Experience Oz Reviews 278

TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Friendly and adaptive crew. When suffering seasickness, the skipper put me on shore asap, & permitted a swap with others in order to return to base more quickly. A trip with lots more potential tha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had a fantastic day on the Full Day Horizontal falls tour . Multiple boat rides through Horizontal Falls , beautiful seaplane flights over magnificent scenery, breakfast on pontoon and lunch at Ci... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very experienced guides, fun, down to earth communication. Sorted out a problem in real time with no dramas. The tour took us out into the Park at night and we were lucky to see all the animals exce... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

So Terrible!! Could not load the tickets the 8 tickets the website was down and tried phoning and emailing no response for hours later…..meanwhile Dreamworld helped us even though it was NOT their pro... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Organisator van sightseeingtours
  2. Rondvaartbedrijf
  3. Themapark
  4. Excursiebedrijf
  5. Reiszoekmachine
  6. Walvisspotten organisatie

Geschreven door het bedrijf

Experience Oz is all about the fun and none of the fuss. We are on a mission to become Australia & New Zealand’s favourite place to plan and book travel experiences. We’re the holiday makers and we want to help families of every age, makeup and stage maximise every moment of their holidays together. We know the days are long, but the years are short. So, let’s pack up the esky, turn up the excitement and make those (holi)days count. Over 4,000 things to do in Australia & New Zealand. Get the best value tours & attractions.

Why book with Ezperience Oz

Geschreven door het bedrijf

1. Australia’s largest tours & attractions aggregator, covering 50 regions across ANZ
2. Aussie owned and operated for 19 years
3. Unbeatable value
4. Flexible bookings
5. Book in an instant - easy online bookings completed within minutes
6. 363 days a year customer support

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

278 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

Highly recommended

Highly recommended for any trip- within last week we booked Kuranda Gold experience, Paronella and scenic flight is still upcoming - amazing experience every single time

3 september 2025
Logo Experience Oz

Antwoord van Experience Oz

Thanks so much for your kind words! We're thrilled you've had amazing experiences with Kuranda Gold and Paronella, and we can't wait to hear what you think of the scenic flight.

Beoordeeld met 1 van de 5 sterren

My boat trip to Lady Musgrave island…

My boat trip to Lady Musgrave island from Bundaberg was cancelled and I have not been contacted by any one to provide me with a refund

8 september 2025
Logo Experience Oz

Antwoord van Experience Oz

Hi Trevor, We're really sorry to hear your Lady Musgrave Island trip was cancelled and that you haven’t been contacted. I will reach out to the supplier of your experience regarding the cancellation and will be in touch via email.

Beoordeeld met 5 van de 5 sterren

A clear informative process on what to…

A clear informative process on what to do and when, also, what to expect.
Great staff was another bonus.

Price was lower than I expected, , great value for money.

Then of course is the ride.
Absolutely Thrilling

7 september 2025
Logo Experience Oz

Antwoord van Experience Oz

Hi Darryn, Thanks for the fantastic feedback! We're so glad you found the process clear, the team helpful, and the experience thrilling.

Beoordeeld met 1 van de 5 sterren

TOTAL SCAM COMPANY

TOTAL SCAM COMPANY - do not book with this company. They take your money for your booking only to then find out the tour is full and they will not process the refund. After a lot of back and forth and blatant lies - the refund will take 2 to 10 business days. Unacceptable and I'll be escalating my complaint if the refund is not processed

8 september 2025
Logo Experience Oz

Antwoord van Experience Oz

Hi Rebecca, We're very sorry to hear about your experience. This is not the standard we aim for, and we understand your frustration. Please rest assured your refund was processed yesterday and we’re working to improve communication moving forward.

Beoordeeld met 5 van de 5 sterren

It was very easy to get tickets

It was very easy to get tickets , no problem at all one ticket does how ever many people U have .

