The product and any reply has not received finally. I placed the order on November 10th, but as of today, November 30th, there has been absolutely no shipping notification. Even after e... Toon meer
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Lees wat reviewers zeggen
Ho fatto un acquisto e dopo 2 mesi non era ancora stato spedito, dopo aver scritto al servizio clienti molte volte, non ho ricevuto risposta, allora ho fatto una recensione negativa, eed hanno rispos... Toon meer
This product is terrible! Waste of money battery died after one application! You can’t replace the battery also so you need to buy another tray! There are much better cheaper trays elsewhere. Also... Toon meer
The game changer is the after whitening gel which completely eliminates sensitivity. Previously I’ve used whitening gels and sensitivity has been so bad I couldn’t face it again but nothing this time... Toon meer
Bedrijfsgegevens
Contactgegevens
Newport Beach, 92660, Newport Beach, Verenigde Staten
- 1-800-651-8931
- Contact@expertwhitegel.com
- www.expertwhitegel.com
2,1
Slecht
364 reviews
Heeft 14% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Only had product for two weeks and it…
Only had product for two weeks and it stopped working. I think the product was working but hard so say since it quit working.
4 januari 2024
Order confirmation
Dear Sir or Madam
I have made a order on sunday 25/03 but unfortunately I haven t received any confirmation of payment or something like that, the delivery is to Belgium and my mail adres is
Thanks for confirmation
24 maart 2024
Review zonder uitnodiging
Antwoord van ExprtWhteGels.com
We are sorry you did not receive our emails. Please check your spam. Your order has shipped and is in transit
USPS.com LZ640124044US. When you receive your product and are happy, please consider the review rating.
easy to use!
2 december 2023
Antwoord van ExprtWhteGels.com
Dear Bubbs, Thank you for taking the time to leave us a review. We strive to make the best teeth whitening product with the very best results to make you shine! Have a great day!
Expertwhite Team
Super produit
Super produit, arrivé dans les temps, en pas se fier aux commentaires des impatients ou intolérants.
19 februari 2024
Review zonder uitnodiging
Pacco finalmente arrivato
Pacco finalmente arrivato. in ritardo ma arrivato.
22 januari 2024
Review zonder uitnodiging
Product shipped fast to the uk
24 februari 2024
Review zonder uitnodiging
Comment les contacter
Comment les contacter.
J'ai fait une livraison à expert white
J'ai eu le mail de confirmation .après plus rien?
17 februari 2024
Review zonder uitnodiging
Bonjour comment ce fait il qu'on…
Bonjour comment ce fait il qu'on commande et ensuite on me dis suite à un soucis on va me rembourser ? Je vais attendre combien de temps??? jesperer recevoir ma commande ! Étant professionnel !!
12 februari 2024
Review zonder uitnodiging
ExpertwhiteGEL.com is a scam site
ExpertwhiteGEL.com is a scam site - do not use.. payment is taken by Glopal which is Paris based not US. Expertwhite.com is NOT a scam site and you should use this site... ExpertwhiteGEL.com took my money and I have not heard from them since with any kind of updates with regard to my order, shipping etc. Went on to the site to track my order when you put in the details it says "the CAPTCHA information you have put in is incorrect" basically they block any kind of communication reaching them.. TOTAL SCAMMERS DO NOT BUY
2 februari 2024
Review zonder uitnodiging
Antwoord van ExprtWhteGels.com
Dear Tina,
We wish you had reached out to us.
You placed your order two days ago, and it is already in transit to you! y. Did you not receive the tracking number we sent you?
USPS.com Tracking number: LZ638907326US
Gopal assists us with working in different currencies to make customers' lives easier.
PS: If we have the wrong T.Smith please let us know so that we may assist you further./
Regards
Customer Care
I never received the order and I was…
I never received the order and I was never refunded and it does not respond to leak.
a big scam this site never order impossible to contact them and I never received a refund
3 november 2023
Je viens de vous envoyer un mail car…
Je viens de vous envoyer un mail car pas de lien de commande 76Euros pas de livraison. Cela se passe comment si j attends encore 1semaine et que je ne recois rien. Faites vous le remboursement rapidement? Chaumentin emilie
24 januari 2024
Review zonder uitnodiging
Antwoord van ExprtWhteGels.com
Votre commande est en transit vers vous. Il est en transit depuis 4 jours (depuis la passation de la commande). Les livraisons depuis les États-Unis prennent généralement environ 10 à 14 jours ouvrables (souvent plus rapides) USPS.com LZ638433909US
Merci d'avoir été si patient. Votre avis est important pour nous. Si le problème est résolu rapidement, pensez à mettre à jour la note d'évaluation. Merci.
Your order is in transit to you. It has been in transit for 4 days (since placing the order). Deliveries from USA usually take about 10-14 working days (often faster) USPS.com LZ638433909US
Thank you for being so patient. Your review is important to us. If it is resolved quickly please consider updating the review ratingThank you.
Thieves
I would rate minus 1 if possible.
the delivery and customer service has been a NIGHTMARE.
If you are outside of the USA DO NOT ORDER.
I have patiently waited 3 mounts Business Days and keep being told to wait another week.
The USPS tracking service requires a fee if you wish to track your item further and if you try to call the Customer Service line the Mailbox is full.
