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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Unfortunately the cooker arrived damaged. It wasn't boxed, just wrapped in polystyrene and cellophane, which makes me wonder if it was returned previously and resold. I requested a replacement, bu... Toon meer

Beoordeeld met 1 van de 5 sterren

Received my brand new cooker and the door seal started peeling off. Contacted customer service multiple times and was repeatedly told this was normal, which was wild. Also the hob covers scratch reall... Toon meer

Beoordeeld met 5 van de 5 sterren

"I chose a cooker hood from Ferre UK and I am impressed by how effectively it eliminates cooking odors. Although I had read mixed reviews on Trustpilot regarding the noise level, my model is surprisin... Toon meer

Beoordeeld met 5 van de 5 sterren

Product was delivered incredibly quick and is an absolute bargain. Lovely product, my gas engineer had no problems installing it and was complimentary of it. Nice that it came with all the LPG convers... Toon meer

Bedrijfsgegevens

  1. Groothandel voor huishoudelijke apparatuur
  2. ook in
  3. Huishoudartikelen groothandelaar
  4. Keukenwinkel
  5. Kookwinkel

Geschreven door het bedrijf

Femaş Group was established in 1978. We have built seven production facilities, six in Kayseri and one in Istanbul. The site in Istanbul has 175,000 m² of buildings on a 250,000 m² site. We are a big family of 1,750 people keen to accomplish our mission which is to provide solutions with a wide range of production and to show our differences instead of offering similar or equivalent products by analysing the needs, demands, and challenges in 130 countries on 6 continents. Our aim is to combine our technology, labour and knowledge with our experience and to focus on solutions that most companies cannot even imagine. Our group of companies: Ferel Electronics, Mamur Technology, Mabaş Metal, Re-Ma Metal, and Remay have been structured to ensure that each specialises in their own field by focusing on in-depth development of unique superior products.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

791 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,8

Alle reviews

(791)

98 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Issue with the cooker (dual fuel gold…

Issue with the cooker (dual fuel gold range ferre) Aftersales service absolutely pointless as they wouldn’t attend to sort the issue, wouldn’t recommend these and certainly won’t be purchasing again.

14 augustus 2025
Logo FERRE UK LTD

Antwoord van FERRE UK LTD

Thank you for your feed back. We are sorry for your experience with the aftersales service. Can you give more details, maybe we can solve the issue. We are here to help you.

Beoordeeld met 2 van de 5 sterren

Lack of communications messages not…

Lack of communications messages not shared with driver.
The driver had to try three times to deliver.

14 augustus 2025
Logo FERRE UK LTD

Antwoord van FERRE UK LTD

Thank you for your kind feed back. We appreciate all feed back from customers. So we can improve our communication next time 😊

Beoordeeld met 4 van de 5 sterren

Good price and pleased with the hob

Good price and pleased with the hob. Delivery could have done with being a bit quicker otherwise would have got 5 stars

13 augustus 2025
Logo FERRE UK LTD

Antwoord van FERRE UK LTD

Thank you for your kind feed back. Delivery is another company but we appreciate all feed back 😊

Beoordeeld met 5 van de 5 sterren

I love this duel cooker and so much…

I love this duel cooker and so much value for money too the colour the easy set up five stars from me we love it it has transformed our kitchen thank you even delivery was so simple the guys were great lifted it in to my house no moans well done lads

11 augustus 2025
Logo FERRE UK LTD

Antwoord van FERRE UK LTD

Thank you so much for the lovely review, our hearts melt 🥰 Enjoy your new Ferre cooker, we wish it brings you health and happiness 🥰

Beoordeeld met 4 van de 5 sterren

Even there was a delay in delivery but…

Even there was a delay in delivery but overall it was very good

11 augustus 2025
Logo FERRE UK LTD

Antwoord van FERRE UK LTD

Thank you for your feedback. Delivery is another company, but we want to choose the best one with fastest and safest possible. So we are examining all feedback carefully! Thank you for contacting us. And enjoy your new appliance 😊

Beoordeeld met 4 van de 5 sterren

Fantastic product

Fantastic product, the delivery was efficient and on time

31 juli 2025
Logo FERRE UK LTD

Antwoord van FERRE UK LTD

You are fantastic too! Thank you for your kind review, we work to see happy customers 🥰

Beoordeeld met 2 van de 5 sterren

Safety issue and lack of support

Ascetically pleasing and fast delivery. However when using the oven (With door closed - not the grill and defender) the control panel between the oven and the hob and the knobs within this panel get extremely hot. So much so that it is not possible to touch the knobs without using an oven glove. I have stopped using the oven to prevent any damage to the plastic elements on the control panel (Clock/fan) and for safety purposes and brought this issue to Ferre Sales team attention back in May 2025. The Sales team are not very timely in response so having to chase multiple times before receiving anything back. The only response we are receiving on each occasion is that the Engineers confirm this is normal and that it is safe to use when it is clearly not, especially if children might be present. Last communication Aug 2025 so 3 months of receiving the same response with no solution. I have gone to great lengths to contact the company to give them the chance to rectify the problem before resorting to writing a negative review but feel it important to warn others of this issues in case it is the same for each oven as opposed to a fault just on ours. Will update review if Ferre resolve the issue.

