Evolve Home Energy Solutions Reviews 

650
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Joe, Josh, and Theo arrived on time to complete the electrical connection for the installed solar panels. All three worked in unison and completed the installation seamlessly. Joe explained the workin... Toon meer

Beoordeeld met 5 van de 5 sterren

Calum has been a worker and has done a full inspection of the house and is going to push for the work to be done which I'm very grateful for as I've been chasing this for 11 years

Beoordeeld met 5 van de 5 sterren

Absolutely amazing guys I had josh and Joe here today sorting electrics out for solars inwhich I couldn't fault them ,2 really nice guys and what an amazing job they did .thankyou for your amazing wor... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

To begin with communication was great. Unfortunately once contracts were signed this was no longer the case didn't turn up on arranged day to fit panels no communication, when I rang for an update no... Toon meer

Bedrijfsgegevens

  1. Aannemer voor isolatie
  2. ook in
  3. Energieopwekkingsapparatuur en -oplossingen
  4. Ketel- en verwarmingsdienst

Geschreven door het bedrijf

Evolve Home Energy Solutions was founded in 2015 by Paul Simpson and Gary Randle who have 50 years combined experience in the energy efficiency sector. Evolve was created because they wanted to bring a new approach to energy efficiency based on quality, customer service and innovation.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

650 reviews

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4 sterren
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Heeft 80% van zijn negatieve reviews beantwoord

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4,8

Alle reviews

(650)

142 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Shane and Mike

Shane and Mike, excellent service today. On time, very polite and friendly and left absolutely no mess when they finished putting in the cavity wall insulation.

17 oktober 2025
Review zonder uitnodiging
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Antwoord van Evolve Home Energy Solutions

Thank you for your kind review! We’re really pleased to hear that Shane and Mike provided excellent service and left everything spotless!

Beoordeeld met 5 van de 5 sterren

Shane and Mike did a great job

Shane and Mike did a great job, explained how it worked and what was going to be done in detail, and how it was going to happen, cleaned up when they had finished, well pleased very happy. Looking forward to a warmer cosy winter 😀 i will recommend to others 👍

13 oktober 2025
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Antwoord van Evolve Home Energy Solutions

Thank you for your kind feedback! We’re pleased to hear that Shane and Mike took good care of you and that you’re happy with the installation. Enjoy your warm and cosy winter ahead! We would really appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

I was very pleased with the job done on…

I was very pleased with the job done on my cavity wall insulation by Shane and Mike. They explained the whole process and did all necessary safety checks. They were polite, hard working and thorough. Everything was made good and tidied afterwards and you would never know they’d been there.

9 oktober 2025
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Antwoord van Evolve Home Energy Solutions

Thank you for your kind feedback! We’re really happy to hear that you were pleased with the cavity wall insulation and that Shane and Mike provided a professional and thorough service. It’s great to know everything was left clean and tidy. Thanks again for choosing us!

Beoordeeld met 5 van de 5 sterren

Survey carried out by Reece Morgan

Survey carried out by Rhys Morgan He was very thorough and answered all our queries with knowledgeable answers. Very courteous and polite.

3 oktober 2025
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Antwoord van Evolve Home Energy Solutions

Thank you so much for your kind feedback! We're really pleased to hear that Rhys provided a thorough and courteous service, and that he was able to answer all your questions clearly.

Beoordeeld met 5 van de 5 sterren

Met with Evolve staff member

Met with Rees Morgan from Evolve. He called to give me an ETA on his arrival. Was thorough and checked the cavity wall and showed me. Also checked loft insulation. Was very helpful explaining that the house was as insulated as it could be.

25 september 2025
Review zonder uitnodiging
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Antwoord van Evolve Home Energy Solutions

Thank you for your kind feedback! It’s great to know you felt reassured that your home is as well insulated as possible. We’ll be sure to pass your comments on to Rhys.

