Fit 3D Reviews 

I came in for one reason, only. To lose a few inches off my belly/thighs. And that was the guarantee on the advertising I read. I am only 109 lbs. After my scan I was advised I have a low lean muscle mass. Avril explained by increasing protein and doing this light therapy ( 6 sessions ) this would be achieved, I was given a menu idea to help. I told staff I could not afford 12 session but wanted results, I asked if 6 would work, coming in every few weeks. I was told yes, as long as I increased protein. Neither of them mentioned I had to come in twice a week. Plus no one mentioned the term R& R plan. Being a low income senior on a budget coming in for losing inches and with absolutely NO need for any of the so called benefits of R&R. I would have not wasted money on that plan. I would have thanked them for the scan and left. Happy. My last scan showed NO real results, NO benefits. Avril sent me an offensive, completely false fact email and had the nerve to say I chose the R&R plan, and I cancelled appointments ( I HAD A BAD CASE OF COVID, with complications. Of course I could not keep those appointments. Clearly customer satisfaction or having a customer have positive result is not their objective. It feels like this Senior was taken advantage of and I was ripped off of a substantial amount of money ( for me ). That is my truth.! 100%.

I love using the Fit3D scanner at my gym!!! I’ve been working on my weight loss journey for years with little success. This year with medication, healthy eating habits and the ability to see my body changes with Fit3D scan, I am down over 70 pounds!!! I feel amazing but I didn’t see the changes in my body until I saw my scan with before and after comparisons. It’s incredible technology.

If you purchase a piece of equpiment for thousands of dollars you would think it would last more than a few years. Its needed fixed multiple times, has crashed and needed serviced atleast twice a year. Now its not even turning on and this is the response below from them. For a gym to invest this kind of money into a piece of equipment and not even having working enough to get a return in invest I would run and run fast away. Let me add it took over a month for me just to get this response.........not even an alternative solution or phone call............ Unfortunately, I see that you are operating with an out-of-warranty version of the ProScanner (V4) that our team no longer provides support for. I sincerely apologize for the inconvenience but we are not able to assist further in this case. Please note that this means we can no longer provide technical support, troubleshooting, or hardware parts for these systems as we no longer have the parts available and/or software/firmware for updates. I truly apologize for any inconvenience this may cause.

You will love the reply below where they compare this multi-thousand dollar investment to an old iphone. Let emphasize its only 6 years old....

Terrible customer service, they don't even give you a contact number for technical supports!! they give you ticket online and not able to resolve a problem at all.
we as a business regret to add such a service to our facility with 0% technical support. our clients waiting for their scan and they don't even send a useful response.

It is amazing all the information that you get from the scan regarding your body shape and composition which is very helpful to know what kind of exercises will work better for you.

The entire process took minutes and the handles make for a secure feeling as it slowly rotates. The detailed report is a great help to visually see the issues and to understand the reasons why certain treatments might work.

The staff there is amazing, they are always there to make you feel welcomed and comfortable. And to assist you with your needs. Great atmosphere.

We have also expireced absolute garbage from Fit3d, our round table was replaced, our tower was replaced. DO NOT PURCHASE THIS PRODUCT YOU WILL REGRET IT!

It took me TWO months for anyone from the support team to get back to me. Emails from the CEO claiming how they've done everything when they've done nothing!

Another CEO and Corporation willing to screw the little guy to save their bottom line! They literally told me that and do not care!

I have and am willing to provide you with every document of my experience! Patrick Donnelly and Greg Moore are nerdy tech bros who only want to talk about how they’ve made changes with their employees. Like we care? All we want is our product that cost $15,000 to work. Guess what, it doesn’t and will take you months of stalling to even get a call. I REPEAT! DO NOT BUY.

Reach me at :
sairvine at gmail dot com.

Update: Look at this long reply below from Patrick. They claim to have ‘helped now’ so their job is done.
Patrick and Greg refuse to listen to what they’ve put us through, and continue to think that this is something we want to do over and over every time their machine malfunctions. We’ve asked for a refund. Denied. Denied. Denied. Again, parts have been replaced, the software has had to be updated 3 times now. The point is, we’ve LOST money on this product and my hope is to keep you from doing the same. I have over 25 years in the fitness industry and Inbody has never let me down. Nor did I have to actually speak to to a CEO.

Save yourselves the headache and do not ever have to reach out to Fit3d.

I will continue to tell you all here, and everyone else to always go with Inbody!

This was my second scan and it is really simple to do. I had the 1st scan 8 weeks earlier and then this scan after laser Lipo and dieting. It was awesome to compare the scans and see how the numbers had changed. It really gives you a defined knowledge on how you have accomplished getting to your goal. It is chalked full of info about your body and helps you see how your work has paid off or how to improve. I like that it is so much more detailed than relying on just the weight scale. Fantastic product!

After my remark regarding the delivery of the Fit 3D body scanner, Patrick responded swiftly and efficiently, resolving the issue. Thank you. Now, on a daily basis, I have information about my scanner, and I can't wait to receive it and start using it. Since I received detailed instructions in advance via email on how to set up the device and operate it (written and video instructions), I hope everything will go smoothly.

Patrick thank you for the efficient and quick resolution of the situation. If I could, I would give you ten stars.

I hope we will have a long-lasting and excellent business relationship in the future, and that this episode with the delayed delivery will be quickly forgotten.

I think his name was Carlos. He was so nice and helpful. He was genuinely excited about my progress and results

Paid for the unit had it delivered and has not worked for since i got it 3 weeks ago. No one is returning calls and being ghosted by the company. Not sure where to turn next.

With Fit3D you can see the best interest in solve any issue or situation that may happen in the day to day work with the Scanner or application system

I have been using Fit 3D for three years. Simple to use and gives you so much information! Love it!

This machine is amazing! I use this machine to help me stay accountable on my weight loss journey and it helps out a lot. I have never experienced any problems when using it.

Firstly I thoroughly enjoyed my experience at your gorgeous health club. It caters for so many people’s individual goals and needs and there is plenty of variety. I have always wanted to get a body scan done and was impressed with my report plus love that your hours are flexible. Tom my health coach was very informative, knowledgeable and helpful in assisting with choosing the right programme for me. I love how your club works holistically (wellness, mind, body and soul) and I am very spiritual in nature so will definitely be looking at attending your candle lit yin yoga classes plus the gym (cardio mainly).
Thanks so much IHF.
Warm Regards
Michelle Skinner

Great, quick service

My nutritionist has a fit3D machine and I do a scan once a month.
This tool help me improve more aspects of my body shape and measures

Really cool avatar. The insights are really interesting and useful. Body Comp, measurements, and even posture info. I especially like that I can log in from any browser and see and compare any of my scan results without digging for a pdf file in my Gmail

If we could give zero stars, we would. This company sold us a machine with a 35% fail rate for scans. We purchased this machine and immediately starting having issues which the company responded as "software issues" they are waiting on a fix for. We have requested a refund which was refused "per contract" but we reminded them the contract refers to working equipment. The VP of Business Development offered to provide resale instructions for the non-working unit (why anyone would sell a non-working unit is beyond us but they do this all the time obviously) which we still have not received. Their support team has stopped responding to to our requests over the last month. This is not surprising as their support team is all through their portal, no email, no phone and they have never responded timely with issues. This company is a scam. DO NOT WORK WITH THIS COMPANY!