1 februari 2025
Logo FERRE UK LTD

Antwoord van FERRE UK LTD

Hello Amanda, thank you for your feed back. We appreciate feed backs like this. Safety is the most important issue for everyone who uses the Ferre cookers. We work with professional engineers, we don't decide on safety without a professional opinion. If the engineer decides that it's safe, you can trust that it's normal and ok. But I will investigate this, more for you. So we can all feel safer! Thank you for your patience.

Beoordeeld met 5 van de 5 sterren

Great service from a company I am…

Great service from a company I am ashamed to say I've never heard of.
My hob was delivered perfectly on time and packaging superb.
It was fitted the day after and I am very pleased with it,,, good solid item and the gas fitter told me it was great to work with.
Thankyou.

7 augustus 2025
Logo FERRE UK LTD

Antwoord van FERRE UK LTD

Thank you for your kind words and it's a beautiful feed back to hear for us 🥰 Enjoy your new Ferre appliance!

Beoordeeld met 4 van de 5 sterren

Good quality

Good quality, unfortunately had issue, resolved by ferre as purchase was within guarantee period, received refund

5 augustus 2025
Logo FERRE UK LTD

Antwoord van FERRE UK LTD

Thank you for the feed back. We are happy to hear that the issue is resolved. We are working to see our customers happy every day.

Beoordeeld met 4 van de 5 sterren

Good Product

Good Product, Very Cost Effective.

13 juli 2025
Logo FERRE UK LTD

Antwoord van FERRE UK LTD

Thank you for your feed back! If you want to share reasons you give 4 stars to Ferre appliances, we would also be happy to know, to make it 5 stars 😊

Beoordeeld met 5 van de 5 sterren

Great experience would definitely…

Great experience would definitely recommend. Great product, i had not heard of the company before my purchase, but I am very pleased, The mini oven is perfect and the fan makes all the deference.

5 augustus 2025
Logo FERRE UK LTD

Antwoord van FERRE UK LTD

Ah lovely feed back! Thank you for your kind words and making this comment. Have many happy moments with your mini oven 🤗

Beoordeeld met 5 van de 5 sterren

fantastic product arrived when said it…

fantastic product arrived when said it would and very helpful when delivering

4 augustus 2025
Logo FERRE UK LTD

Antwoord van FERRE UK LTD

Thank you for the delicious feed back. Our goal is to see happy customers 🥰 Enjoy your new appliance!

Beoordeeld met 5 van de 5 sterren

Treating the customer as No1 and an…

Treating the customer as No1 and an excellent product, works as good as it looks. Classy, thank you

4 augustus 2025
Logo FERRE UK LTD

Antwoord van FERRE UK LTD

Thank you! This is our standart! We are so happy to hear your kind feed back 😊🌷

Beoordeeld met 4 van de 5 sterren

First I bought a cooker hood

First I bought a cooker hood. I needed a 50cm hood so the choice was small. It's very nice but it's also very loud when the fan is on, even at the lowest setting. Also it came without carbon filters which cost me another £18. The filters turned up on time as did the hood and apart from the previously mentioned items I'm pretty happy with it.

4 augustus 2025
Logo FERRE UK LTD

Antwoord van FERRE UK LTD

We are happy to hear that you are pleased with your appliances. We will have silence hood options soon! Stay tuned 😊

Beoordeeld met 1 van de 5 sterren

Won't use again

Charged delivery on both items and one was free delivery .Then send hood with filters put in hood box .Lovely wee scam

26 juli 2025
Logo FERRE UK LTD

Antwoord van FERRE UK LTD

Hello David. Did you talk to our customer service on WhatsApp? Send your order number and if there is extra charge for delivery, we will do a refund for you. Thank you for your patience.

Beoordeeld met 5 van de 5 sterren

this hob is so amazing

this hob is so amazing - it is solid and attractive a real bargain

2 augustus 2025
Logo FERRE UK LTD

Antwoord van FERRE UK LTD

Thank you for your lovely feed back! Enjoy your Ferre 🤗

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