My purse was lost at Luton airport. Excess luggage got it returned to me quickly and efficiently. They were very helpful. Special thanks to Martyn, the Area Manager and his staff.
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I lost my wallet on my flight home and reported it Glasgow Airport's Lost Property team. Danielle recovered it very quickly and her communication throughout the process was excellent. Iain from Excess... Toon meer
Vanshu is a pleasure to deal with, a real joy. A great asset to Excess Baggage, she is very efficient, professional and friendly, thank you Vanshu
Rovilena è stata la miglior amica che mai avrei immaginato di trovare, professionale sorridente e soprattutto molto gentile, mi ha salvato da una situazione critica in cui non sarei riuscita a far rit... Toon meer
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Top service
The service at Stansted Airport was second to none. The staff went above and beyond the call of duty to help me out with every issue that we had. Thank you very much indeed!
At the Stansted left luggage I was…
At the Stansted left luggage I was assisted by Gabi and he was excellent and really helpful
Was flying through Stansted on Sunday…
Was flying through Stansted on Sunday and my flight was delayed by a couple of hours; didn’t feel like going through security and being stuck in the main terminal waiting for my flight with all my luggage so I left it at excess baggage for a bit. Wasn’t aware of this service at Stansted so it was super convenient. A huge plus was that staff were very friendly and helpful.
I’m very very happy with the service
I’m very very happy with the service
Thank you 🙏
Stanstead airport
Very excellent service in stansted…
Very excellent service in stansted airport!
Baggage storage a brilliant idea, freed us up not having to look after baggage
The staff were very helpful at Stanstead Airport and offer a brilliant service. Would certainly use this service again
Very happy with the service at Stansted…
Very happy with the service at Stansted Airport. Extremely good and very polite.
Mr gabriel and arjun were very helpful
Mr gabriel and tje whole team excess baggage stansted helped me a lot 13/05/26 they showed me the way to get the luggage and assisted me to the security and did the helpful things thank you so much... i appritiate the help from arjun on the desk..
Safe reliable and efficient
I never realised this service existed. So efficient, clean and handy. If you travel connecting in London, it is the only way to not have to lug your heavy luggage all over the world. Really excellent service.
Very friendly and super good customer…
Very friendly and super good customer service.
Miruna was lovely and helpful.
Super friendly staff
Super friendly staff, excellent service, Mr Shub and Gabi were incredible! Thank you 🙏
very helpful!
I had a problem with the lock on my…
I had a problem with the lock on my suitcase. Gabriel was very helpful and got the lock open for me. Would highly recommend.
Ash at the desk was super polite
Ash at the desk was super polite
Great service in Stansted!
Very kind staff and great customer…
Very kind staff and great customer service
Gab and Saya helped us secure our bike…
Gab and Saya helped us secure our bike boxes in the airport last minute before flying and were extremely helpful!
Sayali was very nice person
Sayali was very nice person, very empathic and helful, i recommed 100%
Very helpful and friendly staff at the…
Very helpful and friendly staff at the store in Stansted airport . Thank you Rovilena for your help.
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