Finance of America Reverse Reviews 

623
•
TrustScore 2 uit 5

2,2

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Beoordeeld met 1 van de 5 sterren

They advertise that the reverse mortgage has changed and improved for the consumers benefit. That is a total misrepresentation. Yes it has changed but not for the better!! The Loan to value ratios a... Toon meer

Beoordeeld met 1 van de 5 sterren

Well unless your home is worth $200,000 or more, don't bother contacting this company because they could care less about you. Their CEO lives in a multimillion dollar mansion and doesn't want to be bo... Toon meer

Beoordeeld met 1 van de 5 sterren

Due to the recent passing of my aunt instead of asking for the only amount that she ACTUALLY took they want the whole line of credit! They also don't forward mail so how is someone from another state... Toon meer

Beoordeeld met 5 van de 5 sterren

We had AMAZING experience! Daniel Krueger in California is top notch. No high pressure or evasive behavior that you find with other companies. The whole process was carefully explained and follow thr... Toon meer

Bedrijfsgegevens

  1. Hypotheek
  2. ook in
  3. Financiële instelling

Geschreven door het bedrijf

NMLS ID #2285 (www.nmlsconsumeraccess.org) • BBB A+ rating & preferred partner of the Financial Planning Association • Industry's only concierge team to work one on one with borrowers' post funding to ensure positive long-term outcomes • FAR retains servicing of loans and has commitment to borrower for life • Proprietary product HomeSafe® - lending limits up to $4m • One of the oldest reverse companies • Offers additional income stream - homesharing through Silvernest


Contactgegevens

2,2

Slecht

TrustScore 2 uit 5

623 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,2

Alle reviews

(623)

8 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Everything work out good !

Everything work out good !! Please went great ! Randi is the best!! Love dealing with her!
Thank you Randi !! Your the best!

27 mei 2022
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Antwoord van Finance of America Reverse

Hi Angela,
We are delighted to hear that you felt supported by Randi throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.

Beoordeeld met 5 van de 5 sterren

We were impressed!

We were very impressed with the process. The communication and professionalism were excellent. We have to give credos to Taylor Williams who performed at a 5 Star level.

24 mei 2022
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Antwoord van Finance of America Reverse

Hi Gerry,
We appreciate your feedback and are so happy to hear that your experience was fantastic!

Beoordeeld met 5 van de 5 sterren

Katie May was excellent

Katie May was excellent. My father died during the process while I was supposed to be scheduling the appraisal and she gave me time to deal with that. If she had bugged me, I would have just cancelled my application. Instead she was patient and yet kept on top of the timeline so that I didn't lose my rate lock. In short, she was just perfect and handled everything very well. I would happily do business with her again.

23 mei 2022
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Antwoord van Finance of America Reverse

Hi Deborah,
Sending our thoughts and prayers to you and your family during this difficult time. I'm happy to hear Katie was able to assist you and keep you informed.

Beoordeeld met 5 van de 5 sterren

Everything we were told was very true…

Everything we were told was very true and very professional. I don't know how we would have been able to go through everthing without your professional staff including Rose who we talk with ,on the phone and the very Professional agent Amber Boston Thank You all.; especially Amber.

Steve and Gregg Moxham.

22 mei 2022
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Antwoord van Finance of America Reverse

Hi Gregg,
Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.

Beoordeeld met 5 van de 5 sterren

Barbara helped a great deal along the…

Barbara helped a great deal along the way to obtaining the Refinance. She was very communicative about the process and I appreciated her help.

21 mei 2022
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Antwoord van Finance of America Reverse

Hi Dorothy,
Thank you for the review! We are delighted to hear that you felt supported by Barbara throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.

Beoordeeld met 5 van de 5 sterren

You won't be disappointed!

Before we decided to do a Reverse Mortgage we did lot of research. Once we felt comfortable enough to proceed we then started looking into companies. Finance of America Reverse impressed us immediately, especially Senior Reverse Mortgage Consultant, Scott Zmikly. He is extremely knowledgeable, patient, responsive, etc., and we always felt that he was acting with our best interests in mind, right through closing. We strongly, and without hesitation, recommend Finance of America Reverse!

21 mei 2022
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Antwoord van Finance of America Reverse

Hi Frank,
Thank you for the review! Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.

Beoordeeld met 5 van de 5 sterren

Thank you

Thank you. All due respect, this is the 3rd review conducted either via emailor phone conversations. My experience with Finance of America was amazing & all made possible with the step-by-step guidance from Nicole Blane. She was extraordinary!!

21 mei 2022
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Antwoord van Finance of America Reverse

Hi Karen,
We sincerely appreciate all of the positive reviews you have left about FAR! Again, we are happy Nicole was able to assist you in achieving your financial goals.

Beoordeeld met 5 van de 5 sterren

19130 Osceola Road Apple Valley Ca

Mr Nielsen was out standing in making the whole process pleasant and rewarding
.

21 mei 2022
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Antwoord van Finance of America Reverse

Hi Carl,
We appreciate your feedback and are so happy to hear that your experience was fantastic! Please reach out if there is anything we can do for you in the future.

