Enlighten Smiles Reviews 392

TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Order came incredibly quickly. Much better value ordering 6 boxes of toothpaste. A good product helping to maintain my tooth whitening I had.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I purchased the whole kit from my dentist which was the whole teeth whitening I had to use it for 3 weeks very pleased with the outcome come my teeth are so white and now I buy the tooth paste Only... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Found your product very good at reducing sensitivity and staining after using a teeth whitening product. Ordered more as a result.

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Would get more stars if it wasnt so expensive. Its not worth the price AT ALL, there are tons of way cheaper and equally effective white ing treatments. If theyre so confident in their product,... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tandenbleekservice
  2. Cosmetische tandarts
  3. Cosmeticabranche
  4. Tandarts

Geschreven door het bedrijf

Whiten with a Guarantee ⭐️ We manufacture the best UK based professional teeth whitening system and our latest evolution, EVO4 is our fastest and most effective formula yet. With precision designed custom whitening trays, EVO4 gives VITA B1 results in just three weeks, and long-lasting results without the need to make lifestyle compromises. Carry on enjoying red wine and other favourites while living life to the full.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

392 reviews

5 sterren
4 sterren
3 sterren
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1 ster

Heeft 100% van zijn negatieve reviews beantwoord

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Beoordeeld met 1 van de 5 sterren

Waste of money

I wanted a bright smile so my dentist recommended. Emlighten
After the first set of treatment we could only get to B2
So I was given a second amount of the solution 2
Also I bought extra tooth paste to help
Some day brushing my teeth three times day
However I can’t get to B1 and some days my
teeth don’t even look like B3
Very disappointed

8 december 2025
Logo Enlighten Smiles

Antwoord van Enlighten Smiles

Hi Martin,

We’re really sorry to hear you’re feeling disappointed with the results. We do offer our B1 guarantee with use of the Full Kit and, while it’s positive that your teeth did lighten initially, the treatment time can vary depending on natural enamel and how individual teeth respond, for a range of different external factors such as bruxism, age, etc.

As whitening is prescribed and monitored by the dentist, they’re essential to assess your results and advise on next steps for us. If you’re happy for us to support further, please email social@enlightensmiles.com with your dentist’s details and we’ll gladly reach out to your dentist with regard to your case and review your treatment together to come to the best outcome for you

Beoordeeld met 1 van de 5 sterren

Unbearable sensitivity

When I went to my dentist for teeth whitening, this is not what I expected. It feels very old school and basic. It's uncomfortable, long-winded, and the side effects are miserable.
I have completed week one but I've had to stop week two after 6 days because my mouth aches constantly; my gums are on fire and even my throat is sore. I'm waiting for further advice from my dentist, as he also recommended a week 3 which I'm not sure is standard and involves using gel for 1 hour a day in the final week. Based on my experience so far, I would highly recommend people go into this treatment fully informed about what's ahead. I was very trusting and believed that, for the price, I'd be receiving the best, most advanced treatment possible, not just some bleach and trays.

My dentist did warn me about sensitivity but then said it was rare for anybody to experience this. Oh my goodness, this is not true! I've never experienced anything like it. I have had sensitivity from the start and in week two it ramped up to even higher levels of pain and misery. My teeth and gums are aching even during the day after the trays have been removed. The sensitivity stick has been utterly useless and hasn't provided any relief from the symptoms. Sensodyne toothpaste has offered minimal relief but hasn't been a match for this level of inflammation, pain and sensitivity.
It's unbearable.
I've also been disappointed with the advice and guidance from my dentist. When I reported sensitivity during Week 1, they just referred me back to the generic instructions on the box and basically told me to persevere. I've emailed them separately to this review to ask for further guidance as I'm not going to complete the rest of the treatment without some personalised advice.
In terms of whitening: my teeth have always been a stubborn off-white and so far I can see that the treatment is achieving some degree of noticeable colour change in the morning, but it doesn't seem to last and by the evening I feel like I'm back to square one. You don't need to avoid staining foods and drinks during treatment. I have continued to have my usual one tea and one coffee daily and I always brush my teeth afterwards. I don't smoke or drink red wine, so shouldn't be challenging the treatment too much. My dentist assured me that my teeth would be sparkling white at the end of the treatment, but I'm not convinced.

