Fenton Reviews 

The Fenton team is fabulous. They made me the loveliest bespoke necklace and sourced an absolutely perfect stone. I would love the excuse to make another piece and I’m sure their engagement rings are as brilliant as my necklace.

They are a great company. They allow returns and changes in ring size if needed. Everything from start to finish was perfect. They are super helpful, just drop them an email and you'll find out for yourself.

Big thanks to Sijj for her help in choosing my wedding ring! I had a lovely time in the London HQ trying on rings. Communication was smooth and the ordering process was simple. My ring was delivered ahead of schedule with beautiful presentation. Thank you!

Fantastic company, got my engagement ring ready on a tight schedule with great communication throughout the entire process. Couldn't recommend more 👍

Excellent communication, quality product, speed of delivery also relatively quick. Highly recommend.

We are absolutely in love with the Fenton team and with my engagement ring!
Sijj and Hanna were very kind and helpful throughout all the process. The ring is stunning, and very special! Everything in the shop has its magic, and the team will help you to find your dream piece. We will be back! Thank you X

Literally the perfect experience! So helpful, such a smooth process and the ring is incredible.

From start to finish the process of buying my engagement ring was made really easy.

My contact was Claudia, and she was brilliant. Answered my emails in less than 24 hours without fail, made arrangements that suited me for payment, amended my order information whenever I needed it without any hassle.

The quality of the ring is amazing, and was delivered faster than I was expecting, which I assume was because Claudia pushed this through so efficiently.

Would 100% recommend Fenton, and would definitely recommend Claudia to assist!

Danny

Great experience and lovely people. I am happily pleased with the customer service and, of course, the ring. Thumbs up!

After buying an engagement ring last year and enjoying the entire process there was only one place we would consider for our wedding bands and future jewellery purchases. Fenton have beautifully crafted pieces and every one of their team goes above and beyond to ensure a satisfactory customer experience. Sijj has been very helpful in resolving an issue we had with the engagement ring and has also consulted us on the selection of our weddings bands for which we are grateful. This certainly won’t be the last time we’ve placed an order at Fenton.

From start to finish Fenton have been amazing. They have a very clear website, with the option to customise as much as you like. Great prices and ethical product. One of the rings needed resizing and they’ve been beyond helpful to ensure we will get it back before our wedding day. The packaging is lovely too.
I never write reviews, but I’m so impressed. Thanks Fenton!

Amazing experience from start to finish. From choosing the engagement ring, to being kept up to date with its progress and the final product being delivered, every step was made easy. Could not have been happier with the service. The ring is stunning, from a very happy Fiancé and Fiancée.

From my initial enquiry via their website the team at Fenton have been absolutely incredible. I initially had a video call with Sijj to help with a few bits I wasn't too sure about, the service and personal touch they offer is fantastic. Sijj has been an absolute star throughout this whole process and it's been a genuine pleasure to work with her over the last few months. I settled on the perfect ring during our first call and ordered it straight away. I'd already spent quite a bit of time on their website (very good website by the way...) so had a good idea of what I wanted already but it was great to talk it through with Sijj and immediately gain the confidence you really need when spending this much money online with a company you've never dealt with before. After our call I had no concerns at all and knew right away it was a pretty big decision, but definitely the right decision. Fenton's ethics and responsibility for their supply chain were also a big factor, it wouldn't have mattered how amazing the ring is, if it had come from an unsavoury source there's no way Kate would have been happy to wear it even once. I had a relatively tight deadline of around 7 weeks before we went on holiday and the team managed to turn it around and get the ring to me a few days before we went away.

And... wow! The ring is an absolute stunner, I've honestly never seen a ring like it in my life, it genuinely couldn't be more perfect. Kate has barely taken her eyes off it since the proposal and it's pretty easy to see why (even though I'm no expert), it's such a stunning piece of jewellery and so beautifully crafted. Comparing Kate's Fenton ring to high street jewellers shop windows is like night and day, I saw one in a window the other day that was a similar style and exactly the same price I paid but must have been about a third of the size and nowhere near as nice to look at! I haven't seen anything that's even in the same league. Seeing Kate's face light up every time she catches a glance of her ring makes it worth every penny and a lot more, if this ring was twice the price I paid it would still have been well worth it, this ring really is that incredible and perfect.

During our holiday we figured it was a size too big and could do with a bit of an adjustment so decided to extend our trip with a few days in London to hand deliver it back to Fenton's Mayfair HQ for resizing. While we were there we got to meet Sijj and had a lovely hour with some prosecco, picking out our wedding rings and talking about our wedding plans. It was such a pleasure to meet in person and just added yet another layer to the incredible service we've received throughout this whole process. The resizing took around a week and the ring was safely delivered back to us, perfectly sized and in a fresh new box.

I'm so incredibly happy to have had Fenton create the perfect ring and absolutely can't speak highly enough of them. I mentioned earlier the ring is in a league of its own but it's more like Fenton aren't even playing the same sport as the high street jewellers, they really are that incredible. If you're on the fence about making such a big, important purchase online without seeing the rings in person or knowing who you're dealing with then please don't be, working with Fenton has been one of the best decisions I've made in years and I can't recommend them highly enough.

Thank you all so much for everything, we can't wait to do this all over again when it comes time to order our wedding rings!

Right from the beginning to the end, I cannot thank the staff at Fenton enough. They go above and beyond and are always happy to help. Honestly, couldn't recommend them enough and the ring is perfect. Thank you!!

Great experience. I actually ordered my ring when I was living in the uk. Then moved to Australia and with the help of the Fenton staff was able to organise and get my ring in a timely fashion. Would recommend great’s customers service

Can’t recommend enough!

Sophie and Sij made the process so easy and magical. They were so helpful with the many questions I had. The ring itself is perfect!

Fenton were brilliant; a lovely and knowledgeable team who guided me through the process. The ring is incredible & gets a huge amount of positive comments

We ordered our wedding bands pretty last minute before our ceremony, and Sijj was so kind to hold our hands throughout the process, including ensuring that everything was explained to us properly and the hands were delivered before our ceremony day. Was an overall pleasant experience.

I was very careful with choosing a jeweller for my emerald engagement ring as there is no recognised grading for emeralds, therefore there is a huge amount of trust that whoever I went with would get a good quality emerald. I chose Fenton as they had very good reviews and after having a video consultation with Sij, who was very helpful with explaining and showing me the different options available, I knew that I would be getting quality with Fenton. The ring looks amazing! The emerald is the perfect colour and has a little white inclusion which gives it its unique look. Sij was lovely throughout the process and quick to respond to my emails. I also requested an inscription that was longer than the online tool would let me enter, but Sij made enquiries and it was possible to have the inscription that I wanted. The ring arrived on time - I appreciated the hour time slot given which meant that I could make arrangements to ensure my partner did not see the delivery.
I would definitely recommend Fenton to anyone who is looking to get a coloured gemstone. It might be slightly cheaper to go elsewhere but there’s no way you would be getting the same level of quality and customer service. My fiancée loves the ring! Knowing that I had the perfect ring gave me more confidence and I was able to focus on making the proposal even more special. Thank you Fenton and Sij 😊

We used Fenton for our wedding bands and what an amazing and special experience this was. We visited their london showroom and got to decide what we liked. They kept us updated all the way through the process. Our rings arrived yesterday and they are beautiful, we are so happy with them and cannot wait to get married so we can wear them everyday.