1 september 2025
Logo Experience Oz

Antwoord van Experience Oz

Hi there, thanks for your feedback, we’re glad you found it easy to get tickets

Beoordeeld met 4 van de 5 sterren

Super happy with an $800 saving

Booked an experience that cost us $2000 (a lot less than direct through the supplier) which we were super grateful for as it was an $800 saving for us but when the voucher was emailed to us it was the wrong date! A lot of stress overnight waiting for the office to open as there were only 2 spots left available for this tour. 15 minutes on hold but the staff were amazing and did their best to change back to the date we booked. After another stressful hour, success our originally booked date was fulfilled. Can’t wait to go. Confirmed our now correct booking direct with the supplier and super happy with our $800 saving

28 augustus 2025
Logo Experience Oz

Antwoord van Experience Oz

Hi Michelle, thanks for your feedback, we’re glad our team could help resolve the date issue and that you’re happy with your booking and the $800 saving. We hope you have an amazing experience!

Beoordeeld met 5 van de 5 sterren

10/10

Really easy to navigate and the experience at Green island was amazing.

29 augustus 2025
Logo Experience Oz

Antwoord van Experience Oz

Thanks for the lovely feedback! We're so glad you found it easy to navigate and had an amazing time at Green Island.

Beoordeeld met 5 van de 5 sterren

Skyrail & Scenic train adventure

It was an absolute delight. From start to finish everyone was so helpful and informative right throughout the adventure. We would have no hesitation in recommending this trip to anyone. Great value.

28 augustus 2025
Logo Experience Oz

Antwoord van Experience Oz

Hi Kim, We're thrilled to hear you had such a positive experience and truly appreciate your recommendation.

Beoordeeld met 4 van de 5 sterren

It gives you so many options package…

It gives you so many options package with your own budget. They can help you over the phone whenever you want to change dates,excellent service support!

24 augustus 2025
Logo Experience Oz

Antwoord van Experience Oz

Hi, thanks so much for your valuable feedback. We are so happy to see you had a good experience using our website and speaking with our team.

Beoordeeld met 5 van de 5 sterren

Best experience

Best experience

24 augustus 2025
Logo Experience Oz

Antwoord van Experience Oz

We're so glad you had the best experience, thanks for choosing Experience Oz!

Beoordeeld met 5 van de 5 sterren

It was good were just have close to an…

It was good were just have close to an hour delay because of the other passengers

13 augustus 2025
Logo Experience Oz

Antwoord van Experience Oz

Hi Derick, Thanks for your feedback! We're glad you had a good experience overall, and we appreciate your patience with the delay.

Beoordeeld met 5 van de 5 sterren

Easy process and great family day out

We bought tickets for Symbio on our way there and it was so easy. Paid and the tickets populated on screen straight away, with the barcode for entry. We arrived and the online ticket line was shorter which was great. Symbio itself is fantastic for kids of all ages, so cute and well kept. Easy to get around in a pram, the water play area and park are great to take a break. We loved the open kangaroo feeding paddock and the farm animals. There are live shows and lots of animals to se and interact with. Highly recommend, a great day out for the whole family.

17 augustus 2025
Logo Experience Oz

Antwoord van Experience Oz

Hi Nadine, your feedback is valuable to us, and we're happy to know you and your Family had a great experience. Thanks for sharing!

Beoordeeld met 5 van de 5 sterren

Value for Money!

Amazing company to deal with. Great prices and we always purchase our holiday experiences through them.

8 augustus 2025
Logo Experience Oz

Antwoord van Experience Oz

Hi Karina, thank you for your continued support! We look forward to helping you make many more memories!

Beoordeeld met 2 van de 5 sterren

Trip was cancelled

One day before Trip i got the information that the Trip was cancelled because of the weather. That happens! But i organize my travel around this Trip, that was really das!

9 augustus 2025
Logo Experience Oz

Antwoord van Experience Oz

It is always disappointing when an experience gets cancelled because of the weather, so we are sorry to see you missed out while you were on your trip. We hope you will get to go another time!

Beoordeeld met 5 van de 5 sterren

Yeewww

Yeewww wet n wild

13 augustus 2025
Logo Experience Oz

Antwoord van Experience Oz

Happy to see you enjoyed your time at Wet N Wild!

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