ElectroMarket.co.uk Reviews 

1.624
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 4 van de 5 sterren

Its Good being able to talk to real people to progress enquiries questions and sort out problems. staff have been very helpful and recently corrected and progressed an order very promptly after a glit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The radio is excellent and the delivery was very fast which was surprising as I have had many problems with Evri in the past. Your delivery courier was quoted as Yodel on the order.If I had known... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought max party bar it arrived not working, I phoned help desk and answered very promptly explained what had happened and new parts where sent out straight away. Unfortunately this didn't resolve t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Elektronicawinkel

Geschreven door het bedrijf

Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(1.624)

131 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 2 van de 5 sterren

I ordered “MAX SOLOART JUNIOR ACOUSTIC…

I ordered “MAX SOLOART JUNIOR ACOUSTIC GUITAR 3/4 - SUNBURST” as a birthday present for my son.
Unfortunately it arrived absolutely battered. I sent photos of all the damage (all over) to ElectroMarket who said they could offer £10 off or I could hang about a day for a courier.
I explained that for £10 less I could have ordered one of their refurbished guitars - which would have been in better condition than what I received. And that as a blue badge holder with mobility issues returning an order (especially of that size) isn’t easy.
Not very helpful at all.
As my son has additional needs so not giving him the gift he had his heart set on (the next day by this point!) just wasn’t an option!

13 november 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi Collette,
I'm sorry to hear that your order showed up in less-than-perfect condition. I can see from our email communication that we offered you a replacement order, a free collection and return for a full refund, or a partial refund if you were willing to hold onto the product with the scuff or two it has. We could have done that the following day for you. Unfortunately, you did not take us up on the useful/helpful options provided. These options are still available to you by the way. We are always here to help, if you'd like to discuss anything with our friendly customer service team.

All our best

Beoordeeld met 5 van de 5 sterren

service

everything is outstanding from talking to someone to getting the parcel ,they could not do anything better

20 november 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi there Philip, Thank you for stopping by to leave us such an awesome review!

Beoordeeld met 5 van de 5 sterren

very good stuff

very good stuff

20 november 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hello George, Thank you for taking the time to leave us a 5-star review!

Beoordeeld met 5 van de 5 sterren

SNOW FLUID

Happy with the order, price etc.

3 november 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi,

Thank you for your 5* Review

Kind Regards

Beoordeeld met 5 van de 5 sterren

I was really pleased with the sales…

I was really pleased with the sales person who sold me a Fenton microphone and speaker system. I had a couple of issues, so was really impressed with their Customer Services and how they dealt with me so efficiently to my satisfaction.

24 oktober 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi,

Thank you for your 5* review and how helpful the team have been for you.

Kind Regards

Beoordeeld met 5 van de 5 sterren

It was very easy to make the order

It was very easy to make the order, delivery was very quick from day of order. The range of guitars and the support products were well coordinated which made it easier for a beginner to choose. Thank you

23 oktober 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hello Wendy, thank you for taking the time to leave us a positive review! We hope you continue to enjoy your recent purchase

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service, very helpful staff, Excellent Snow machine 1800 great snow effect, Very quick delivery
Will buy again from this company 100%
Prospective clients ;- buy from this company for great experience

4 november 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi,

Really pleased to hear about the brilliant service you have had.

We look forward to helping you again in the future.

Kind Regards

Beoordeeld met 5 van de 5 sterren

Great company

Product was exactly as described and delivered rapidly. Really pleased with this company.

20 oktober 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi Shirley,

Thank you for your 5* Review.

Kind Regards

Dean

Beoordeeld met 5 van de 5 sterren

Easy To Order - Great Kit

Comprehensive web site that is easy to navigate. Simple ordering process and you are kept in touch with the status. Invoice sent without having to ask for one. Item worked 100%.

30 oktober 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi Phillip,

Thank you for your 5* review

Kind Regards

Beoordeeld met 5 van de 5 sterren

Delivered very quickly

Delivered very quickly - the item was packed well & it was simple enough to make a order online

3 november 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi Clara,

Thank you for your 5* Review.

Kind Regards

Beoordeeld met 1 van de 5 sterren

beamz f-1600

I bought a beamz f-1600 from this company for £429, the hazer has been nothing but a money pit. first test it would blast once and freeze after that. at this point contacted support where they asked me to send it back costing me £78 pounds due to weight .it was quickly sent back being told it had been tested and working. first test it did the same thing, after reaching out to support they suggested changing parts. this cost me £26.98 and £65 pound to have them fitted. all this didn't work I paid an independent electronics engineering £70 to check the machine where he found multiple dry joints and one board wasn't working at all. back to support who's last email was February showing the prices of the boards and then telling me they were out of stock. since then radio silence.

TLDR: machine cost me nearly £700 for a non function machine, I would not recommend buying from them they have never offered to replace the machine or take responsibility for the costs incurred

19 februari 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi there, I'm sorry to hear that you have experienced issues with your purchase from 10/03/2023. In case you didn't know, you have 60 days from the original purchase to return/replace/upgrade your order. Following on from that, all of our A-grade products are covered by a 2 year manufacturing warranty. I can see that you returned the machine under warranty, and after extensive testing, our engineers reported that no faults were found. I'm sorry to hear that the courier costs were expensive. We recommend using a comparison site like Parcel2go or Parcelmonkey for competitive prices. We reimburse postage costs up to £20 if a fault is found with the product. As the 2-year warranty has now expired, although we would not look to repair the product at this point, we can supply parts from our supplier. I'm sorry to hear that the parts you purchased and had fitted did not resolve the problem. If you believe that there is a fault with one of the parts, we will happily test them for you. Please contact our friendly customer service team if you would like us to do so.

