Eurolines Reviews 

Ich bin von München - Zürich mit Eurolines gefahren.
Es war eine ganz normale Bus fahrt.
Das einzige war zu bemängeln war, war dass der Bus 35min zu spät in München ankam und man wurde nicht informiert, der Bus war dann nur 10min später in Zürich.
Die Toiletten waren sauber.

Médiocre, pas de remboursement malgré un trajet plus que perturbé et un conducteur/chauffard limite dangereux.

Auf dem Ticket ist zu lesen: "… bitte … unbedingt ausdrucken."

Also kein Online-Ticket. Und Ausdrucken ist leider (dort in Portugal jedenfalls) nicht möglich.

Anruf bei der Servicehotline: „da können wir nichts machen; das müssen Sie stornieren“.

Und Schluss!

Keinerlei Versuch, zu helfen; zB Ausdrucken in Reisebüro, nix, garnichts!

Wir sind schwer enttäuscht; Eurolines?

Nie wieder!😒

Update: Anruf bei der Deutschen Touring in Hannover, und hier gab's immerhin klare, freundliche Ansagen ohne den Versuch einer Schuldzuweisung wie bei der Frankfurter Nummer, die ich zunächst erreichte. Und Tipps, wo das Ticket ausgedruckt werden kann; Copyshop, Internetcafé zB.

Also, toll ist's immer noch nicht, aber nach all der berechtigten Aufregung bleibt als Fazit:

Bei Eurolines gibt's zurzeit keine Online-Tickets, also sichergehen, dass du's ausdrucken kannst!

Don't you even dare book a ticket with Eurolines. I was going to Sweden to celebrate christmas from Prague bus station, I was 40 minutes early and when the gates finally opened 20 minutes late, the bus was not there and it did not arrive for 2 hours. I stood in the freezing pouring rain without shelter for so long until I gave up and had to book a hotel ticket for my last money, leaving me stuck in a country I know nothing about. Extremely terrifying. I'm still stuck here, waiting for my paycheck so I can try to find a plane ticket after Christmas. Eurolines sucks.

Bus annulé à la dernière minutes, on nous dit alors de prendre le suivant et le personnel travaillant pour la compagnie nous dit qu'ils nous bien enregistrés dans ce dernier. Après 3h d'attente à Paris, le chauffeur nous dit que nous ne sommes pas enregistrés dans son bus alors que le personnel nous l'avait affirmé. On a finalement pas pu rentrer dans ce bus et avons préféré rentrer par nos propres moyens vers Bruxelles...

The bus driver did not scan my ticket and that of other people. Plus there was no sign on where the bus was heading. After being 20 minutes on the bus a lot of people realised that we were not heading in the direction of the place on our ticket (Amsterdam) instead we arrived in Bruxelles. Once in Bruxelles the bus driver did not help us and neither did other people working for the company. Horrible company!

1st December 2019.....09:40 bus booked.
Sister in law due to join flix/eurolines bus at stop24 Hythe near Folkestone for travel to Paris. The M20 junction 11 for Stop24 was closed so the driver took it on himself to forget the pickup despite there being an alternative route to the stop. The bus was going via the channel tunnel so we managed to intercept it at the Folkestone terminal and the bus was stopped and made to wait for her. If it hadn't been for the channel tunnel people it would have just gone. The payment is a contract. When will eurolines/ flixbus get a grip of the drivers and advise them they don't make the rules. On her arrival on Friday the same problem existed with the M20 junction and the driver wanted to drop her on the M20!
Their drivers are very inconsiderate and should be managed better.

Horrible trip. l will not use again.

I travelled from Brussels to Dusseldorf with eurolines bus. One of the staffs there in Brussels was very unfriendly and mean!
A few minutes I got the boarding pass from him and asked me to wait outside although he was telling others to go directly to the bus!
I asked him again why should I wait outside while all others are moving to the bus,he was very unfriendly and screamed !
I didn't pay your company to get this bad service!!!!

