Superb products and amazing customer service Ordered some Soho Lighting face plates and some pendant lights. One shade was slightly dented so I emailed them and within the hour I had a response and n... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very helpful customer service to our queries and speedy delivery. The pendants were of high quality. It took a long time to find what we wanted so we were relieved to find something fitting the bil... Toon meer
Bedrijf heeft geantwoord
Elesi were one of the few places that stocked the particular light switch we needed. Their website was easy to navigate and the high quality product was competitively priced. They also delivered swi... Toon meer
Bedrijf heeft geantwoord
Products were set out clearly along with instructions. Fast and secure service with super quick delivery 👌, they are in Cornwall and I'm in Scotland, I ordered in the afternoon and were here with... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Lampenwinkel
- Elektrische apparatuur winkel
- Bouwwinkel
- Gloeilampleverancier
- Lampenfabrikant
- Lampengroothandel
Over Elesi
Geschreven door het bedrijf
Our vision is to bring beautiful, safe and efficient lighting and electrical products to UK homes. We ensure that all of our products are efficient (low energy consumption) and safe, conforming to all essential legislative certification and testing requirements.
Our purpose is to find and work with high quality niche electrical and lighting manufacturers who are dedicated to producing products which are:
Visually Appealing
Safe & Reliable
Manufactured with an Ethical and Environmental Conscience
High Performing & Efficient
You can be assured that all of the products you buy through Elesi are responsibly sourced, tested and certified and because we are so confident in the products we retail, they come with longer than average guarantees and at very competitive prices for the quality of product on offer.
We always try to provide in-depth and useful product information on all our ranges, however, if you can’t find what you need please contact our knowledgeable customer service team who are always happy to help.
Elesi Lighting
Geschreven door het bedrijf
Free UK delivery on orders over £25!
10% off first order when you join our mailing list!
Up to 15 year guarantee on our products!
Contactgegevens
Unit 3C Latham Park, St Blazey Road, PL24 2HY, Par, Verenigd Koninkrijk
- 01752 279954
- info@elesi.com
- www.elesi.com
4,8
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Great products and great service
Great products and great service, so very happy with all our brass switches and sockets
26 oktober 2025
Antwoord van Elesi
Hi Daniel,
Thank you so much for taking the time to leave this lovely review! We pride ourselves on great service, it’s lovely to hear that you were so pleased with our work, and our products.
Thank you for choosing to use us and we look forward to seeing you again soon!
Kind Regards,
Elesi
Love the design and the colour
28 oktober 2025
Antwoord van Elesi
Good morning,
Thank you so much! We're thrilled you love the design and color!
If there is anything else that we can help you with, please do let us know.
Kind regards
Elesi Lighting
Great product and communication from…
Great product and communication from the company. Very helpful team
7 november 2025
Antwoord van Elesi
Hi Nick,
Thank you so much for your kind review! We're delighted to hear that you're happy with the product and that our team was able to support you.
If you ever need anything else, we’re always here to help.
Kind regards
Elesi Lighting
Excellent service.
I ordered some brushed steel sockets from elesi and found the site easy to use. Sockets were delivered promptly and were extremely well packaged. I expect them to look great when fitted.
6 november 2025
Antwoord van Elesi
Hi Doug,
Thank you so much for taking the time to leave this glowing review, which we are really grateful for. It's good to have this kind of feedback knowing that our website is easy to navigate, and that you are also happy with our service.
Thank you for choosing us, we look forward to working with you again in the future.
Best regards from all at Elesi
Delivered on time
Delivered on time. Very well protected and packaged. A bit dearer than similar fitting but excellent quality. Love my light fitting
10 oktober 2025
Antwoord van Elesi
Hi Trisha,
Thank you so very much for this kind review.
So glad you were pleased with the quality of our products and our service.
All the best from the team at Elesi
Great choice of product
Great choice of product, great prices, prompt and well packed delivery
29 oktober 2025
Antwoord van Elesi
Hi Graeme,
Thank you so much for taking the time to leave this lovely review! We are delighted to hear how pleased you are with our products, as well as the prompt delivery.
We look forward to working with you again in the future.
Best regards from all at Elesi
Antwoord van Elesi
Hi Lisa,
Thank you so very much for this kind review.
So glad you were pleased with the quality of our products and our service.
All the best from the team at Elesi
Fantastic!
Had such a good experience. Had to send my order back as the colour was not quite what I needed. Customer service was great. I made a replacement order and that was with me so quickly. The products are stunning. Will be back as we have a whole house to kit out with switches and sockets.
27 oktober 2025
Antwoord van Elesi
Hi Polly,
Thank you so much for taking the time to leave this glowing review, which we are really grateful for.
It was a pleasure to have helped you and we are really happy to hear you were pleased with our service!
