Avoid ERR! I have finally parted ways with ERR after very poor customer service. Helplines are useless so don't waste your time.support is non existent. Any problems, they don't want to know. They se... Toon meer
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Lees wat reviewers zeggen
I would like to express my sincere appreciation to my college for providing a supportive learning environment and helping students achieve their goals. The knowledge, skills, and experience I have gai... Toon meer
Bedrijf heeft geantwoord
Staff are well Coming and very knowledgeable in helping every student understand the requirements of being a Electrician. Facilities are good clean up to date. Tea and coffee plus water availabl... Toon meer
Bedrijf heeft geantwoord
Helpful training but still need your own study Engineering Real Results provides useful training and helped me with understanding key topics for Level 2 plumbing. The content is clear and easy to... Toon meer
Bedrijf heeft geantwoord
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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The facilities and the staff are…
The facilities and the staff are incredibly friendly and ready to mentor

Antwoord van Engineering Real Results
Training facilities are in very good…
Training facilities are in very good shape and condition. The tutor is the best.
I enjoyed the levelnof support given by the tutor and the training standard was very impressive.

Antwoord van Engineering Real Results
IT WAS REALLY GREAT
IT WAS REALLY GREAT, THE PRACTICAL CLASSES, TUTORS AND ENVIRONS WERE ALL GREAT.

Antwoord van Engineering Real Results
Was really good I’m learning a lot and…
Was really good I’m learning a lot and get more then I’m thinking I’m so excited to go back again

Antwoord van Engineering Real Results

Antwoord van Engineering Real Results
Frustrating admin and wait times
Have been waiting months now to get booked into week 8. Worked hard to complete the relevant material and it takes so long to get booked in. So frustrating as the whole point of this course is to get completed at your own pace. Especially when I'm currently working in the industry and my progression is dependant on this course.
Material itself is ok and the tutors in centre are good - the course is mainly let down by admin and waiting times.
In addition, I emailed my frustrations to customer support who got back to me telling me to call them instead which is hard for me because the customer support phone line is open on weekdays when I'm working. Very frustrating as I just want to get done and am being held up by the waiting times to get to centre.

Antwoord van Engineering Real Results

Antwoord van Engineering Real Results

Antwoord van Engineering Real Results
Thank boss for this opportunity I very…
Thank boss for this opportunity I very good for me to know more about my career choices or job

Antwoord van Engineering Real Results
The onsite training is fine but the…
The onsite training is fine but the online stuff is abysmal tgr tma tests take a week to mark which spins out the on line bit and it took 6 months to get a date for the physical training

Antwoord van Engineering Real Results
Many of the positive reviews are…
Many of the positive reviews are botted, you can tell, or they'll be the same person reviewing them positively more than once. Really suspect. I spoke to a tutor today; even he admitted the course is a scam (straight from the horse's mouth). They also deny you extra help and time when you have previous school records of being given extra time, which they will somehow deny even though you don't need to prove that. They also give you literally no help or any feedback on what you did wrong on the exam and basically just tell you to leave if you pass or fail (they don't care, they already have your money). This training provider has already been exposed in articles, which they will be aware of, and I would be very careful about who they decide to cross again. I'm surprised how they even still have a license to actually hand out qualifications; it's so bad. So I would like some actual help or I'm going to my cousin who works as journalist about this and they can have another hit piece written about them. I don't try and threaten by saying "we'll kick you of the course" because thats how low these people are, don't try and false flag my review either. They opporate as loan sharks to essentially steal your money and provide absolutely nothing in return they will 110% get sued in the future and I won't be suprised they have hit pieces on them in the daily mirror already so this won't last to long.

Antwoord van Engineering Real Results

Antwoord van Engineering Real Results
Completion level 2 diploma with higher…
Completion level 2 diploma with higher confidence installation, maintenance, commissioning with a good skill in soldering and bending of copper and low carbon steal to various angle.

Antwoord van Engineering Real Results
I had a great experience completing my…
I had a great experience completing my practical training with ERR. The instructors were knowledgeable, patient, and explained everything clearly, which made learning much easier. The hands-on training was well organised and gave me valuable practical skills and confidence.
Overall, I would highly recommend ERR to anyone looking to develop their practical electrical skills in a supportive and professional learning environment.

Antwoord van Engineering Real Results
Extremely disappointed
I have given ERR one star because my experience has been extremely disappointing.
I submitted a formal complaint but never received a written response. Although I received a phone call from Customer Service, the matter was not handled professionally. During the call, I specifically requested that my complaint be responded to in writing. More than three weeks have now passed without any response, despite the automatic acknowledgement email stating that complaints will receive a reply within 7–10 days.
The biggest issue has been the delay in booking my practical Weeks 8 and 9. When I enrolled, I was assured during the sales process that once I had completed the online learning and was ready, practical sessions would be arranged within a few days or weeks—not months. Unfortunately, that has not been my experience.
These delays have affected my ability to complete my City & Guilds 2391-52 qualification on time, which is important for securing employment as an electrician. The lack of communication and failure to provide clear timescales have caused unnecessary stress and financial pressure.
In my experience, the level of professionalism from Customer Service has been well below what I expected. Overall, the reality has not matched the promises made when I enrolled.
I am now seriously considering whether to continue with the course. Based on my experience, I would not recommend ERR to friends or family at this stage. My advice to anyone considering enrolling is to carry out thorough due diligence, ask detailed questions about practical training timescales, how to achieve 2357 competence portfolio and obtain commitments in writing before signing up.

Antwoord van Engineering Real Results
Great experience.
Great experience.. learned something unexpected, am full with gratitude 🙏🏻

Antwoord van Engineering Real Results
The tutor staff are wonderful because…
The tutor staff are wonderful because they understood the assignment.

Antwoord van Engineering Real Results
Customer service not good
Customer service not good. No parking in Wolverhampton training centre.

Antwoord van Engineering Real Results
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