Order came incredibly quickly. Much better value ordering 6 boxes of toothpaste. A good product helping to maintain my tooth whitening I had.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I purchased the whole kit from my dentist which was the whole teeth whitening I had to use it for 3 weeks very pleased with the outcome come my teeth are so white and now I buy the tooth paste Only... Toon meer
Bedrijf heeft geantwoord
Found your product very good at reducing sensitivity and staining after using a teeth whitening product. Ordered more as a result.
Bedrijf heeft geantwoord
Would get more stars if it wasnt so expensive. Its not worth the price AT ALL, there are tons of way cheaper and equally effective white ing treatments. If theyre so confident in their product,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whiten with a Guarantee ⭐️ We manufacture the best UK based professional teeth whitening system and our latest evolution, EVO4 is our fastest and most effective formula yet. With precision designed custom whitening trays, EVO4 gives VITA B1 results in just three weeks, and long-lasting results without the need to make lifestyle compromises. Carry on enjoying red wine and other favourites while living life to the full.
Contactgegevens
Nora Leverton Court, 8, Randolph St, London , NW1 0TS, London, Verenigd Koninkrijk
- +44 0207 424 3270
- info@enlightensmiles.com
- www.enlightensmiles.com
4,5
Uitstekend
392 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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I love Enlightens products
I love Enlightens products, they are wonderful for my teeth. I feel as though they really work. We had a mishap with delivery that was no fault of theirs and they promptly replaced the missing item and the customer service was brilliant ! Would recommend
17 oktober 2025
Antwoord van Enlighten Smiles
Hiya Molly,
Thank you so much for your lovely review! We’re thrilled to hear that you’re loving our products and that you’re seeing great results!
We’re also really pleased that we could quickly resolve the delivery mishap for you and that you had a positive experience with our customer service team, that means a lot to us!
Thank you again for your recommendation and support!
I did my course last December.When I…
I did my course last December.When I reached my second syringe I’ve noticed that the supply was only for 6 days/should be 7/
I contacted my dentist who contacted the company.They sent me straight away a full syringe!
I went through a mild to horrible pain during using the second syringe./I think I did it more than 10 days because I had to have a break between /Sadly when I finished my tooth wasn’t even close to the promised B1.
They sent me straight away a full syringe again.
We discussed with my dentist about the terrible pain and she said she had several patients said the same so she reported back to the company.
I had to do the syringe 2 again in March to get the results.I managed to do 2 nights but after the second one I had terrible pain again so I had to stop.I contacted my dentist who said sadly the Enlighten did not respond her report about the severe pain for many customers.
Tuesday was when I had the last used the whitening and today is Friday and I am still having pain in my tooth.
We still waiting for the respond as my dentist said she sent the report again.
24 maart 2026
Review zonder uitnodiging
Antwoord van Enlighten Smiles
Hi Erika,
Thank you for taking the time to share your experience with us in such a detailed way. We really appreciate you bringing this to our attention, and we’re very sorry to hear that the treatment did not live up to your expectations and that you experienced such discomfort.
We’re pleased to hear that replacement syringes were arranged for you promptly, however the level of sensitivity and ongoing pain you’ve described is certainly concerning and not something to be overlooked. Tooth sensitivity can sometimes occur during whitening treatments, particularly depending on individual factors such as enamel condition, clenching or grinding of the teeth, or treatment planning, but it should always be manageable, under the guidance of your dentist
In terms of the shade outcome, some patients may take a bit longer to reach the B1 shade due to external reasonings, this is why we are to discuss the case with your dentist to evaluate the best next step, which is why your treatment may have taken longer than most other cases.
As per UK regulations, we’re unfortunately unable to deal with patients directly regarding treatment, however, we are happy to try and help you on this journey. Your dentist is best placed to assess your symptoms and review your treatment plan, with our full support, and we are more than happy to liaise with your dentist directly, should they require any assistance from our side. Should you be keen on this, please do send us a mail to social@enlightensmiles.com with your consent and dentist information
We’re truly sorry again for your experience and we want to reassure you that we will do everything we can from our side to support your dentist in resolving this for you
The toothpaste is amazing and I have…
The toothpaste is amazing and I have been using it for a long time and the service is very good.