Best wishes from all at Elesi
Customer service is fine but the…
Customer service is fine but the product a bought wasn't durable at all it broke 3 times in 2 years. But each switch of the slowly giving up. I could get replacement part but had to get an electrician everytime….
23 oktober 2025
Antwoord van Elesi
Hi MC,
We’re really sorry to hear about the issues you’ve had with your product and the inconvenience it’s caused. That’s definitely not the experience we want for our customers. Someone from our team will be reaching out to you today to look into this further and see how we can make things right.
Thank you for sharing your feedback, it helps us improve both our products and service.
Kind regards
Elesi Lighting
Good product and service
6 oktober 2025
Antwoord van Elesi
Hi Peter,
Thank you so much for taking the time to leave this glowing review, which we are really grateful for. We pride ourselves on great service, it’s lovely to hear that you were so pleased with our work.
Thank you for choosing to use us and we look forward to seeing you again soon!
Kind Regards Elesi
A shining light - excellent product
Quality products, quick delivery and good value
10/10 highly recommended
19 oktober 2025
Antwoord van Elesi
Hi John,
Thank you so much for your fantastic review! We’re thrilled to hear you’re happy with the quality, delivery, and value. Your recommendation means a lot to us and we really appreciate you taking the time to share your feedback!
If there is anything else that we can help you with in the future, please do let us know.
Kind regards
Elesi Lighting
Antwoord van Elesi
Good afternoon,
Thank you so much for taking the time to leave this lovely review! We pride ourselves on great service, it’s lovely to hear that you were so pleased with our work.
Thank you for choosing to use us and we look forward to seeing you again soon!
Kind Regards Elesi
Antwoord van Elesi
Hi Paul,
We appreciate you taking the time to leave your feedback.
If there is anything else that we can help you with in the future, please do let us know.
Kind regards
Elesi Lighting
Products good quality and excellent service
The products are really good quality and aesthetically pleasing. I made a few mistakes with the order but post sale service was excellent and it was all sorted out.
14 oktober 2025
Antwoord van Elesi
Hi Chris,
Thank you so much for your lovely feedback! We’re delighted to hear you’re pleased with the quality and look of our products. We are also glad that our team could resolve everything smoothly for you.
We truly appreciate your kind words and hope to serve you again soon.
Kind regards,
Elesi
Antwoord van Elesi
Hi James,
Thank you so much for taking the time to leave this glowing review. We're delighted to hear how pleased you are with the products.
Thank you for choosing us, we look forward to seeing you again soon!
Kind regards
Elesi
PRODUCT & PROBLEMS
The product:
Soho Lighting's paintable switches and sockets I am really pleased with.
The customer facing personnel were very helpful.
These are the positive elements that prevent this review being so negative.
1. The wait time applied for free delivery although I had spent hundreds of pounds on two previous purchase and this third purchased pushed the spend to over £1K.
2. The lack of information to say when the delivery would eventually take place.
The final positive was the action taken to make the delivery a Saturday delivery priority due to problems the delivery agent experienced - no details of this but pleased to receive the items.
9 oktober 2025
Antwoord van Elesi
Hi John,
Thank you very much for your feedback, we truly appreciate your kind words about our paintable switches and sockets, as well as our customer service team.
We’re very sorry for the delay you experienced with your order. We completely understand how frustrating delivery delays can be, especially after making multiple purchases with us, and we sincerely appreciate your patience and continued support.
Your feedback helps us improve both our communication and our customer experience.
If there is anything else that we can help you with in the future, please do let us know.
Thanks
Elesi Lighting
Antwoord van Elesi
Hi Alan,
Thank you for your kind feedback.
Please do let us know if we can help you in the future.
Kind regards
Elesi Lighting
Great service, lovely items!
The staff ant Elesi were very attentive and helpful after a mix up with the delivery address and delivery company errors. Adina worked tirelessly to track the parcel and get my order delivered. It was a large order of Vintage brass switches and sockets, all very beautiful and well made. I am very happy with the items and the service!
22 september 2025
Antwoord van Elesi
Hi Maria,
Thank you so much for taking the time to leave this glowing review, which we are really grateful for.
It was a pleasure to have helped you and we are really happy to hear you were pleased with our products and our service!
Best wishes from all at Elesi
Unbelievable customer service
Unbelievable customer service, helped me out when I was renovating my kitchen and DPD failed to deliver to the correct address.
8 oktober 2025
Antwoord van Elesi
Hi Mark,
Thank you so much for taking the time to leave this glowing review, which we are really grateful for.
It was a pleasure to have helped you and we are really happy to hear you were pleased with our service!
Best wishes from all at Elesi
Antwoord van Elesi
Hi,
That’s wonderful to hear, thank you! We’re so glad you’re happy with your order and the service you received.
Kind regards
Elesi Lighting
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