Beoordeeld met 5 van de 5 sterren

Cavity wall and attic insulation

Evolve have just completed our cavity wall, and attic insulation, with Ventilation, each team were professional and friendly, and cleaned up afterwards.

25 september 2025
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Antwoord van Evolve Home Energy Solutions

Thank you for your feedback! We’re really pleased to hear that you’re happy with your new insulation and ventilation. It’s great to know our teams were professional, friendly, and left everything tidy. We really appreciate you choosing Evolve!

Beoordeeld met 5 van de 5 sterren

A1 service left everything spotless…

A1 service left everything spotless when finished informed me through the process. I would recommend Shane and Mike good workers excellent reps for the company

17 september 2025
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Antwoord van Evolve Home Energy Solutions

Thank you so much for your kind feedback! We're delighted to hear that Shane and Mike kept everything spotless and kept you informed throughout the process. We really appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

Shane and Mike from Evolve

Shane and Mike from Evolve were GREAT.
Friendly and efficient and they explained everything. Tidied up really well after they’d finished too.
Would thoroughly recommend them to anyone needing cavity was insulation.
Thankyou soooo much, boys 👍🙂

11 september 2025
Review zonder uitnodiging
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Antwoord van Evolve Home Energy Solutions

Thank you so much for your lovely feedback! We’ll be sure to pass on your kind words to Shane and Mike. It’s fantastic to know everything was explained clearly and left tidy. We really appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

GBIS

We made an application through our energy company for cavity wall and loft insulation... What a terrible experience we had with them..... Luckily Evolve sorted it for us and the work was done eventually (took about 18 months). The evolve fitters were on time, polite and took care of our property.

1 september 2025
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Antwoord van Evolve Home Energy Solutions

We’re really pleased that Evolve were able to step in and get everything completed for you. It’s great to hear that our fitters were polite and took care of your property. We appreciate your patience and your kind words about our team.

Beoordeeld met 5 van de 5 sterren

Excellent service and lovely polite…

Excellent service and lovely polite staff. They couldn’t do enough to help, was on time and always kept me updated.

27 augustus 2025
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Antwoord van Evolve Home Energy Solutions

Thank you so much for your lovely feedback! We’re really glad you were happy with the service and that our team looked after you so well.

Beoordeeld met 5 van de 5 sterren

Had Sean visit my property

Had Sean visit my property, was an absolute lovely young man. Very professional and knowledgeable. A credit to the company.

19 augustus 2025
Review zonder uitnodiging
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Antwoord van Evolve Home Energy Solutions

Thank you for your lovely feedback! We’re pleased to hear that Sean provided such a professional and knowledgeable service.

Beoordeeld met 5 van de 5 sterren

Brilliant communication throughout and…

Brilliant communication throughout and resolved a couple of issues I had. The final install team of Shane and Mike were brilliant and made a challenging install look easy. Highly recommend

6 augustus 2025
Review zonder uitnodiging
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Antwoord van Evolve Home Energy Solutions

Thank you for your kind words! We’re delighted to hear that Shane and Mike made the installation look effortless, even with the challenges. We’ll be sure to pass your feedback on to them – they’ll really appreciate it. Thank you again for recommending us!

Beoordeeld met 5 van de 5 sterren

Excellent service and professional

Initially there was a miscommunication between the energy consultant and evolve on booking time. I text Shane to advise the problem, he moved his appointments immediately and was able to fulfil the timescale promised by the 3rd party which was excellent customer service.
Both Shane and Mike were professional, friendly and worked with me to resolve a vent issue which stopped lots of internal alterations. I would definitely recommend Evolve if this is the level of service offered by all their staff. Thank you 👌

13 augustus 2025
Review zonder uitnodiging
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Antwoord van Evolve Home Energy Solutions

Thank you so much for your kind feedback! We’re sorry there was an initial miscommunication, but we’re pleased Shane and Mike were able to act quickly and deliver within the promised timescale. It’s great to hear they were professional, friendly, and worked with you to resolve the vent issue efficiently.

