Fenton Reviews 

We had a wonderful experience purchasing our wedding bands with Fenton. Ingrid was incredibly detail-oriented and took the time to guide us through different options, making sure we found exactly what we wanted. Her expertise and patience made the whole process enjoyable and stress-free. Highly recommend!

Couldn't have been better!
From first trying on engagement ring styles, to experimenting with designs the team were so helpful and understanding. I felt so reassured in delivery time, with a team member reaching out to me before I ever felt the need to contact them, to reassure me that the ring would be with me in time for my planned proposal. Such a smooth and enjoyable process throughout and the ring really is the nicest I have ever seen - couldn't say a single bad word.

The Fenton team were helpful, responsive and extremely easy to deal with during the full process of ordering my partners engagement ring and our wedding bands.

My wedding band is a bespoke design and throughout the designing process, rendering etc. nothing was too much trouble and it’s perfect.

10/10, would always recommend Fenton.

Really pleased with the engagement ring I purchased, good customer service.

Cannot speak more highly of fenton. From start to finish (including enquiries 3 years later) was customer service top notch. Beautiful ring. The person that assisted me with the selection was so helpful and actually recommended the cheaper ring because she thought it suited my wife better. Brilliant. Please use

I ordered a bespoke wedding ring from Fenton and have had an amazing experience. The ring is absolutely stunning and made beautifully. The whole bespoke process was a breeze and easy to navigate from the speed in their response to having video calls to ensure everything was perfect size wise. I had it resized slightly larger recently and that process was easy and incredibly quick compared to other jewellers where I’ve not had the best experience. Thank you for everything!

I had been looking for a largish square-cut ruby for about 7 years. I thought that I had found one in NYC, but it turned out to be mostly glass!

On a trip to London last summer (I'm from USA), I spent several hours in Hatton Garden looking for a ruby. Nothing was quite right. Then, I found Fenton's website and saw the perfect stone. It was easy to make an appointment online, and the staff was wonderful. They sized it for me and shipped it very soon. They even inscribed it "London 2024," so it's a precious reminder of that trip. I was able to split payments over several months without interest.

I love London so much I'm moving there part time. I hope to be a regular at Fenton's!

Fenton, Allegra and team were extremely helpful throughout my process of buying an engagement ring. I had a rough idea of what I wanted and they did a great job at bringing the ideas to life and giving me multiple options. Very responsive over email and made what could be a very stressful process, very much not. Wouldn't hesitate to recommend. The resizing process was quick and easy also!

Bought a beautiful engagement ring from Fenton and Ingrid from their concierge service was very helpful throughout. Highly recommended

Great communication, value for money, couldn’t ask for better

Thank you to all the team at Fenton for their guidance, prompt communication and enthusiasm. The earrings are beautiful and very much appreciated.

I have bought 4 rings from Fenton over the last few years. Every time the service has been personal, responsive and overwhelmingly helpful. No sale is pushed onto you and the product is of such high quality. Would thoroughly recommend for anyone thinking about purchasing any piece of jewellery!

I have brought my, now, finances engagement ring from Fenton and the whole process has been incredible. I’m quite nervous when it comes to this kind of thing and I have something so specific that I wanted for the ring.

I spoke with Mia, who I can’t thank enough, and she went though all the options, I was able to supply references for rings I liked and aspects I wanted to bring through for the ring. Any questions I had she was right there to answer and gave me reassurance in areas I wasn’t sure on.

The process of getting the ring as well was incredible. For me, it really was a massive extra for feeling involved. They allowed me to be part of the stone selection, sending across different options for me to then choose from to get it just perfect.

Having proposed now, my other half absolutely loves the ring and couldn’t be happier with it! She’s doesn’t want to leave it or take it off! The ring also came with certificates and details on the stones etc which she loves to know more about it, the extra touches just made it all amazing.

Really can’t thank the team enough but a big extra thanks to Mia, I would recommend to everyone I know ☺️

From start to finish the team at Fenton were amazing. We attended an initial pop-up event in Edinburgh and from then on they could not have been more helpful throughout the process. Special mentions to Smile, Allegra and Amelia, they made such an important purchase and moment seamless and stress free. The ring itself is stunning and has received so many compliments. Even when needing re-sized slightly the process was easy and was kept updated throughout. Can't recommend Fenton enough.

Had a lovely experience with purchasing an engagement ring with Fenton from start to finish - would definitely recommend.

Amazing from start to finish!

So helpful, always available to answer questions and most importantly beautiful rings and quality.

I have recently shopped with Fentons I could not be happier! The customer service was absolutely brill helping me through the process of buying a bespoke engagement ring. Smile was helpful throughout the whole process and so accommodating. Communication was faultless. Thank you for making something so special into such a special experience!

I wanted an emerald trilogy ring and did a lot of research before making an appointment at Fenton in person at the London rooms. Mia helped us to choose a beautiful ring and then emailed several emerald stones for me to choose before making the ring.
We went to collect the ring today and it is absolutely stunning! The emerald is vibrant and beautiful in both colour and clarity! I am absolutely delighted with both the service and my gorgeous ring.

We just wanted to say thank you for the amazing quality of both your products and service. From purchasing an engagement ring to wedding bands to earrings for the big day, we have always been impressed with the overall experience. So much so, that we do not hesitate to recommend Fenton to anyone looking to buy a ring or other jewellery. Also, a special thanks to Linus, who not only expedited our last minute request for bespoke earrings but also made us feel like we were in the company of a good friend.

I cannot recommend Fenton more highly. I had a custom engagement ring commissioned by them and not only was the process great and the final product better than I had hoped for but the support was absolutely outstanding. Every step of the way, from planning to delivery, the team was so patient, attentive and genuinely seemed to care. Thank you so much to the whole team, especially Macarena, Claudia and Henna! You were all great and it is really appreciated!