was quickly sent back being told it had been tested and working. first test it did the same thing, after reaching out to support they suggested changing parts. this cost me £26.98 and £65 pound to have them fitted. all this didn't work I paid an independent electronics engineering £70 to check the machine where he found multiple dry joints and one board wasn't working at all. back to support who's last email was February showing the prices of the boards and then telling me they were out of stock. since then radio silence.
TLDR: machine cost me nearly £700 for a non function machine, I would not recommend buying from them they have never offered to replace the machine or take responsibility for the costs incurred

Antwoord van ElectroMarket.co.uk
Excellent company and product . Purchased a FENTON FT10LED MK2 PORTABLE SPEAKER WITH HANDHELD & HEADSET MICS great quality although not tested mic yet !! Easy ordering and supersonic delivery .

Antwoord van ElectroMarket.co.uk
Came with great service fast dispatch and delivery in good condition and with great item wired up the fenton av to my fentonnspeakers and jamo 265anf jamo galeforce snd jsmo subwoofer and eltax on surround sounds amazing sound good has what a good car setup would so thanks

Antwoord van ElectroMarket.co.uk
Had what I wanted at a good price and quick delivery. All good

Antwoord van ElectroMarket.co.uk
EM-S3236738
placed an order for a record deck for a family member
on the 29th sept was given next day delivery.
ordering process was trouble free, everything was fine until it was handed over to the courier (YODEL), they emailed me to confirm they had collected my parcel at 01.28 on the 30th sept and said it was at there central hub, and thats where it stayed.
I phoned electromarket thursday morning 2nd oct and have to say the guy i spoke to was very apologetic and was going to sort it out, but i had already made the decision to cancel the order, which he accepted and they gave me a full refund within 2 working days.
the reason for writing this is im a great believer in using companys instead of amazon, but what lets them down is couriers
unless these companys get to grips with there couriers more and more people will turn away from them and use amazon, which turns out to be more expensive.
I have given a 3 rating because my interaction with electromarket i could not fault.
guys i hope you can sort your courier out.

Antwoord van ElectroMarket.co.uk
Bought a Vonyx speaker not cheap what never been outside never get any water ,the grill get rust ,contacted the customer service and firstly they declined any responsibility than they offer me £12 and send me a link from Amazon to buy can of spray to repaint the grill what I thought was a joke,finally they said as a special favor they go send me grill to be replaced by my self.
Terrible after sales service.

Antwoord van ElectroMarket.co.uk
Best web seller on the Net. Over last 10 years bought sound and smoke equipment from Electro Market and always have had an excellent service. Everything I've purchased has been great even the discounted B grade stock. This year having problems so only spent a bit on B grade speakers which came the next day and are top quality. So this may be my last Halloween event but I can definitely say thank you to all the staff who have advised me over the years, the fast delivery and great products. Only one product failed but I received a replacement the next day. 1000's of my local community kids have enjoyed Halloween over 10 years thanks to the Tech used. Perfect customer service. So 5 out of 5 great site, thank you E M!

Antwoord van ElectroMarket.co.uk
Excellent service regarding the order and delivery, and also from the tech support team.

Antwoord van ElectroMarket.co.uk
Very helpful when I needed more information to resolve a problem I had because of the old equipment I was trying to attach their new equipment to. They found what I needed to resolve the problem and sent details so I could order the correct item. Would definitely use again and recommend.

Antwoord van ElectroMarket.co.uk
Great service. Excellent price. Fast delivery.

Antwoord van ElectroMarket.co.uk
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.