23 maart 2026
Antwoord van Enlighten Smiles
Hi Sandy,
Thank you so much for your lovely words! We are so happy to hear that you have been enjoying the toothpaste for a long time now! it is great to know that we have been taking care of you with regard to the service as well.
We hope you continue to enjoy your toothpaste and we hope to continue to play a role in your oral healthcare journey!
Had my teeth whitened at my own dentist…
Had my teeth whitened at my own dentist with the Enlighten system
Was pleased how it went and had the enlighten toothpaste and the serum one included.
So have just ordered some more of the toothpaste as it does its job well.
Easy to order from you online but wish I could order the whitening gel too when I need to top up my teeth whitening.
The toothpaste was delivered very quickly and well packaged so will be ordering more when I need to.
20 maart 2026
Antwoord van Enlighten Smiles
Hi Sonya,
Thank you so much for your detailed and thoughtful review! We’re really pleased to hear that you had such a positive experience with the Enlighten system at your dentist, and that you’re enjoying the toothpaste and serum. It’s great to know the toothpaste is working so well for you and that ordering online was quick and easy!
We completely understand wanting the convenience of ordering the whitening gel for top-ups, and we truly wish we could help with that! Unfortunately, due to regulations around peroxide-based products, it can only be supplied by a dentist or with a valid prescription, so your dentist will definitely be able to assist you in getting some more as and when you need some!
Thank you again for your support, and we hope you'll continue to really enjoy your toothpastes! :)
Antwoord van Enlighten Smiles
Hiya Janet,
Thank you so much for your kind feedback! We're delighted to hear your delivery was prompt and that you had a great experience. We really appreciate your support! :)
Antwoord van Enlighten Smiles
Hiya!
Thanks so much for your review! We’re really glad to hear you were happy with the quick service! We hope you enjoy your products even more! :)
Love this toothpaste keeps my teeth…
Love this toothpaste keeps my teeth nice and white. I always get compliments ,people think my teeth are professionally whitened. Would highly recommend x
13 maart 2026
Antwoord van Enlighten Smiles
Hi Tracey,
Thank you so much for your lovely review! We’re thrilled to hear that you’re enjoying the toothpaste and that it’s helping keep your teeth looking so white. Getting compliments like that is always the best feeling!
We really appreciate your recommendation and your support! :)
Excellent website
Excellent website. Purchased two products and they were delivered within 24 hours - excellent.
9 maart 2026
Antwoord van Enlighten Smiles
Hi Barbara,
Thank you for your wonderful review! We’re so pleased to hear that you had a great experience with our website and that your order arrived so quickly!
It’s great to know everything met your expectations. We really appreciate you taking the time to share your feedback!
Antwoord van Enlighten Smiles
Hi there!
Thank you so much for your review! We’re so happy to hear your delivery was quick and seamless. It means a lot to us that you took the time to share your experience!
Really pleased with service
Really pleased with service! Delivery was prompt. and although I was not at home for delivery, the driver used his common sense and left my parcel in a safe place! Therefore no need to bother my neighbours or schedule re-delivery! I was very impressed.
4 maart 2026
Antwoord van Enlighten Smiles
Hi Stella,
Thank you so much for your kind words! We’re thrilled to hear that your delivery was prompt and that the driver was able to use his common sense to ensure your parcel was safely and happily delivered. Your feedback means a lot to us and we’re so glad we could make the process smooth and convenient for you! :)
Antwoord van Enlighten Smiles
Hi Alexandra,
Thank you for your kind review! We’re so glad to hear you’re happy with the item and that it arrived quickly!
Thank you for choosing Enlighten to level up your oral health! :)
Antwoord van Enlighten Smiles
Hiya Ann,
Thank you for sharing your thoughts with us! We’re really pleased to hear you’re happy with the products and that your order arrived on time!
We appreciate you taking the time to share your feedback and we hope you continue to enjoy your toothpaste!
Super quick delivery items are great…
Super quick delivery items are great quality fantastic customer service will definitely buy from them again
23 februari 2026
Antwoord van Enlighten Smiles
Hi Sheila,
Thank you so much for your lovely feedback! We’re delighted to hear your delivery was super quick and that you’re happy with the quality of the items!
It’s especially great to know our customer service made a positive impression, we truly appreciate your support and look forward to helping you again in the future!