I have had laser tooth whitening in the past which I actually found to be quicker and much less painful. I have always had stubborn off-white teeth and lasering didn't make my teeth film star white, but it was enough to make me happy to smile.
I'm not sure what to expect from this - I'd have expected better results after two weeks but accept that I still have a week to go. Having paid all this money, I want to try and see it through if possible and I'm hoping that if I have a break for my poor aching gums to calm down, I'll be able to complete it.I'll have to update my review with whitening results but for now I wouldn't recommend this to anyone!
Even without the side effects, using the trays everyday or night for 3 weeks is quite uncomfortable and inconvenient in itself, especially as the gel has to be refrigerated so you can't keep it in the bathroom.
I think when I paid £600 for this, I was somehow expecting something more advanced than a DIY process which involves just putting varying degrees of bleach on my teeth every day for almost a month.
I'm sure it works for some people but clearly, looking at all of the negative reviews, the side effects are a genuine concern and underplayed by dentists.

2 februari 2026
Review zonder uitnodiging
Logo Enlighten Smiles

Antwoord van Enlighten Smiles

Hi Kerry,

Thank you for taking the time to share your experience — we’re really sorry to hear how uncomfortable and upsetting this has been for you. We completely understand how distressing ongoing sensitivity can be, especially when you were hoping for a smooth and premium experience.

While some sensitivity can occur with any whitening system, the level you’re describing is not typical and should always be reviewed and managed clinically. Whitening protocols, treatment length and progression are prescribed on an individual basis, which is why personalised guidance from the supervising dentist is essential rather than relying on generalised instructions alone.

It's concerning to hear that the treatment felt DIY for yourself. Under UK regulations, whitening treatment must be prescribed, monitored and adjusted by a registered dentist, as they are the only ones able to assess oral health, enamel response and suitability throughout treatment. If sensitivity develops, treatment should be paused and reviewed — continuing through pain is never advised.

With regards to results, whitening is cumulative and can fluctuate visually during treatment as teeth dehydrate and rehydrate, giving the illusion of whiter teeth when dehydrated. Temporary changes throughout the day are common, and final shade should always be assessed clinically by the dentist using a shade guide rather than day-to-day appearance alone.

We’d really like to support you further by working directly with your dentist to review your case and see how this can be improved safely. If you’re happy to give consent, please email us at social@enlightensmiles.com with your dentist’s name and practice address, and we’ll gladly reach out to them to discuss next steps.

We’re truly sorry this experience has been so difficult for you. Please be assured we’ll do everything we can from our side to help rectify your experience

Beoordeeld met 5 van de 5 sterren

I love this product

I love this product, it is the best! I have tried so many whitening tooth pastes. This one keeps teeth looking clean and white, highly recommend

19 januari 2026
Review zonder uitnodiging
Logo Enlighten Smiles

Antwoord van Enlighten Smiles

Hi Rosemary,

Thank you so much for your lovely review! We’re thrilled to hear you love the product and that it stands out from the others you’ve tried!

Keeping teeth clean and white is exactly what it’s designed for, so it’s great to know it’s working so well for you. We really appreciate the recommendation!

Beoordeeld met 5 van de 5 sterren

Love it

So far loving it

7 januari 2026
Logo Enlighten Smiles

Antwoord van Enlighten Smiles

Hi there,

Thank you so much for sharing your thoughts with us! We hope you continue to love the toothpaste!

