Unfortunately our experience with this Maghull branch is shocking! Our property manager Carlie replies to emails at best 3-4 weeks later. Can never get in touch with anyone in the office. Told you wil... Toon meer
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They don't vet landlords or properties, essentially just enabling bad/slum landlords. We moved into a "freshly refurbished" property which from day one had a litany of issues... 5 months on they're al... Toon meer
Viewed a property beginning of October, had a few questions they didn’t have answer to so had to wait, still waiting for reply, had to find out answers myself. Put offer in, no replies from emails, ha... Toon meer
After being scammed with purple bricks I was very weary especially having 2 young children! However from start to finish entwistle green was really helpful really good with communication and couldnt o... Toon meer
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I never actually got a property with…
I never actually got a property with Entwistle Green but Ryan was extremely helpful & accommodating.
Thank you Ryan
Louisa and Sam from Crosby Branch made our…
Louisa and Sam from crosby branch made our move easy with great customer service can't thank them enough
I can't thank the Maghull Office in Merseyside enough
I can't thank the Maghull Office in Merseyside enough for the help support and commitment the team provided throughout the purchase of my home. The knowledge, skills and abikity the team have is amazing, and although they are very busy, they always had time to help and assist. Communication was excellent throughout my purchase, to include excellent interpersonal skills that always made me feel reassured. The branch Manager Sarah and Georgia were totally amazing at their job and really lovely people. Sam, who was my financial advisor was truly both a lovely person and excellent at his job. Moving home is a stressful time, however. The team at Maghull helped me from start to end. I would highly recommend the team at Maghull to help with house sale,purchase or mortgages. Thank you so much Lynn Handley 😘
Me and my partner are very happy with…
Me and my partner are very happy with the service from Jack Butterworth in the Blackpool office. Very professional at all times. Was always in constant contact with us and never left us in the dark.
From the looks of things Jack will go very far in that industry just due to the sheer dedication he shows towards his position and helping other people
Kind regards , Declan
Great service and support
Grace was absolutely great from beginning to the end. Personal touch and concern for both buyers and seller made the process much easier. The whole process from setup to launch was well managed. Photo service and marketing helped for a quick sale.
The service was excellent!
Entwistle Green
Entwistle Green, Blackpool are probably the worst estate agency I have dealt with in a very crowded field. I agreed to them letting a flat I owned and they failed to make me aware that the tenant had failed the reference check. They rang and asked if I would accept a guarantor for the rent, but gave me no explanation as to why that was required. The tenant was the worst tenant I have ever experienced in 30 years of letting property. He assaulted three policemen in the house, threatened my other tenants and myself. He was dealing in Spice and was, for the most part drugged up to his eyeballs. He wrecked the flat which had just been renovated and paid no rent at all apart from the initial amount. I was given no help from the office and in the end had to pay him £700 to leave. They have kept the deposit he paid and said they can't pay it back to either of us. I cannot recommend this agency in any way, shape or form.
So refreshing to deal with enthusiastic…
So refreshing to deal with enthusiastic knowledgeable staff. Rachael was fantastic on the phone and left a great first impression. Poppy came to do the valuation and was really took time to discuss everything and again had the knowledge and was prepared fully. They put themselves out for viewings etc where others estate agents make little effort to accommodate a date a time you need. I will 100% be using these girls. Brilliant 👏
Excellent service from Sherry and Tracy…
Excellent service from Sherry and Tracy at the blackburn branch, process for applying for a house to rent was smooth and hastle free, very helpful staff, highly recommended, thank you letting team blackburn
A bit disorganised
First valuation was cancelled by them as it was apparently booked, under the wrong branch, only told on the morning of the valuation , second valuation missed as valuer was ill, told I'd have to wait 2 weeks for another booking. Didn't want to take the chance as I'd already taken two days off work for them. Understand people get ill but when you've let someone down twice you move them to the head of the queue not keep them waiting for another 2 weeks.
There tenants next to use have been the…
There tenants next to use have been the worst in civilised people I have seen in my life. They have smashed up there property drugs on the street police have been involved more times then I count absolute living hell for over 5 years. But somehow these people think it's fine to keep such an abusive rough tenant in the same property. Were sick to death of them. Weve complained so many times to them and police nothing gets done. There tenant dings loudly all day of the top of her voice were fed up. I will be taking legal action against this agancy
This House agent is racist they don’t…
This House agent is racist they don’t want to sell houses to Asian people
That’s person is Sarah Watson
Horrible staff
Horrible staff
Tells you their staffing problems.
Continually having to chase
Interrupts you when you talk to them
Warrington branch you are so unprofessional
Lucy Lisa please learn some manners
Shannon is a lovley and very helpfull…
Shannon is a lovley and very helpfull person. I am very happy with the profesionalism and prompt agent.
Pleased with the experience with her.
Sorina Alexandra Neamtu
Professionals!
Thank you very much for the professional and prompt response service.Shannon and Mike were very helpfull.
The best! Thank you guys!
STAY AWAY
We see in second month renting our house out via Preston office !
And so far it has been issues after issues
They never explained charges any charges at all they just charged literally the whole months rent
Then they used the horrible horrible horrible cleaning ladies !
Then very very overpriced company to sort the j use out just to paint some wall they wanted to charge almost £900
I’m shocked
If you are a landlord STAY AWAY FROM PRESTON OFFICE AGENTS
You will be out of pocket overpaying for every single thing they will not resolve your complaints at all !
Promote Gazumping
The agent accepts an offer and then puts on the listing that anyone hoping submit a higher offer before exchange, while a buyer is completing conveyancing, should be ashamed.
Why would you trust them either as a buyer or seller?
Preston branch is a Waste of time
Waste of time
On the market for 8 months, dropped the 99k price to 85k and all the viewings after that were Asian landlords wanting 30k off that !!!
The biggest concern is they never answered the phone, I called over 100 times and got answered 3 times, left voicemail but no reply, totally unprofessional, never even had my property advertised in branch, but had plenty boards with property sold that could be removed, the sale board was on a thin stick in the garden that did not stand the weather, I asked to be sorted out but nothing, and after all this the sale fee would have been £2300, even if sold for 85000, double other agents, would not recommend at all
DO YOUR RESEARCH OF OTHER AGENTS FIRST AS MOST ARE HALF THE PRICE FOR A BETTER SERVICE
We rent via Entwistle Green
We rent via Entwistle Green, and our main office is St Helens. The staff are amazing and Karen, our lettings manager is great to, I would definitely recommend Entwistle Green St Helens
Do not use them - Very unprofessional
I was recommended by an agency Get Agent (where you can compare different agencies) to contact Entwistle Green as I want to find out about either letting or selling my property in Liverpool City Centre. I spoke to a lady on Wednesday and said that I would like to arrange a combined viewing for letting and sales and she gave me some slots. I then spoke to my managing agent and asked him to be present at the property at the time we arranged also confirmed with Entwistle (Kelis Rogers). I not only spoke to her on the phone, I was then sent an email and two text messages to confirm that Sophie Marlow will be visiting. My agent waited for them for sometime and they never turned up. They did not even have the courtesy to call me and tell me they weren't coming, but finally when I called them and asked them what happened and why no one turned up - that lady had the audacity to tell me that I hadn't confirmed. I was aghast. Instead of apologising that they decided not to turn up, they actually blamed me after the appointment had been confirmed on 4 occasions. I still cant believe they blatantly lied to me on my face. Definitely avoid. And when I came to do a review of this agency - I saw that their rating is 2.6 - which says a lot.
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