RedBalloon Reviews 836

This was our first time using Red Balloon. Finding an experience we wanted wasn't too difficult but booking it proved to be annoying. The venue's opening hours weren't correct so it took a couple of tries. In addition, we emailed our details so the venue could contact us to explain why they declined. We then left a phone message. Still no response. We persisted and eventually booked the experience we wanted. It just seemed much harder than it should've been.
If we use the service again, we'll be more aware of these challenges.

I have just bought a voucher for a birthday gift. easy to book and we received a beautiful pack with the voucher. very happy.
have been on the Q Train before and had a fantastic experience,so would happily recommend this sight to book for your adventure.
never a hassle

Relaxing picnic following wine tasting at Printhie Vineyards. The wine tasting was fun and the picnic was delicious - large sandwich, generous cheese plate, a delicious desert/slice and of course a bottle of Printhie wine. A perfect way to spend the afternoon.

Very easy way to book, no drama and a quick response.

Easy to navigate website. Great selection of experiences

The gift card purchase process was refreshingly straightforward. Everything was clearly laid out, making it easy to choose the amount and complete the transaction without any confusion. The steps were quick and well-explained. Overall, a smooth and hassle free experience that made buying a gift card simple and convenient.

The lady I spoke to was very helpful and sorted the problem out quickly.
I suggest restaurants etc make sure that in Important Information they state days of the week and hours that the voucher can be used. Thank you

Your website was very confusing to use. I consider myself quite tech-savvy, especially for a senior BUT I had to phone your "Help Line" and get supported through the booking process.
I could explain in more detail what I think is wrong with the website BUT I would rather have someone talk to me about it and I could walk them through the website process from a client's point of view.

Ease of use, great range of offers, great for last minute gifts.

I really enjoyed the experiences I had booked, it will be a birthday I will never forget.

I booked a mystery picnic and received a call the next day to advise that I needed to give 3 days notice and particular days were not available. I advised that the Redballoon website did not state this and allowed me to go through all the steps and accepted my voucher number. Supply advised that they had advised Redballoon about updating the information on numerous occasions.

Would be good to be able to proof read/and layout of personalised message on gift vouchers.

The deal was good overall, however I wanted to add one more person to high tea and it was fixed for two, so it would be great if there was a bit more flexibility. Also, I was a little disappointed that there didn’t seem to be any discount through the Balloon voucher, as it was the same price.

Never thought I could produce such a lovely painting. Atmosphere was relaxing, music was a great collection, nice to hear people singing along. Have to say a big thank you to Jason for making our day very memorable.

Promptness in getting the voucher As a gift

I needed the voucher by Tuesday, 22 April and given your promise to deliver in 3-4 days i purchased it through your site. It arrived on Wednesday and I had to express post it to my friend, which cost me another $16.00.