Je n’ai jamais vu ça ! Un trajet de 7h sans aucune pause ! Nis boire Nis manger inadmissible d’une dangereuse et d’un inconfort ! impossible de sortir du bus enfermé dans le bus pendant tout le trajet le chauffeur fait mine de ne pas comprendre l’anglais quand on lui demande de sortir 5 min à une gare routière mais vous comprend quand ça l’arrange puis vous hurle dessus dans sa langue (tchèque) quand les passagers (4-5) expriment le désir de se dégourdir les jambes ou même de manger ! inadmissible ! Je n'ai jamais vu ça ! À éviter à tout prix ! Euroline plus jamais ! Ont cette demande si les lois françaises des pauses obligatoires toute les 2h de route sont connus de cette compagnie ! Et se permettre de crier sur les passagers ! Pour nous dire que les pauses sont interdites tout au long du trajet ! j’avais 7h de voyage( paris STRASBOURG)je plaignent ce qui allait jusqu’en République tchèque ! Plus de 10h de trajet !

Absolutely not to trust!
Just an advice if you travel with Eurolines: at every stop, make sure your luggage doesn't go away. It happened to me and i went through hell to finally get a 150€!? back payment. Wich amounts to 5% of my luggage value. They ruined my holiday and although they asked for my bank account details for more than a week, the transfer is still not done. Unsurprisingly.
Absolutely to avoid.

Eurolines est une compagnie d'un autre temps, dépassée. Locaux désuets et moches. Vieux bus. Chauffeurs parfois vraiment peu communiquant, le minimum syndical. La dernière fois, le bus arrivé en retard à Galliéni nous dépose sur une genre de bretelle du périph, loin du métro, avec quand on arrive un type à l'extérieur qui pisse dans un coin. La honte pour l'image de la compagnie et même du pays, pour les voyageurs étrangers arrivant à Paris

My experience with Eurolines was excellent, I went London to Madrid, carrying loads of stuff (why I chose not to fly) and had no problem. My first bus was on time so was my connection in Paris.

So I’m very happy with the overall service and just wanted to share it :)

Thank you Eurolines for taking me back home and thank you UK for my little English adventure that now is sadly over.

Horrible trip!! Me and my friend bought the tickets to Amsterdam online before we came to Brussels. The ticket said that the trip will be three and half hours, however it took about 5 adn half hours!!! If you want to throw all your day in a bus choose Eurolines otherwise never ever choose Eurolines!!!

Ich habe den Ticket vor 2 Wochen storniert, es wurde mir versprochen, dass ich sofort das Geld zurück bekomme. Bisher habe ich kein Geld zurück bekommen und die Firma antwortet nicht mehr.

To start out the bus was late. The driver proceeded to never actually scan my ticket meaning anyone could have hopped on for free. Eurolines claim to have WiFi and toilets onboard. Toilets were inoperable and the WiFi nonexistent. To make matters worse, multiple passengers asked the driver to stop for a toilet break and he refused. A 5 hour bus ride from Antwerp to Paris has turned into over 6 hours with no stops for the toilet. Book with FlixBus if the option is available. Never taking Eurolines again.

My bus from Eindhoven to Amsterdam was 35 mins late and somehow took 5h 20min (including a 30min break) instead of the estimated 2h. I’m happy the bus actually arrived, another passenger said they sometimes don’t, but I had to cancel my evening plans because of this unpleasant experience. Now when going back to Amsterdam, there was a bus going to Paris, and apparently it stops in Eindhoven, but the ticket officer didn’t mention it and when I asked, if the bus stops in Eindhoven, he was very rude. Overall, I do not advise to travel with Eurolines and will not do so myself.

Ville give 0 stjerner men det kan man ikke. På vores billet stod der afgang 7.30 fra Berlin ZOB men på busstationen fandt vi ud af det var kl 8.00. Da bussen endelig kom var det ikke en Eurolines bus, men Comati bus, gammel og slidt dårligt klima....

REJS ALDRIG MED DETTE SELSKAB

I bought a night bus tix to depart Bordeaux at 915PM and arrive Lisbon at 945AM. The bus arrived at 1007PM at Bordeaux and there was no working contact number I could call or any kind of communication was made. Worse yet it arrived to Lisbon at 1PM, over 3 hrs late. No English speaking staffs or driver to explain. No accidents or no crazy traffic, it's a night bus. Simply a false advertisement from Euroline.