Beoordeeld met 1 van de 5 sterren

Created damp walls and refused to communicate

This company installed CWI into a property that was unsuitable for it because it is a coastal property in an area of high rainfall in south west Wales. This has caused excessive damp in all external walls which was not present prior to the installation. I have tried to discuss this failed installation with them on numerous occasions as I want them to extract the damp rubble, but they refuse to return my calls. Very disappointed with the customer service of this company and would definitely not recommend them.

3 juli 2025
Review zonder uitnodiging
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Antwoord van Evolve Home Energy Solutions

We’re sorry to hear you feel this way. We take all customer feedback seriously and have followed the correct process by involving The IAA to assess your concerns.

An inspection by the IAA confirmed there are no internal damp issues or evidence that the insulation is causing any problems. A small amount of debris was identified, and we attended to carry out the recommended remedial work, but this was declined.

We remain willing to complete the agreed work in line with the inspection findings and will continue to work with the IAA to reach a resolution.

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. Tom and Dave worked hard all day in the heat to install solar panels. Thank you!

25 juli 2025
Review zonder uitnodiging
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Antwoord van Evolve Home Energy Solutions

We’re delighted to hear you had a great experience. We'll be sure to pass on your thanks!

Beoordeeld met 5 van de 5 sterren

Really friendly and competent…

Really friendly and competent engineers. They came and left on time. They cleared up and generally did a high quality job.

25 juli 2025
Review zonder uitnodiging
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Antwoord van Evolve Home Energy Solutions

Thank you for your lovely feedback! We're pleased to hear that the engineers were friendly, punctual, and carried out the work to a high standard. We really appreciate you taking the time to share your experience!

Beoordeeld met 5 van de 5 sterren

Callum is a top geezer

Callum is a top geezer. Did all his bits quick sharp and was very jolly going about it.

21 juli 2025
Review zonder uitnodiging
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Antwoord van Evolve Home Energy Solutions

Thanks for the great feedback! We're glad to hear Callum made a positive impression. We’ll be sure to pass your comments on to him.

Beoordeeld met 5 van de 5 sterren

Credit to the company Daz p, Nebo,

The lads were very knowledgeable of the job they were doing. Explained everything what was going to be done that day. They did a great job. Tidyed-up everything not any mess left at all, filled and painted all the holes they had drilled. A credit to the company. Would highly recommend.

17 juli 2025
Review zonder uitnodiging
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Antwoord van Evolve Home Energy Solutions

Thank you so much for your kind feedback! We're really pleased to hear that the team were informative, tidy, and completed the job to a high standard. We'll be sure to pass your comments on to the team!

Beoordeeld met 5 van de 5 sterren

All round good experience

Ross and his colleague were polite, friendly, and professional. They did an excellent job of fitting the Evoboard, insulation and loft ladder. They explained clearly and showed me what they had done. They put dust sheets down and tidied up and cleaned up afterwards leaving the house cleaner than it was before they came!

14 juli 2025
Review zonder uitnodiging
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Antwoord van Evolve Home Energy Solutions

Thank you for your kind feedback! We're glad to hear Ross and Carl did such a great job and left everything spotless. We'll be sure to pass your comments on to them.

Beoordeeld met 1 van de 5 sterren

They didn't work around me I had to…

They didn't work around me I had to work around them, told me dates when work would be done but never was and didn't inform me that it wasn't happening wasting my time. Turned my gas off for days and didn't turn it back on because I worked until 5 and they left at 3 and if I turned on myself I could go to jail as I was told.

14 juli 2025
Review zonder uitnodiging
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Antwoord van Evolve Home Energy Solutions

We're really sorry to hear about your experience and the inconvenience caused. This is certainly not the level of service we aim to provide. Clear communication and respect for your time are extremely important.

We’d like the opportunity to look into this further. Please feel free to reach out to us directly so we can address your concerns properly.

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