Beoordeeld met 4 van de 5 sterren

Communication was only issue

I realize that they market was quite busy, but every step took a week or more, it was frustrating. Better communication would have relieved some of the frustration.
Over all, though, everything ended up well, we're happy we did it.
The person we dealt with directly wa able to answer all of our questions, and guide us through.

21 mei 2022
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Antwoord van Finance of America Reverse

Hi Keith,
I’m sorry to hear the communication you experienced wasn’t what you were hoping for. We’re committed to giving a better experience at FAR and we strive to make our customers feel well informed and supported through the process. Please reach out if there is anything we can do for you in the future.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Finance of America Reverse

Hi Patricia,
We appreciate your feedback and are so happy to hear that your experience was fantastic! Please reach out if there is anything we can do for you in the future.

Beoordeeld met 4 van de 5 sterren

All aspects of process were carefully…

All aspects of process were carefully guided by my primary contact. However the process was very slow from fast start to snail finish. Paperwork and consultations were rgular and timely but aprasials were expensive and slow to get. Reverse financing was frustratingly slow taking six months to finish.

21 mei 2022
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Antwoord van Finance of America Reverse

Hi Charles,
Thank you for taking the time to leave a review about your experience. We appreciate your patience during the refi journey and are happy to hear that you were able to achieve your goals with FAR. Please reach out if there is anything we can do for you in the future.

Beoordeeld met 5 van de 5 sterren

Excellent Coaching by my Loan Officer…

Excellent Coaching by my Loan Officer Ryan Wall. He came through with an alternate option when our first choice was eliminated due to the Fed's action on Interest Rates. He promised and delivered more!!!

21 mei 2022
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Antwoord van Finance of America Reverse

Hi Klaus,
Thank you for taking the time to leave a review about your experience! I'm delighted to hear that Ryan was able to assist you in achieving your financial goals while keeping you informed.

Beoordeeld met 1 van de 5 sterren

all I wanted was a reduction in…

all I wanted was a reduction in interest. I was promised no closing cost. $2000.
my loan balance went from appropriate $330,000 to almost $400,000.
lies and deception.

20 mei 2022
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Antwoord van Finance of America Reverse

Hi Mark,
We are not able to discuss loan information in a public forum. Our goal is to provide the best experience, and we’re sorry we failed to meet your expectations. Please reach out to Reviews@far.com so we can help resolve the issues.

Beoordeeld met 5 van de 5 sterren

All involved in this process were…

All involved in this process were professional, knowledgeable and courteous.
A special person is Jason Chambers....always there and helpfull.

20 mei 2022
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Antwoord van Finance of America Reverse

Hi Clyde,
We are delighted to hear that you felt supported by Jason throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.

Beoordeeld met 5 van de 5 sterren

Superb experience

Superb experience. Loan officer Ali Tofighi is extremely capable, knowledgeable and a delight to work with.

20 mei 2022
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Antwoord van Finance of America Reverse

Hi Barbara,
Thank you for the review! Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.

Beoordeeld met 5 van de 5 sterren

Although we made the original call to…

Although we made the original call to start the reverse mortgage I was not totally sold on doing it yet. Working with Scott Zmikly Who must have a lot of understanding and patience; we decided to go with the reverse mortgage. We contacted him many times and he had the answers we needed To put our minds at ease no matter what time of the day. I give you five stars for his knowledge and his ability

20 mei 2022
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Antwoord van Finance of America Reverse

Hi Jim,
Thank you for the review! Scott is a great asset to our team and I'm delighted to hear that he was able to help you achieve your goals while keeping you informed. Please let us know if there is anything further we can do for you.

Beoordeeld met 5 van de 5 sterren

I am very happy with the service that I…outstandng

I am very happy with the service that I received in applying for the reverse mortgage. The loan originator, Dana Leigh was very helpful and knowledgeable. I've been on the website several times. Also very helpful.

20 mei 2022
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Antwoord van Finance of America Reverse

Hi David,
We are delighted to hear that you felt supported by Dana throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.

Beoordeeld met 5 van de 5 sterren

I would use this company again.

The process of obtaining the reverse mortgage was handled well. The best part of the process was dealing with Shelby Cissell. She knew her job well, and has excellent people skills. She maintained in contact with me through the whole thing, and was helpful and friendly.

20 mei 2022
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Antwoord van Finance of America Reverse

Hi Valerie,
Thank you for taking the time to leave a review about your experience! We are delighted to hear that you felt supported by Shelby throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Finance of America Reverse

Hi Ruth,
Thank you for the review! I'm so delighted to hear that somebody was able to keep you informed throughout the process of achieving your goals.
Please let us know if there is anything further we can do for you.

Beoordeeld met 5 van de 5 sterren

Taylor

Taylor, our FAR representative, is outstanding. He has helped us through an initial mortgage and two refinances. Always prompt, communicative, and thorough.

20 mei 2022
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Antwoord van Finance of America Reverse

Hi John and Karelle,
We are delighted to hear that you felt supported by Taylor throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.

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