Easy to order on line,excellent service.
26 februari 2026
Antwoord van Enlighten Smiles
Hi Allan,
Thank you for your kind review! We’re so pleased to hear ordering online was easy and that you received excellent service! That’s exactly the experience we aim to provide every time!
Good website easy to navigate
Good website easy to navigate, best prices the more you buy, my second time of ordering from the company
23 februari 2026
Antwoord van Enlighten Smiles
Hi Carol.
Thank you for your lovely feedback! We’re so happy to hear you found the website easy to navigate and that you’ve taken advantage of the multi-buy savings!
It means a lot that you’ve come back to order again and we really, really appreciate your continued support!
Teeth look whiter
Given this toothpaste as a gift, really improved the look of my teeth.
23 februari 2026
Antwoord van Enlighten Smiles
Hi Liz,
Thank you for your review! We’re so pleased to hear the toothpaste has made a noticeable difference and improved the look of your teeth!
What a lovely gift to receive, we’re glad it’s working so well for you!
Would not recommend this product…
Would not recommend this product toothache started in week two, mouth burning, horrendous experience, antibiotics prescribed, told i need two teeth out. Stopped the treatment and I want a refund .
11 januari 2026
Review zonder uitnodiging
Antwoord van Enlighten Smiles
Hi Steve,
Thank you for sharing your experience, we’re very sorry to hear how uncomfortable this has been for you, as that certainly isn’t the experience we would expect or want for anyone using our system.
If significant pain or irritation develops during whitening, treatment should always be paused and reviewed by the prescribing dentist. They are the most informed for assessing oral health and determining whether any underlying conditions may be contributing to symptoms, considering that your symptoms have been severe and largely uncommon for the system.
As whitening treatments must be prescribed and monitored by a dentist under UK regulations, any concerns around treatment or refunds would need to be addressed through the practice that provided your kit. That said, we would be more than happy to support them in reviewing your case!
If you’re happy to give consent, please email social@enlightensmiles.com with your consent and dentist’s details and I'll be more than happy to do my best to discuss your care with them and try to find a beneficial outcome for you
Again, we’re sorry to hear about your experience and will do everything we can from our side to help!
Not worth the money
Would get more stars if it wasnt so expensive.
Its not worth the price AT ALL, there are tons of way cheaper and equally effective white ing treatments. If theyre so confident in their product, they should offer refunds to anyone who doesnt get the ‘guaranteed’ result, instead they will just gaslight you and attempt to convice you that your teeth are B1 when they
clearly arent.
1 februari 2026
Review zonder uitnodiging
Antwoord van Enlighten Smiles
Hi Blue,
Thank you for sharing your feedback, we’re sorry to hear the treatment hasn’t met your expectations. We completely understand that whitening is an investment, and it’s disappointing when the outcome doesn’t match your expectations
Shade should always be measured clinically by the dentist using a professional shade guide, as B1 can appear different depending on lighting and complexion. If there’s ever uncertainty around the final result, we’re always more than happy to work directly with the supervising dentist to review the case properly.
As whitening is prescribed and monitored by the dentist under UK regulations, they remain responsible for assessing results and next steps, as the B1 guarantee is provided by us to the dentist, who then provides it to you as the patient. If you’d like us to support further, please email social@enlightensmiles.com with your dentist’s details and we’ll gladly look into this together!
We’re sorry you feel this way and will do everything we can from our side to help.
Excellent product worth the price my…
Excellent product worth the price my dentist advised me to use the black package toothpaste 5 days a week and the whiting twice because of my age and wear on my enamel so could be worth checking .
5 februari 2026
Antwoord van Enlighten Smiles
Hi Paul,
Thank you for your lovely words! We’re really pleased to hear you’re finding the product to be worth it and that it’s working well for you! It’s great that your dentist has tailored the routine to suit your enamel, personalised guidance often makes all the difference!
Thanks so much for sharing your experience and for giving us a place in your routine!
Excellent service
Excellent service. The package was delivered fast and in a good quality. Thank you.
2 februari 2026
Antwoord van Enlighten Smiles
Hi Desislava,
Thank you for your kind review! We’re delighted to hear your package arrived quickly and in great condition! We truly appreciate you taking the time to share your experience and we hope you enjoy your toothpaste! :)
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