Superb products and amazing customer service Ordered some Soho Lighting face plates and some pendant lights. One shade was slightly dented so I emailed them and within the hour I had a response and n... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very helpful customer service to our queries and speedy delivery. The pendants were of high quality. It took a long time to find what we wanted so we were relieved to find something fitting the bil... Toon meer
Bedrijf heeft geantwoord
Elesi were one of the few places that stocked the particular light switch we needed. Their website was easy to navigate and the high quality product was competitively priced. They also delivered swi... Toon meer
Bedrijf heeft geantwoord
Products were set out clearly along with instructions. Fast and secure service with super quick delivery 👌, they are in Cornwall and I'm in Scotland, I ordered in the afternoon and were here with... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Lampenwinkel
- Elektrische apparatuur winkel
- Bouwwinkel
- Gloeilampleverancier
- Lampenfabrikant
- Lampengroothandel
Over Elesi
Geschreven door het bedrijf
Our vision is to bring beautiful, safe and efficient lighting and electrical products to UK homes. We ensure that all of our products are efficient (low energy consumption) and safe, conforming to all essential legislative certification and testing requirements.
Our purpose is to find and work with high quality niche electrical and lighting manufacturers who are dedicated to producing products which are:
Visually Appealing
Safe & Reliable
Manufactured with an Ethical and Environmental Conscience
High Performing & Efficient
You can be assured that all of the products you buy through Elesi are responsibly sourced, tested and certified and because we are so confident in the products we retail, they come with longer than average guarantees and at very competitive prices for the quality of product on offer.
We always try to provide in-depth and useful product information on all our ranges, however, if you can’t find what you need please contact our knowledgeable customer service team who are always happy to help.
Elesi Lighting
Geschreven door het bedrijf
Free UK delivery on orders over £25!
10% off first order when you join our mailing list!
Up to 15 year guarantee on our products!
Contactgegevens
Unit 3C Latham Park, St Blazey Road, PL24 2HY, Par, Verenigd Koninkrijk
- 01752 279954
- info@elesi.com
- www.elesi.com
4,8
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Antwoord van Elesi
Hi Peter,
Thank you so much for taking the time to leave this glowing review, which we are really grateful for.
It was a pleasure to have helped you and we are really happy to hear you were pleased with our products and our service!
Best wishes from all at Elesi
Placed an order
Placed an order, received it quicker the I expected and got exactly what I was looking for!
2 september 2025
Antwoord van Elesi
Hi Steve,
Thank you so very much for this kind review.
So glad you were pleased with the quality of our products and our service.
All the best from the team at Elesi
Service was great
18 augustus 2025
Antwoord van Elesi
Hi Mr Akerele,
Thank you so much for taking the time to leave this review, which we are really grateful for.
It was a pleasure to have helped you and we are really happy to hear you were pleased with our service!
Best wishes from all at Elesi
Great alround!
Great website, fantastic products and good customer service. Will definitely be ordering again.
1 september 2025
Antwoord van Elesi
Hi James and Verity,
Thank you so much for your kind words! We're thrilled to hear you enjoyed our website, products, and customer service. We look forward to your next order!
Kind regards
Elesi Lighting
Very prompt in sending items
Very prompt in sending items. Good website, easily accessible.
Also good with returns, got refund within a week.
14 augustus 2025
Antwoord van Elesi
Hi,
Thank you for your kind feedback! We’re delighted to hear you found our website easy to use and that your order and return were handled promptly. It’s great to know everything went smoothly, and we really appreciate your support.
Kind regards
Elesi Lighting
Great products, poor after sales
Great products, quick delivery but we were notified on checkout that one of our items (light switch) was made to order and would result in delayed dispatch of everything. Not a problem so I was a little surprised when order arrived ahead of time. Was more surprised that said switch was actually a collection of component parts with limited instructions on how to assemble. At over £90 for a light switch I’d expect it to arrive ready to install. I’ve deducted another star because I never got a reply when I messaged in for help.
27 augustus 2025
Antwoord van Elesi
Hi Liz,
Thank you so much for your review and for your kind words about our products and delivery service. We’re really pleased your order arrived ahead of schedule.
With regards to the smart dimming switch, these are supplied as component parts because the Zigbee module is designed to sit behind the toggle module. This modular format makes installation much easier, as an electrician would need to separate the components in order to fit them correctly. We appreciate that this may not have been obvious at first glance, and we’ll look at how we can make this clearer in our instructions.
We’re also sorry for any confusion around your support request. Our team did respond to your contact form at the time, but didn't receive a response. We always want to make sure our customers feel supported, and would have been happy to explain further.
Thank you again for taking the time to let us know about your experience and if there is anything else that we can help you with in the future, please let us know.
Kind regards
Elesi Lighting
Nice high CRI bulbs at a good price
Nice high CRI bulbs at a good price, prompt delivery. Good daylight colour with no blue cast.
