Emporium of Cool Ltd Reviews 

Excellent service highly recommend figure comes well packaged and come with some awesome toy photography post cards 😎

Best store online for the scale of figures I collect and they are very flexible with payment options and the nicest customer service, I have been shopping at emporium for a long time now and just cannot recommend highly enough.

I have used Emporium of Cool for a few years now to collect my figures and collectables.

I always find the pre-order system to be easy to use and the communication is excellent. The prices are also very fair.

Every order is logged correctly and I am alerted when dispatching a parcel.

I'd never go anywhere else for my collectables!

Another excellent experience :)
Purchased a Godzilla figure on the 15th June and he arrived on the 17th! Packed with packing peanuts, box and figure in perfect condition. Highly recommend buying from here!

Thank you :)

Great customer service on a personal level you don't get with others! Plus they stock hard to get items! Awesome shop

Customer service and communication is simply second to none. I run out of superlatives to describe Emporium of Cool they're just
👌🫶😘🤌
Guaranteed excellently packaged deliveries every time.
The option of the payment plan is just icing as everything is paid ready for delivery with no balance invoices dropping, just the Inbound Delivery Advice email then the Shipping Advice.

Items were delivered within a good time and were packaged wonderfully.

Fantastic customer service and packaging so secure, even included the Packers name! Updated regularly and the messages very friendly, no question was a hassle to them. Would 100% recommend this company.

As an avid collector who has sourced figures from countless vendors over the years, I can confidently say that Emporium of Cool is in a league of its own.

While I’ve had mixed experiences elsewhere, this shop is consistently top-tier. Not only is their selection perfect for my collection, but the customer service is unmatched. Iain is incredibly friendly and remarkably quick to respond to inquiries at any hour.

I truly hope to be a loyal customer for years to come—they are simply fantastic.

I've received 5* service during every purchase I've made at Emporium of Cool. They are always speedy to dispatch items, which are packaged up impeccably and excellent to communicate with if I ever have a query. When contacting via email, Ian is always happy to help, supply updates and quick to respond.

Always excellent service, with fantastic communication and high quality packaging. My go to provided, and absolutely first class

Great prices, great service, great communication and shipment was well packaged and quick. Will definitely be buying from them again. Thanks!

This is heavy
You are best company I never seen in my life
Amazing staff, kindness, and the purchase is safe and clean
Thanks for the back to the future train part 3

I had a pretty bad experience with a Figma branded figure and Ian went above and beyond what I expected. This experience has given me full confidence in buying from Emporium of Cool in future. Thanks so much!

Amazing service kept in touch and overall great service

I cannot recommend these guys enough. If they have it, it'll be cheaper than anywhere else, if you buy it, it'll be packed with care and dispatched quicker than you thought possible.
Try them, you won't regret it and probably be back for more!

Super friendly and accommodating, especially as the product was delayed and they were happy to keep me as updated as possible. They have also been extremely helpful regarding an issue with the product, going out of their way to help!

Quick organised and friendly and always authentic

First class service from Emporium of Cool!

A great company selling quality figures and collectables. The service and communication has always been excellent with regular updates for the purchases I have made. Their packaging is next level with the products being very well wrapped and protected.