Beoordeeld met 5 van de 5 sterren

First class toothpaste

First class toothpaste. Keeps teeth white and calm. Thanks

15 december 2025
Logo Enlighten Smiles

Antwoord van Enlighten Smiles

Hi Susan,

It's so lovely to hear that you've been enjoying the toothpaste! Thank you for sharing your thoughts with us!

Beoordeeld met 5 van de 5 sterren

Great product.

Live this toothpaste, bought initially to maintain brightness after tooth whitening process. The postage is always fast, always a discount code to buy multipacks and my teeth are still white. I have sensitive teeth so use both the normal whitening during the day and the sensitive at night. Great product.

11 augustus 2025
Logo Enlighten Smiles

Antwoord van Enlighten Smiles

Hi Annette,

It truly warms our hearts to hear that you've stayed with us, even after your whitening was completed! We formulate every product with so much love and care, and we're so pleased to hear that it shows!

Thank you for sharing this with us and we look forward to continuing to be a part of your self care journey!

Beoordeeld met 5 van de 5 sterren

Cost

Cost, Delivery.

22 december 2025
Logo Enlighten Smiles

Antwoord van Enlighten Smiles

Hi Valerie,

Thank you for your review! We’re delighted you’re happy with the price, and quick delivery — exactly the experience we aim to provide every time!

I hope that you enjoy your toothpaste! :)

Beoordeeld met 5 van de 5 sterren

Great

Great, fast service, thank you.

19 december 2025
Logo Enlighten Smiles

Antwoord van Enlighten Smiles

Hi Kate,

Thank you for sharing your experience! We love hearing that everything went as smoothly as possible!

We hope that you enjoy your products!

Beoordeeld met 5 van de 5 sterren

received order very quickly

received order very quickly. would really recommend the toothpaste.

12 december 2025
Logo Enlighten Smiles

Antwoord van Enlighten Smiles

Hi Angela,

Thank you for your review! It's so lovely to hear that you're enjoying the toothpaste enough to recommend it!

We really appreciate you taking the time to share your thoughts!

Beoordeeld met 2 van de 5 sterren

Disappointing

Rubbish! I had better results with an in-house whitening experience! For £650 i was even just hoping for 5 shades brighter. I had to suffer through all those nights of wearing the guards that were an extremely tight fit- I could nt wait to get them off! The 2 stars is for the enlighten whitening toothpaste- at least that's decent. It's like a temporary whitening effect I don t believe all these reviews at all-no way has this system worked and given 16 shades on a majority of people just on its own. Absolutely no way. However, I am pleased that I used Enlighten because if I had used a cheaper system that had not worked I would have said if I had known I would have used enlighten instead of this. I ll stick to in-house whitening sessions!!

3 oktober 2025
Review zonder uitnodiging
Logo Enlighten Smiles

Antwoord van Enlighten Smiles

Hi Sia,

Thank you for sharing your experience — we’re genuinely sorry to hear that the results didn’t meet your expectations, especially after committing fully to the whitening. We completely understand how disappointing that must feel.

Every smile responds differently to whitening, and factors like natural enamel thickness, tooth anatomy and starting shade can all influence the final result. Some people do see very large jumps in shade, but others may whiten more gradually, which is why your dentist’s clinical assessment is so important.

That said, we never want anyone to feel they’ve been left without clarity or support. If you’re willing, we’d really like to work with your dentist directly to understand exactly what happened in your case and explore whether there’s anything that can still be done to move you closer to the shade you hoped for.

If you’re happy for us to reach out to them, please send their details to social@enlightensmiles.com so we can look into this properly. We’re here to help, and we take all experiences very seriously — you don’t have to navigate this alone.

Thank you again for taking the time to share your feedback and I hope that we can work together to improve your experience

Beoordeeld met 5 van de 5 sterren

Great service and price

Great service and price

1 december 2025
Logo Enlighten Smiles

Antwoord van Enlighten Smiles

Hi John,

We're thrilled to hear that you enjoyed the service and found the toothpastes affordable! We hope that you enjoy using them!