27 augustus 2025
Antwoord van Elesi
Hi Paul,
Thank you for your review! We’re delighted to hear you’re happy with the bulbs and that the colour quality and delivery met your expectations. High CRI lighting makes such a difference, and it’s great to know you’re enjoying the natural daylight tone.
We really appreciate your feedback and support!
Kind regards
Elesi Lighting
Brilliant service from an efficient company
Brilliant service from ordering to delivery. Great products. Highly recommended company. Love it when a company is efficient.
26 augustus 2025
Antwoord van Elesi
Hi Gerard,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with both our products and service. Efficiency is something we really value, so it’s wonderful to know that came through in your experience.
We appreciate your recommendation and look forward to serving you again!
Kind regards
Elesi Lighting
Very pleased many thanks
12 augustus 2025
Antwoord van Elesi
Hi David,
Thank you for you for taking the time to leave us this review, we are pleased you are happy with your purchase.
Kind regards
Elesi Lighting
Nice website, good deals and quick delivery
Nice website, good deals and quick delivery
Highly recommend
26 augustus 2025
Antwoord van Elesi
Good afternoon,
Thank you for your kind words and recommendation. We’re delighted you’re happy with the website, the offers, and the speedy delivery!
Kind regards
Elesi Lighting
Customer Service excellent, product not so
Aftersales customer service is excellent,
However, unfortunately let down on the quality of the product - given the prices paid for the items I would not have expected to live with the defects.
Replacements were sent out swiftly,
there seems to be a manufacturing issue with the chrome surrounds because the replacements also had blemishes on them albeit minor
The items with minor blemishes I have had to accept - so definitely not worth the price I paid for them
2 stars given for excellent service only
19 augustus 2025
Review zonder uitnodiging
Antwoord van Elesi
Hi Mushi,
Thank you for your honest feedback. We’re very sorry to hear about the quality issues you experienced with the chrome surrounds.
While we’re pleased our Customer Service team could support you quickly, we completely understand your disappointment with the product itself, especially given your expectations at this price point.
Your comments have been passed on to our production team so we can review the manufacturing process and work on improving this going forward. We truly value your feedback as it helps us to do better.
Thank you again for acknowledging the service you received, and we apologise that the product did not meet the standard you expected.
Kind regards
Elesi Lighting
Antwoord van Elesi
Good afternoon,
Thank you for your feedback, we’re really pleased to hear you’re happy with the quality and value.
Kind regards
Elesi Lighting
Very happy with my shaver's socket
Very happy with my shaver's socket. Excellent quality, reasonably priced. Fast dispatch of my order. Happy customer.
25 augustus 2025
Antwoord van Elesi
Hi Kyri,
Thanks for your review, we’re glad to hear you’re happy with the quality, price, and quick delivery. We really appreciate your feedback.
Kind regards
Elesi Lighting
Great customer service
Great customer service; dealt with my queries rapidly and also replaced a product with no fuss
5 augustus 2025
Antwoord van Elesi
Good morning,
We're delighted to hear that our team was able to resolve your queries quickly and replace your product without any hassle. We really appreciate your feedback!
If there is anything else that we can assist you with in the future, please do not hesitate to let us know.
Kind regards
Elesi Lighting
Good fast......
4 augustus 2025
Antwoord van Elesi
Hi Llion,
Thank you so very much for this kind review. So glad you were pleased with our products and service.
All the best from the team at Elesi
Quality products
Great quality products and nothing was a problem when a small item was missing this was sent out no problems next day with no hassle
18 augustus 2025
Antwoord van Elesi
Hi Ashely,
Thank you for taking the time to leave your review. We're very pleased to hear that you were happy with the quality of our products. We always aim to resolve any issues quickly and efficiently, so it's great to know the missing item was received without any trouble.
Thank you for choosing us, we look forward to working with you again in the future.
Best regards from all at Elesi
Had a problem with my order contacted…
Had a problem with my order contacted customer service and received the very best service problem resolved immediately outstanding would definitely recommend
12 augustus 2025
Antwoord van Elesi
Good morning,
Thank you so much for taking the time to leave this glowing review, which we are really grateful for. It was a pleasure to have helped you and we are really happy to hear you were pleased with our service!
Best wishes from all at Elesi
Antwoord van Elesi
Hi John,
Thank you so much for taking the time to leave this lovely review! We pride ourselves on great service, it’s lovely to hear that you were so pleased with our work.
Thank you for choosing to use us and we look forward to seeing you again soon!
Kind Regards Elesi
Antwoord van Elesi
Hi Vanessa,
Thank you for the wonderful feedback! We're thrilled you’re pleased with the quality and the quick delivery. We appreciate your support!
Kind regards
Elesi Lighting
Amazing product but the price tag still…
Amazing product but the price tag still makes me cry.
6 augustus 2025
Antwoord van Elesi
Hi Daria,
Thank you so much for taking the time to leave this review. It's good to hear that you are so please with the product.
If we can be of any further assistance, please let us know.
Best wishes from all at Elesi
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