Entwistle Green Lettings Reviews 

They don't vet landlords or properties, essentially just enabling bad/slum landlords. We moved into a "freshly refurbished" property which from day one had a litany of issues... 5 months on they're all still issues. Entwistle Green ultimately re-enforce the fact that renters should be treated as second class citizens, we'll never use them again.

When to view a property with this agency and there was no mention of any parking restrictions when enquiring about the property and many questions were asked.
When I turned up to view the property and saw the restriction I asked if the agent had a parking permit give that no mention of any restrictionshad been mentioned. I was told no however, not to worry as there may be one inside the property.

This turned out to be untrue, in that there was no permit inside and the agent was aware of this already which has now come out after complaining. As a result of the miss information, it resulted in me getting a £70 fine and Entwistle Green have basically denide any conversation ever took place regarding the parking and that I should have known prior to arrival because of a tiny sign that is in the corner of an image of the property online.

If they can't even make you aware of something as simple as a parking restriction............ need I say anymore. I for 1 won't be using this agent again.
£70 to view a property.

Took my holding deposit for an agreed let, was very excited about the place! Then started asking for things they hadn’t previously mentioned, said student loans didn’t count as proof of finance (despite knowing this prior and it saying nothing on the application contract about only professionals being allowed to rent) and kept me in limbo for almost a month with very slow replies. Suddenly they took back their offer and rejected the application but refused to refund the holding deposit. Absolutely scammers.

Lied to about exchange of contract stating it would be done and not to worry. Only to be told, i would have to wait another 5 months. Lies! Terrible estate agents. Very pushy to grab a sale just for some commission

Not sure if helpful for most, but in my search for a rental flat that would accept pets (yup, still in 2021) Gail Hines was a pleasure to speak to and whilst I didn't have any viewings or secure a property via Entwistles, Gail was able to advise me on a few things that may help with my search, instead of "No, sorry no pets, good bye" that I received from so many others. Thanks again Gail.

Just awful. This estate agent over charges tenants on rent and then never fixes anything. Months without a working boiler, back door jammed shut and won't open, kitchen ceiling hanging down and flooding the kitchen every time someone has a shower. This has been going on for 5 months. Council now involved. Please avoid, these guys are out right scammers.

Gail in Liverpool Office has been very helpful in suggesting ad showing us possible new home. She has been a great help and willing to understand the minds of new immigrants.

My family and I have been renting from Entwistle Green since September 2020 in Maghull. NEVER AGAIN! Nothing EVER gets fixed or reported to the landlord, even when we get through to the landlord nothing gets done. We were promised a new turf, which we got but was laid by some odd jobs man that obviously didn’t have a clue what he was doing because you can see the joins we’re the turf hasn’t knitted together. We were promised that drawers in the kitchen would be realigned as they weren’t quite right, which were still waiting for except now we have a drawer face HANGING OFF. Entwistle Green don’t seem to think this is much of an issue even though we have a toddler running around. Paying a ridiculous amount of money every month for a house that’s falling to bits. Dont bother with this company. Only care about the landlords and not the tenants.

3 emails and Can’t answer one simple question, regarding the property’s, they literally don’t have a clue.. what there flogging, avoiding in the future..

Steer clear from this company! Most unprofessional company in the world! Especially the Allerton Road Branch in Liverpool

My parents house in Maghull still is advertised as a detached bungalow when we have told them 4 times it's a semi detached bungalow, even when they came to take photos they still get it wrong , had loads of viewers then you see the reaction when it's not a detached , waste of time and money , I want the head office to call me and arrange a compensation deal

Used this letting agency to let my home out, much to my regret.
The tenant had debts going back several years and was being pursued by various debt collecting agencies.
Also a criminal record for fraud and embezzlement.
Incredulously Entwistle Greens "rigorous and thorough' vetting procedures did not find any of this information.
Instead they gave her the keys to my home and she left owing me over £2000 in arrears
Absolutely appalling service!

Me and my brother was trying for weeks trying to get a place for ourselves but the people at entwhistle green in bury helped us so much , they did everything in a professional manner and were very supportive throughout the whole process. I’d just like to say the level of professionalism was through the roof as they just constantly were the best people to do this for us, not only that but some of the most caring and considerate people, not to mention how genuine they are. Thankyou very much to Martin and Leanne at bury entwhistle green.

A big thankyou to the ladies at Entwistle Green Allerton, especially Gail, Bev and Ellie. We have several properties with various agents but these are by far the best agents we have used. We are renting out a flat in Allerton, it needed some work doing, we had problems getting tenants in. Within 3 weeks of contacting Entwistle Green, they have sorted out all the work at the best cost with little involvement from us, advertised it and got a great tenant in who is paying 6 months in advance. They did it with a smile, professionalism, hard work and they really seem to enjoy their job. We are on a full management agreement and don't expect to spend anywhere near the time or stress we previously had with this property, leaving it in their capable hands. I am now giving Entwistle Green Allerton the management contract for my HMO in Manchester. I fully recommend this team, haven't got a bad word to say about them.

Just wanted to say a big Thankyou to Gail J Hines an the Allerton branch. She has gone above and beyond trying to her us find a home to rent.

Excellent professional care from the team at Entwistle Green lettings team.
Gail Hines was exceptional .
Professional advice on marketing and every step of the way up to moving the tenants in.

This estate agents is a complete waste of time and money.
I offered on a property, offer was accepted, valuation booked and paid for, searches started, ready for completion in 2 weeks.
They have accepted an offer from another buyer.
What a waste of time, I’m an experienced landlord and this has never happened to me with other estate agents.
Usually I have a good relationship with my estate agents and they work well with me as they know I buy a couple of properties every year.
Never using these people again

this might come across a bit harsh

but do not view ,sell , or rent your property through this company

i paid full asking price for a property they marketed on monday i offered them full £425000 tuesday they made me run around asking for silly documents eg driving licence copy but needs to be in colour
i spoke to the seller who accepted my offer and by friday my solicitor had contacted them my mortgage advisor has given them all required.

Why not be honest they kept showing the property to buyers even though the seller had said no he tells me they told him he had signed a contract.

the 2 ladys who work in thjs office julia and steph have no idea and customer service they dont understand.
there words we work for the seller buyers dont mean anything to us

on monday they started playing myself off with others and coming with, would you like to up your offer as we got higher than the asking price.

my point on all this is why not just be honest and say we will keep viewing open and best price gets instead off making you run around for silly documents when theyve no intention of accepting the offer.

I would give 0 if I could

Just enquired to the blackpool office about a house a snotty young girl answered and told me more or less not to bother with a viewing as they already had quite a few and to call back in a few days and see if it had gone.She kept talking over me butting in and even laughed at me at one point. She then said if I wanted a viewing she would have to put my details in a computer which I think she wasn't happy about and is why she put me off.
Will never contact these again.

Would like to thank Gail J Hines in helping my parents move.i to there New Home.