The reason we did not offer to replace your order is that you contacted us in June of 2023 to report the problem, which was a month outside of the 60-day returns/replacement period. We followed the correct process and arranged for the product to come back to us under the manufacturing warranty.

Please contact us anytime if you have any questions or further queries

Beoordeeld met 5 van de 5 sterren

Excellent company and product

Excellent company and product . Purchased a FENTON FT10LED MK2 PORTABLE SPEAKER WITH HANDHELD & HEADSET MICS great quality although not tested mic yet !! Easy ordering and supersonic delivery .

24 oktober 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi David, thank you for taking the time to leave us such a glowing review! Please get in touch if you need anything else

Beoordeeld met 5 van de 5 sterren

Came with great service fast dispatch…

Came with great service fast dispatch and delivery in good condition and with great item wired up the fenton av to my fentonnspeakers and jamo 265anf jamo galeforce snd jsmo subwoofer and eltax on surround sounds amazing sound good has what a good car setup would so thanks

2 oktober 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Thanks so much for getting in touch and leaving such positive feedback

Beoordeeld met 5 van de 5 sterren

All good

Had what I wanted at a good price and quick delivery. All good

1 oktober 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi Neil,

THank you for your 5* Review.

Regards

Beoordeeld met 3 van de 5 sterren

dreaded couriers

EM-S3236738
placed an order for a record deck for a family member
on the 29th sept was given next day delivery.
ordering process was trouble free, everything was fine until it was handed over to the courier (YODEL), they emailed me to confirm they had collected my parcel at 01.28 on the 30th sept and said it was at there central hub, and thats where it stayed.
I phoned electromarket thursday morning 2nd oct and have to say the guy i spoke to was very apologetic and was going to sort it out, but i had already made the decision to cancel the order, which he accepted and they gave me a full refund within 2 working days.
the reason for writing this is im a great believer in using companys instead of amazon, but what lets them down is couriers
unless these companys get to grips with there couriers more and more people will turn away from them and use amazon, which turns out to be more expensive.
I have given a 3 rating because my interaction with electromarket i could not fault.
guys i hope you can sort your courier out.

29 september 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi Malc,

I am sorry to hear about the experience you have had with the courier letting you down.

Kind Regards

Beoordeeld met 1 van de 5 sterren

Vonyx speaker

Bought a Vonyx speaker not cheap what never been outside never get any water ,the grill get rust ,contacted the customer service and firstly they declined any responsibility than they offer me £12 and send me a link from Amazon to buy can of spray to repaint the grill what I thought was a joke,finally they said as a special favor they go send me grill to be replaced by my self.
Terrible after sales service.

1 oktober 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi there Alberto,
Sadly, these speaker grilles are not to be exposed to moisture, or they will develop signs of rusting. As explained previously, they are not IP-rated speakers; therefore, rust would not be covered under the manufacturing warranty, unfortunately. The rust-proof spray was recommended as an easy solution to the issue, which was offered as a goodwill gesture. We're sorry that you did not find that appropriate. As you were less than satisfied with that proposed solution for the rust spot, we offered to send you a brand new grille, free of charge, which would require you to fasten a few screws. That seems like a pretty reasonable solution to me, especially for an order over 11 months old.
As always, if you have any other questions or queries, our friendly customer service team will be more than happy to assist you further. All our best. The Electromarket team

Beoordeeld met 5 van de 5 sterren

Best web seller on the Net

Best web seller on the Net. Over last 10 years bought sound and smoke equipment from Electro Market and always have had an excellent service. Everything I've purchased has been great even the discounted B grade stock. This year having problems so only spent a bit on B grade speakers which came the next day and are top quality. So this may be my last Halloween event but I can definitely say thank you to all the staff who have advised me over the years, the fast delivery and great products. Only one product failed but I received a replacement the next day. 1000's of my local community kids have enjoyed Halloween over 10 years thanks to the Tech used. Perfect customer service. So 5 out of 5 great site, thank you E M!

2 oktober 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi Mark,

Thank you for your review and your comments about your experience you have had with us.

Kind Regards

Dean

Beoordeeld met 5 van de 5 sterren

Delivery promise met.

Excellent service regarding the order and delivery, and also from the tech support team.

25 september 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi Carol,

Pleased to hear about the excellent service you have had.

Thank you for your review.

Beoordeeld met 5 van de 5 sterren

Very helpful when I needed more…

Very helpful when I needed more information to resolve a problem I had because of the old equipment I was trying to attach their new equipment to. They found what I needed to resolve the problem and sent details so I could order the correct item. Would definitely use again and recommend.

22 september 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi Sharon,

Pleased to hear about the helpful service you have had.
Thank you for your review and recommendation.

Kind Regards

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Excellent price. Fast delivery.

25 september 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi Raymie,

Pleased to hear about the great service you have had.

Thank you for your review.

Regards

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