Beoordeeld met 5 van de 5 sterren

Really quick delivery

28 november 2025
Logo Enlighten Smiles

Antwoord van Enlighten Smiles

Hi Jannette,

Thank you for your review! We’re so happy to hear your order arrived nice and quickly — just how it should be!

Beoordeeld met 5 van de 5 sterren

order came next day

order came next day. Brilliant service

28 november 2025
Logo Enlighten Smiles

Antwoord van Enlighten Smiles

Hi Theresa,

Thank you for your review! We’re so glad your order arrived the very next day — that’s exactly the level of service we aim for. We're delighted to hear you found everything brilliant!

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product, I highly recommend over the others whitening system.
Special thank you goes to the very efficient and excellent customer service at the sales department Katie that made everything possible and easy to understand.

Kind regards

Jhon Benaglia

28 november 2025
Review zonder uitnodiging
Logo Enlighten Smiles

Antwoord van Enlighten Smiles

Hi Jhon,

Thank you for such a wonderful review! We’re delighted to hear you’re so happy with the product and that you’d recommend it over other whitening systems — that means a lot!

A special thank you as well for your kind words about Katy. We’ll be sure to pass your message on — she’ll be thrilled to know she made everything clear and easy for you!

Beoordeeld met 5 van de 5 sterren

Great service very quick delivery…

Great service very quick delivery grateful for customer service sorting out my query very quick but after a annoying email back to us so had to ring up again to get it sorted properly which was done with an apology thank you

27 oktober 2025
Logo Enlighten Smiles

Antwoord van Enlighten Smiles

Hi Paul,

Thank you for your feedback — we really appreciate you taking the time to share it! We’re glad to hear your delivery was quick and that our team were able to get everything sorted for you!

We’re genuinely sorry for the frustration along the way, though. You shouldn’t have had to chase things up, and we appreciate your patience while we put things right! Thank you again for bearing with us — we’re always here if you need anything!

Beoordeeld met 5 van de 5 sterren

Great products

Great products! Really do make a difference

21 oktober 2025
Logo Enlighten Smiles

Antwoord van Enlighten Smiles

Hi Kym,

Thank you for your review!

We’re so glad to hear you’re enjoying the products — it’s always lovely to know they’re making a real difference to your smile!

Beoordeeld met 5 van de 5 sterren

The whitening toothpaste is amazing!

The whitening toothpaste is amazing!
I've completed the teeth whitening programme via my dentist and am thrilled with the results, i now buy the toothpaste regularly to keep my teeth looking white and bright. Quick delivery too

20 oktober 2025
Logo Enlighten Smiles

Antwoord van Enlighten Smiles

Hi Lisa,

Thank you so much for your lovely review! We’re thrilled to hear how happy you are with your whitening results and that the toothpaste is helping you keep that bright, fresh look!

I'm so happy to know your deliveries have been quick and smooth too! That's the Enlighten experience we strive for! :)

Beoordeeld met 5 van de 5 sterren

Been using Enlighten whitening…

Been using Enlighten whitening treatments through my dentist but iam carrying on using the serum and whitening toothpaste as you only get one of each with your 1st treatments I can really see a big improvement

3 november 2025
Logo Enlighten Smiles

Antwoord van Enlighten Smiles

Hi JB,

Thank you for your lovely review! I'm so glad to hear you’ve continued using the serum and whitening toothpaste after your initial treatment — that’s the perfect way to keep your results looking fresh!

It’s wonderful to know you’re seeing such a great improvement and I'm so happy that we're playing a part in your Oral Health journey!

Beoordeeld met 5 van de 5 sterren

Great price

Great price, great item. Delivery quick.

3 november 2025
Logo Enlighten Smiles

Antwoord van Enlighten Smiles

Hi John,

Thank you for your review! We’re delighted you’re happy with the product, price, and quick delivery — exactly the experience we aim to provide every time!

I hope that you enjoy your toothpaste! :)

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