Finance of America Reverse Reviews 

623
•
TrustScore 2 uit 5

2,2

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Beoordeeld met 1 van de 5 sterren

They advertise that the reverse mortgage has changed and improved for the consumers benefit. That is a total misrepresentation. Yes it has changed but not for the better!! The Loan to value ratios a... Toon meer

Beoordeeld met 1 van de 5 sterren

Well unless your home is worth $200,000 or more, don't bother contacting this company because they could care less about you. Their CEO lives in a multimillion dollar mansion and doesn't want to be bo... Toon meer

Beoordeeld met 1 van de 5 sterren

Due to the recent passing of my aunt instead of asking for the only amount that she ACTUALLY took they want the whole line of credit! They also don't forward mail so how is someone from another state... Toon meer

Beoordeeld met 5 van de 5 sterren

We had AMAZING experience! Daniel Krueger in California is top notch. No high pressure or evasive behavior that you find with other companies. The whole process was carefully explained and follow thr... Toon meer

Bedrijfsgegevens

  1. Hypotheek
  2. ook in
  3. Financiële instelling

Geschreven door het bedrijf

NMLS ID #2285 (www.nmlsconsumeraccess.org) • BBB A+ rating & preferred partner of the Financial Planning Association • Industry's only concierge team to work one on one with borrowers' post funding to ensure positive long-term outcomes • FAR retains servicing of loans and has commitment to borrower for life • Proprietary product HomeSafe® - lending limits up to $4m • One of the oldest reverse companies • Offers additional income stream - homesharing through Silvernest


Contactgegevens

2,2

Slecht

TrustScore 2 uit 5

623 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,2

Alle reviews

(623)

8 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Answered all questions and the timing…

Answered all questions and the timing of documents.

19 februari 2023
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

We're so glad you had a good experience. Please reach out to us with any questions. We're always here to help!

Beoordeeld met 5 van de 5 sterren

Jason Chambers from Finance of America…

Jason Chambers from Finance of America was recommended to me by my brother. Although skeptical, I contacted him.

What I found was Jason was forthright, very candid, knowledgeable, and honest. It was refreshing to be dealing with someone who is very professional. Although he did an assumptive close, he had answered all of my questions in a truthful concise manner.

Please keep in mind, it is important to do your own due diligence if you sign up for this. That being said, Jason earned my business and got me into a program that suited me best.

9 juli 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Scott and Crystal and the entire team…

Scott and Crystal and the entire team at FAR were amazing! From start to finish they made the process smooth, simple and easy, without question. I have taken out many home loans, however this was by all means the best lender I have ever worked with. I highly recommend them should you need or want a home loan without the hassle and frustration that usually comes with the home loan process. My expectations were met and exceeded!

19 januari 2023
Beoordeeld met 5 van de 5 sterren

Follow Up

The customer service lady helped me get on line to review my account information. which was very helpful.

27 januari 2023
Beoordeeld met 5 van de 5 sterren

i had a great experience working with…

i had a great experience working with your loan officer Shaun Garhan i was very comfortable he was always very professional listened to my question and explained and covered them i was very pleased with his knowledge and workings of a reverse mortgage thank you Shaun and Finance of America it was a pleasant experience

15 januari 2023
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Arthur,
Thank you for the review! We are delighted to hear that you felt supported by Shaun throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.

Beoordeeld met 5 van de 5 sterren

Prompt informed replies to questions

Prompt informed replies to questions. Trustworthy suggestions and advise through the process. Exceptional customer partnership of agent through the process..

18 november 2022
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Chuck,
We appreciate your feedback and are so happy to hear that your experience was fantastic! Please let us know if there is anything further we can do for you.

Beoordeeld met 5 van de 5 sterren

It's only been 1 month..

It's only been 1 month... time will surely tell.
But, regarding the process, and the courtesy provided by everyone involved (loan officer, appraiser, notary, others) was very prompt and exceptional. Going direct also save me many fees I would have had to pay through a broker. So all efforts are/were appreciated.

7 november 2022
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Mary,
Thank you for taking the time to leave a review! Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.

Beoordeeld met 1 van de 5 sterren

Bait and switch scam

Bait and switch scam. Terrible experience.

1 november 2022
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Richard,
Our goal is to provide the best experience, and we’re sorry we failed to meet your expectations. Please reach out to Reviews@far.com so we can help resolve the issues.

Beoordeeld met 4 van de 5 sterren

experience was good enough for me to…

experience was good enough for me to recamend fna too a friend

20 november 2022
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Michael,
Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.

Beoordeeld met 5 van de 5 sterren

Our financial manager was professional

Our financial manager was professional, competent, friendly, patient, and returned calls promptly.

15 oktober 2022
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Tom,
We appreciate your feedback and are so happy to hear that your experience was fantastic!

Beoordeeld met 4 van de 5 sterren

My Loan Refinance

It's been quite a while since I refinanced this loan so I don't remember the agent's name. She did a good job. It just seemed to take longer then I was originally told. I also didn't realize that I would have to start over with a whole new loan, and to pay all the fees again.
I don't remember the date the loan was funded so this date is just a guess

30 december 2021
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Lynn,
Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.

Beoordeeld met 5 van de 5 sterren

Dana Leigh demonstrated care, professional methods

Dana Leigh was an exceptional facilitator.

27 oktober 2022
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Susan,
We are delighted to hear that you felt supported by Dana throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.

Beoordeeld met 5 van de 5 sterren

Responsive Every Step of the Way

Your company was responsive from the first phone call l made to you when l decided to refinance. While other companies have kept me waiting for weeks throughoutthe process, FAR kept me informed every step of the way.

28 oktober 2022
Logo Finance of America Reverse

Antwoord van Finance of America Reverse

Hi Thomas,
Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.

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