RedBalloon Reviews 835

Red Balloon is easy to use and has an amazing selection of experiences to choose from. Always get a quick response and redeeming is simple as well.

Avoid Redballoon Vouchers at All Costs
I had a terrible experience purchasing a voucher from Redballoon. They advertise gift vouchers for Mother's Day prominently on their website, but when I tried to redeem it, I found that Mother's Day itself was blocked. The online chat support informed me I could use the voucher the following weekend instead. This feels like a scam designed to trick customers into paying upfront, only to be told later that they can't use the voucher as expected due to their policies. I feel misled and frustrated. I highly recommend steering clear of Redballoon; it's just not worth the hassle.It is a total scam!!

The booking experience is excellent. I'd like to give another review when I have been on the cruise

All staff were amazing, definitely went above and beyond to make the experience great . Delicious food very nice atmosphere. Will definitely be back 😊

Booking process with venue a little tricky to navigate on line. Actual experience a lot of fun- making chocolates like professionals!

easy to use webiste with lots of options

Booking is so easy. Customer service was also excellent, easy to reach and talk to (John was soooo helpful when I needed the support). The website is also user-friendly and voucher are easy to use, it didn’t give me a hard time unlike other platforms.

Loved this experience. Made for a fun day out and some funny photos.
Easy to redeem and book.

Super easy and good variety to choose from.

Great food with facility to take home left-overs of very generous servings.
Great venue; great setting,
Excellent cab sav wine!

From the booking to the actual event was very interesting. Ride was good. Breathtaking views. We got involved with deflating the balloon which was a whole new experience. To end with great breakfast.

Great restaurant in south bank with an amazing vibe & excellent customer service

I tried to purchase one adult & one child voucher in one process. Seems that is not possible so I had to enter payment details twice. This took me quite a long time. Would love to know how to complete this process.
Thank you,
Peter Cutten

Professional and friendly attitude

We recently had an expiring Red Balloon gift voucher and the customer service experience was outstanding. The lady I spoke with on the phone was incredibly helpful and immediately assisted me, making some great suggestions without needing any lengthy consultation.
I was especially impressed that my call was answered straight away — no waiting on hold and no frustrating phone menus to navigate. It was so refreshing to be able to speak to a real person.
She followed up immediately with a clear, detailed email outlining the next steps, which made the whole process simple and stress‑free. I genuinely loved the experience and felt very well looked after. Highly recommend Red Balloon for their excellent customer service.

Best value voucher! Loved my experience.

It was easy, straightforward and clear to book and experience through Red balloon, I received a thorough confirmation email that included all the information that I needed to know about the experience that I had booked. I would use Red balloon again to book another experience.

My partners daughter bought a voucher in July last year for a v8 super car experience. When I applied the voucher today, the $50 discount she received when buying the voucher was not honoured when I bought 3 v8 experiences. I was advised to do this by your company with no mention of this. It’s very poor. This discount is clearly a gimic that is not worth anything.

Very relaxing and best facial I have every had.