Avoid this company like the Plague
27 september 2023
Review zonder uitnodiging
IO VOGLIO DENUNCIARE EXPERTWHITE
IO VOGLIO DENUNCIARE EXPERTWHITE ! TRUFFATORI ! RESTITUITEMI I SOLDI ! NON RIESCO A CONTATTARVI HO PROVATO A COMPILARE IL MODULO PER MANDAVI EMAIL E MI DA SEMPRE ERRORE. IL MIO NUMERO D'ORDINE è IL #49191
TRACKING NUMBER è UA473121102US
HO EFFETTUATO L'ORDINE IL 28 NOVEMBRE E DAL 4 DICEMBRE è FERMO A : LOS ANGELES CA NETWORK DISTRIBUTION CENTER ! FATEMI ARRIVARE IL PACCO OPPURE RIMBORSATEMI VI DENUNCIOOOOO !!!!!
16 januari 2024
Review zonder uitnodiging
It really works! And it makes a big difference with your confidence.
It didn't take long until I was smiling from cheek to cheek again.
10 oktober 2023
Ho fatto un acquisto e dopo 2 mesi non…
Ho fatto un acquisto e dopo 2 mesi non era ancora stato spedito, dopo aver scritto al servizio clienti molte volte, non ho ricevuto risposta, allora ho fatto una recensione negativa, eed hanno risposto subito alla recensione, dicendo di contattarli al servizio clienti, dopodiché li ho contattati molte altre volte e non mi hanno mai risposto. Alla fine dopo quattro mesi è arrivato il gel. Servizio clienti inesistente, hanno risposto solo dopo aver aperto un reclamo tramite PayPal. Non comprero mai più niente da loro.
8 oktober 2023
I had an issue with an undelivered item…
I had an issue with an undelivered item and this was rectified and fixed with great customer service added too!
7 oktober 2023
Antwoord van ExprtWhteGels.com
Thank you Gary! We sincerely appreciate your positive review. Many Thanks, and have a great 2024.
Arnaque !!!!!!
Arnaque !!!!!!! 73 euros pour une commande non reçue.... Inacceptable d'arnaquer les gens comme ça !!!! Id 49346
16 december 2023
Review zonder uitnodiging
Antwoord van ExprtWhteGels.com
Très chère Élodie
Nous souhaitons vous remercier d'être un client fidèle et nous excusons que votre deuxième commande ait mis plus de temps que prévu à arriver.
Cela se produit souvent pendant la période des fêtes, lorsque certaines commandes peuvent mettre plus de temps à arriver.
Votre commande est en transit depuis 7 jours ouvrables - entre Noël et le Nouvel An. Votre commande devrait arriver dans les prochains jours. Merci pour votre patience.
Votre article a été traité dans une installation à ROISSY PIAC EXPORT, FRANCE le 31 décembre 2023 à 11h53. L'article est actuellement en transit vers la destination.
Aucune info sur le délai de livraison…
Pas de commande car Aucune info sur le délai de livraison en plus d'autres avis semblent indiquer qu'il s'agisse d'une arnaque.
2 december 2023
Review zonder uitnodiging
Antwoord van ExprtWhteGels.com
Cher Gilbert, Nous sommes en affaires depuis 2003. Nous sommes fiers de notre excellent service à la clientèle. Nous sommes désolés que vous n'ayez pas reçu votre confirmation de commande ou votre suivi. . Nous ne trouvons pas de commande sous Gilbert T. Veuillez nous indiquer votre nom complet afin que nous puissions suivre votre commande et vous contacter directement. L'adresse de notre service client est répertoriée, ou vous pouvez répondre à ce message.
Support@expertwhitegel.com
Dear Gilbert, We have been in business since 2003. We pride ourselves on our excellent customer service. We are sorry that you have not received your order confirmation or tracking. . We cannot find any orders under Gilbert T. Please let us know your full name so we can track your order and contact you directly. Our customer service address is listed, or you can reply to this message.
I would rate minus 1 if possible.
I would rate minus 1 if possible.
Was pleased with my previous purchase this time the delivery and customer service has been a NIGHTMARE.
If you are outside of the USA DO NOT ORDER.
I have patiently waited 14 Business Days and keep being told to wait another week.
The USPS tracking service requires a fee if you wish to track your item further and if you try to call the Customer Service line the Mailbox is full.
Avoid this company like the Plague.
15 november 2023
Review zonder uitnodiging
Antwoord van ExprtWhteGels.com
Dear Kathrin, firstly, we would like to thank you for placing this 2nd order. This shows that our product is good and that our service is too. We have been in operation for 20 years! We are dismayed to hear how frustrated you are.
We are so sorry that you have experienced issues with this order. It is not our intention to make you so angry. Shipping Internationally can take five days and sometimes much longer. This is really beyond our control. And we apologize. We stand by our product and service quality and hope your order arrives soon. We will continue to track it and make it right should it be lost in transit. Warmest Regards
Customer Care
Easy to use and works
12 augustus 2023
Antwoord van ExprtWhteGels.com
Dear Heather, Thank you for taking the time to leave us a 5-star review. It means so much to us. Thank you. Have a great day! Expertwhite team
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